Bynry SMART360

Bynry SMART360

Bynry
5.0 out of 5 stars
UBSplus

UBSplus

Utility Data Systems
Bynry SMART360 UBSplus

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Bynry SMART360:

About

SMART360 Next by Bynry replaces the separate legacy systems many small and mid-sized utilities still run with one cloud platform: customer accounts, billing, payments, meter data, work orders, assets, a customer portal and reporting, all on one database. It is built for North American water, electric and gas utilities of up to 40,000 accounts. It ships with 25+ pre-built integrations covering payments, smart meters, GIS and accounting systems, goes live in 20 to 24 weeks, and runs on AWS with a 99.9% uptime commitment and SOC 2 Type II controls. Pricing is per meter, with unlimited users. Customer result: Island Water Authority (35,000 accounts) reached 99% billing accuracy and recovered $3.2M in revenue after switching.
UBSplus:

About

The UBSplus® Utility Billing Software was written specifically for the Utility Industry in order to simplify your customer care, billing, and payment collection processes. Originally written in 1984, UBSplus® is continuously being enhanced to accommodate your growing water, sewer, electric, gas, garbage, and other billing needs. Your payments, adjustments, and miscellaneous charges are posted in real time to your customers’ accounts. A special “Print Cash Receipts” option allows for “cash register” style payment entry for front window or drive-through payment collection. “Print Cash Receipts” option calculates change and prints receipts to a receipt printer. A useful “Find” option allows you to search for customer accounts by account number, last name, first name, phone number, social security number, and even zip code. If your account numbers are bar coded on your customer bills you can dramatically speed the payment entry process by using our Auto Sensing Barcode Scanner.
Bynry SMART360:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
UBSplus:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Bynry SMART360:

Audience

North American water, electric and gas utilities of up to 40,000 accounts, including municipal utilities, cooperatives, investor-owned utilities and water districts.
UBSplus:

Audience

Companies searching for a solution to simplify their customer care, billing, and payment collection
Bynry SMART360:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
UBSplus:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Bynry SMART360:

API

Offers API Supported
UBSplus:

API

Offers API Not Supported
Bynry SMART360:

Screenshots and Videos

UBSplus:

Screenshots and Videos

Bynry SMART360:

Pricing

Annual subscription priced per active meter, with unlimited users. Implementation is priced separately based on your rollout. Every quote is custom-scoped. Built for North American utilities of up to 40,000 accounts.
Free Version Not Supported
Free Trial Not Supported
UBSplus:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Bynry SMART360:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
UBSplus:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Bynry SMART360:

Pros & Cons from Real Users

Pros

  • The help me with my company utilities I really appreciate there efforts in bill management and utilities
  • Bynry provides an all-in-one utility management system with excellent features like automated meter reading, billing, and real-time customer communication. The mobile-friendly interface is a huge plus, allowing field teams to work efficiently on the go. Integration with third-party tools is seamless, making it easier to scale operations.
  • This is an amazing technology that brings efficiency to small and medium size utility operations. These systems need this critical technology the most since they are minimally staffed and do not have the capability to deploy higher cost, complex solutions.
  • SMART360's cloud-based, multi-tenant, and multi-utility architecture supports efficient management of multiple utilities on a single platform. The platform is highly user-friendly, enabling seamless adoption across diverse user groups. Exceptional compatibility with both manual and smart meters, with a meter reading app capable of processing 5000 readings in under two minutes. Integration with multiple OEM smart meters ensures seamless operations. Digital service orders with tracking enhance issue resolution efficiency, while the consumer mobile app provides easy access to bill payments and complaint tracking.

Cons

  • There is nothing I could think about them they are very compliant
  • Some advanced reporting features could be improved for better customization. Additionally, occasional minor lags in the dashboard experience can be noticed when dealing with high data loads.
  • It would be helpful to have more adoption so that the utilities can help each other and the company can expand the current capabilities of the technology.
  • The integration with multiple OEM smart meters is impressive, but expanding the range of compatible devices could increase the platform’s versatility for even more diverse utilities.
Bynry SMART360:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
UBSplus:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Bynry SMART360:

Company Information

Bynry
Founded: 2016
Highlands, New Jersey, United States
www.bynry.com
UBSplus:

Company Information

Utility Data Systems
Founded: 1972
udsinc.com/utility_billing_software.htm
Bynry SMART360:

Alternatives

UBSplus:

Alternatives

BMS Utility Billing Software

BMS Utility Billing Software

Black Mountain Software
Bynry SMART360:
Skybill Utility Billing

Skybill Utility Billing

SkyBill
5.0 out of 5 stars
UBSplus:
Banyon Utility Billing

Banyon Utility Billing

Banyon Data Systems
Bynry SMART360:
UBSplus:
CUBIC

CUBIC

FREY Municipal Software
Bynry SMART360:
IMS Utility Billing

IMS Utility Billing

Information Management Services
UBSplus:
Avitar Utility Billing

Avitar Utility Billing

Avitar Associates of New England
Bynry SMART360:
UtilAbility

UtilAbility

Cogitate
UBSplus:
IMS Utility Billing

IMS Utility Billing

Information Management Services
Bynry SMART360:

Categories

UBSplus:

Categories

Utility Billing Supported
Bynry SMART360:

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported

Utility Management Systems Features

Billing & Invoicing Supported
Cable Not Supported
Customer Management Supported
Demand Planning Not Supported
Electricity Supported
Natural Gas Supported
Plant Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported
Workforce Management Supported
UBSplus:

Utility Billing Features

Account Management Not Supported
ACH Payment Processing Not Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Not Supported
Customer Management Supported
Electricity Not Supported
Meter Management Not Supported
Metered Billing Not Supported
Move In / Move Out Not Supported
Natural Gas Not Supported
Non-Metered Billing Not Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Not Supported
Rate Management Not Supported
Service Call Management Not Supported
Trash Not Supported
Water Not Supported
Work Order Management Not Supported
Bynry SMART360:

Integrations

Amazon Web Services (AWS) Supported
ArcGIS Supported
FundCount Not Supported
Paymentus Supported
Stripe Supported
UBSplus:

Integrations

Amazon Web Services (AWS) Not Supported
ArcGIS Not Supported
FundCount Supported
Paymentus Not Supported
Stripe Not Supported
Bynry SMART360:
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Claim Bynry SMART360 and update features and information
UBSplus:
Claim UBSplus and update features and information
Claim UBSplus and update features and information