i2x

i2x

i2x GmbH
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About

If you're a business owner, a student, a teacher, a consultant, an engineer or even a medical professional, you can benefit by incorporating Bx into your daily workflow. Carry out your tasks faster and better with Bx by your side. Bx is made up of components (called modules) that work together in one seamless ecosystem. Modules allows you to accomplish useful tasks such as invoicing or project management. We're always adding new modules, and while you may not need them all at the start, they'll always be there, quietly waiting to be of service. While our competitors stagnate, we innovate. Bx is continually evolving, with new features added every week. As a Bx user, you can propose new features you'd like us to build, or tell us about things you'd like us to change. And we promise to listen.

About

Real-time conversation analytics and coaching. i2x enables you to leverage your data and understand what makes your team successful and customers happy - in real-time and powered by AI. Close more deals from data-supported strategies and distribute best practices throughout the team. Make more customers happy by analyzing conversations and improving agents and scripts. Optimize agent-customer interaction by A/B testing tactics. i2x gives managers a window into the world of customer interaction. It better equips your agents to lead successful calls, giving you the peace of mind that your customers are better catered. We know how hard it is to train your agents as often as you’d like. Think of i2x as a tool to enhance the impact you have on your agent’s learning curve. They’ll receive tailored training, even when you’re not around! As an agent in sales or customer service you can stay ahead of the game by using i2x to improve your communication skills.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses looking for an accounting and productivity software

Audience

Companies seeking a solution to elevate their customer interactions and amplify their sales

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Bx
Founded: 2016
United Kingdom
usebx.com

Company Information

i2x GmbH
Germany
i2x.ai/

Alternatives

Alternatives

HGS Agent X

HGS Agent X

Hinduja Global Solutions
The Newspaper Manager

The Newspaper Manager

Mirabel Technologies
buzon

buzon

Diverza

Categories

Categories

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Not Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Not Supported
Mobile Payments Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Not Supported
Call Scripting Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Integrations

nShift Supported

Integrations

nShift Not Supported
Claim Bx and update features and information
Claim Bx and update features and information
Claim i2x and update features and information
Claim i2x and update features and information