Bynry SMART360

Bynry SMART360

Bynry INC
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About

SMART360 is a cloud-native, all-in-one utility management platform built by Bynry for water, electric, and gas utilities serving roughly 3,000 to 100,000 connections. It replaces the common "five separate systems" stack (billing, CIS, meter data, work orders, assets, analytics) with a single platform on a single database, so every function shares the same data in real time. It is delivered as multi-tenant SaaS, vendor-hosted, with continuous automatic updates and no on-premise servers to maintain. Pricing is per meter/connection, with unlimited users and all modules included. It is a cloud-native, multi-tenant, single codebase, microservices, built for the cloud from day one, not a legacy engine hosted on cloud VMs. Configuration replaces custom code, and upgrades are continuous and included rather than periodic paid projects. Single shared database across all modules, so a change one team makes is visible to every other team immediately.

About

UMS (Utility Management Solutions) offers comprehensive utility billing and management services tailored for multi-family, mixed-use, and manufactured housing communities. With over 15 years of experience, UMS specializes in resident billing, expense management, vacant cost recovery, and submetering solutions for water, gas, and electricity. Their resident billing services include accurate invoicing, an intuitive resident portal, and a knowledgeable call center staff based entirely in Minnesota, ensuring a friendly and efficient experience for tenants. UMS interfaces with popular property management software, delivering a seamless onboarding process for property managers and residents alike. UMS' submetering solutions feature fully wireless and remotely-read systems, allowing for precise measurement of individual unit consumption and promoting conservation by making tenants responsible for their usage.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Water, electric, and gas utilities in the 3,000–100,000 connection range, including municipal utilities, cooperatives, investor-owned utilities, and smaller water districts and service corporations, primarily in the US.

Audience

Property managers searching for a solution to streamline utility billing and recover costs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

We have 3 package:
1. Smart Billing
2. Smart Workforce
3.Smart Utility
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The help me with my company utilities I really appreciate there efforts in bill management and utilities
  • Bynry provides an all-in-one utility management system with excellent features like automated meter reading, billing, and real-time customer communication. The mobile-friendly interface is a huge plus, allowing field teams to work efficiently on the go. Integration with third-party tools is seamless, making it easier to scale operations.
  • This is an amazing technology that brings efficiency to small and medium size utility operations. These systems need this critical technology the most since they are minimally staffed and do not have the capability to deploy higher cost, complex solutions.
  • SMART360's cloud-based, multi-tenant, and multi-utility architecture supports efficient management of multiple utilities on a single platform. The platform is highly user-friendly, enabling seamless adoption across diverse user groups. Exceptional compatibility with both manual and smart meters, with a meter reading app capable of processing 5000 readings in under two minutes. Integration with multiple OEM smart meters ensures seamless operations. Digital service orders with tracking enhance issue resolution efficiency, while the consumer mobile app provides easy access to bill payments and complaint tracking.

Cons

  • There is nothing I could think about them they are very compliant
  • Some advanced reporting features could be improved for better customization. Additionally, occasional minor lags in the dashboard experience can be noticed when dealing with high data loads.
  • It would be helpful to have more adoption so that the utilities can help each other and the company can expand the current capabilities of the technology.
  • The integration with multiple OEM smart meters is impressive, but expanding the range of compatible devices could increase the platform’s versatility for even more diverse utilities.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bynry INC
Founded: 2022
United States
www.bynry.com

Company Information

UMS
United States
umsbilling.com

Alternatives

Alternatives

AmCoBi Utility Billing System

AmCoBi Utility Billing System

American Conservation & Billing Solutions
UtilAbility

UtilAbility

Cogitate
Banyon Utility Billing

Banyon Utility Billing

Banyon Data Systems

Categories

Categories

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems Features

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Integrations

Amazon Web Services (AWS)
AppFolio Property Manager
ArcGIS
Entrata
Paymentus
RealPage
Rent Manager
Stripe
Yardi EHR

Integrations

Amazon Web Services (AWS)
AppFolio Property Manager
ArcGIS
Entrata
Paymentus
RealPage
Rent Manager
Stripe
Yardi EHR
Claim Bynry SMART360 and update features and information
Claim Bynry SMART360 and update features and information
Claim UMS and update features and information
Claim UMS and update features and information