i2x

i2x

i2x GmbH
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About

If you're a business owner, a student, a teacher, a consultant, an engineer or even a medical professional, you can benefit by incorporating Bx into your daily workflow. Carry out your tasks faster and better with Bx by your side. Bx is made up of components (called modules) that work together in one seamless ecosystem. Modules allows you to accomplish useful tasks such as invoicing or project management. We're always adding new modules, and while you may not need them all at the start, they'll always be there, quietly waiting to be of service. While our competitors stagnate, we innovate. Bx is continually evolving, with new features added every week. As a Bx user, you can propose new features you'd like us to build, or tell us about things you'd like us to change. And we promise to listen.

About

Real-time conversation analytics and coaching. i2x enables you to leverage your data and understand what makes your team successful and customers happy - in real-time and powered by AI. Close more deals from data-supported strategies and distribute best practices throughout the team. Make more customers happy by analyzing conversations and improving agents and scripts. Optimize agent-customer interaction by A/B testing tactics. i2x gives managers a window into the world of customer interaction. It better equips your agents to lead successful calls, giving you the peace of mind that your customers are better catered. We know how hard it is to train your agents as often as you’d like. Think of i2x as a tool to enhance the impact you have on your agent’s learning curve. They’ll receive tailored training, even when you’re not around! As an agent in sales or customer service you can stay ahead of the game by using i2x to improve your communication skills.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for an accounting and productivity software

Audience

Companies seeking a solution to elevate their customer interactions and amplify their sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bx
Founded: 2016
United Kingdom
usebx.com

Company Information

i2x GmbH
Germany
i2x.ai/

Alternatives

Alternatives

HGS Agent X

HGS Agent X

Hinduja Global Solutions
buzon

buzon

Diverza
The Newspaper Manager

The Newspaper Manager

Mirabel Technologies

Categories

Categories

Billing and Invoicing Features

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

nShift

Integrations

nShift
Claim Bx and update features and information
Claim Bx and update features and information
Claim i2x and update features and information
Claim i2x and update features and information