MultiBillingMuniBilling
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Related Products
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Bynry SMART360:
About
SMART360 Next by Bynry replaces the separate legacy systems many small and mid-sized utilities still run with one cloud platform: customer accounts, billing, payments, meter data, work orders, assets, a customer portal and reporting, all on one database.
It is built for North American water, electric and gas utilities of up to 40,000 accounts. It ships with 25+ pre-built integrations covering payments, smart meters, GIS and accounting systems, goes live in 20 to 24 weeks, and runs on AWS with a 99.9% uptime commitment and SOC 2 Type II controls. Pricing is per meter, with unlimited users.
Customer result: Island Water Authority (35,000 accounts) reached 99% billing accuracy and recovered $3.2M in revenue after switching.
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MultiBilling:
About
MultiBilling is a utility billing and customer information platform for municipalities, utilities, property managers, and service bureaus. It supports account and service management, configurable rates, billing and payment workflows, customer service, meter reading, and customer-facing online services. The platform is designed to handle utility billing operations across multiple service types and to connect with existing enterprise resource planning, property management, geographic information, and metering systems. Staff use a shared interface, while residents and other account holders can access online self-service tools for billing-related tasks. MultiBilling is offered as a cloud-based software service, with mobile capabilities for field meter-reading workflows. It serves organizations managing recurring utility charges and the operational processes around customer accounts, consumption, billing, and payments.
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Bynry SMART360:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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MultiBilling:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Bynry SMART360:
Audience
North American water, electric and gas utilities of up to 40,000 accounts, including municipal utilities, cooperatives, investor-owned utilities and water districts.
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MultiBilling:
Audience
Municipalities, Service Bureaus, Property Managers
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Bynry SMART360:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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MultiBilling:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Bynry SMART360:
API
Offers API
Supported
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MultiBilling:
API
Offers API
Supported
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Bynry SMART360:
Screenshots and Videos |
MultiBilling:
Screenshots and Videos |
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Bynry SMART360:
PricingAnnual subscription priced per active meter, with unlimited users. Implementation is priced separately based on your rollout. Every quote is custom-scoped. Built for North American utilities of up to 40,000 accounts.
Free Version
Not Supported
Free Trial
Not Supported
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MultiBilling:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Bynry SMART360:
Reviews/
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MultiBilling:
Reviews/
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Bynry SMART360:
Pros & Cons from Real UsersPros
Cons
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Bynry SMART360:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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MultiBilling:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Bynry SMART360:
Company InformationBynry
Founded: 2016
Highlands, New Jersey, United States
www.bynry.com
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MultiBilling:
Company InformationMuniBilling
Founded: 2007
United States
www.multibilling.com
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Bynry SMART360:
Alternatives |
MultiBilling:
Alternatives |
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MultiBilling:
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MultiBilling:
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Bynry SMART360:
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MultiBilling:
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Bynry SMART360:
Categories |
MultiBilling:
Categories |
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Bynry SMART360:
Utility Billing Features
Account Management
Supported
ACH Payment Processing
Supported
Billing & Invoicing
Supported
Cable
Not Supported
Collections Management
Supported
Customer Management
Supported
Electricity
Supported
Meter Management
Supported
Metered Billing
Supported
Move In / Move Out
Supported
Natural Gas
Supported
Non-Metered Billing
Supported
Online Payment Processing
Supported
Penalty / Cut-Off Processing
Supported
Rate Management
Supported
Service Call Management
Supported
Trash
Supported
Water
Supported
Work Order Management
Supported
Utility Management Systems Features
Billing & Invoicing
Supported
Cable
Not Supported
Customer Management
Supported
Demand Planning
Not Supported
Electricity
Supported
Natural Gas
Supported
Plant Management
Supported
Service Call Management
Supported
Trash
Supported
Water
Supported
Work Order Management
Supported
Workforce Management
Supported
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Bynry SMART360:
Integrations
Amazon Web Services (AWS)
Supported
ArcGIS
Supported
Paymentus
Supported
Stripe
Supported
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MultiBilling:
Integrations
Amazon Web Services (AWS)
Not Supported
ArcGIS
Not Supported
Paymentus
Not Supported
Stripe
Not Supported
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Bynry SMART360:
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MultiBilling:
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