BuzzspotBuzzspot.co
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T-NEX ChatbotT-NEX
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Related Products
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About
Buzzspot is a web-based AI assistant that businesses can add to customer-facing websites to answer visitor questions using their own website pages, documentation, product information, and uploaded files. It builds a searchable knowledge base from those sources and presents answers in an embedded chat experience. Businesses can use the assistant to handle common support questions, collect and qualify prospective-customer details, and offer appointment or demo scheduling. A shared conversation inbox lets staff monitor chats and take over when a person is needed. The service supports multiple languages and can be added with website-builder plugins or an embed script. It is aimed at e-commerce businesses, SaaS and technology companies, professional service providers, and web agencies seeking website support and lead-capture tools. Plans include monthly message allowances, assistant limits, and human-agent seats that vary by tier.
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About
T-NEX Chatbot is a company knowledge assistant tailored to answer recurring questions from approved business content. It can retrieve maintained answers and show their recorded source references, or add a separately scoped retrieval-augmented generation (RAG) function that composes responses from relevant document passages. The solution can include an interface for authorised staff to create, edit and categorise knowledge entries, with source documents and ownership maintained alongside answers. It is designed for internal employee questions or defined customer-service information, such as work instructions, internal processes and service offerings. Project setup can define content permissions, treatment of unanswered questions, human handover, and evaluation against a question set before expanding sources or users. The language model is optional; data, access and conversation handling are tailored to the use case.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small & Medium Businesses, Startups, E-Commerce & DTC Brands (Shopify, WooCommerce), Web, SEO & Marketing Agencies, Professional Services & High-Value Inbound Verticals (Real Estate, Dental & Healthcare Clinics, Legal Practices, Home Services), SaaS & Tech Platforms
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Audience
SMEs, startups and industry
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$19
Essential: $19/month for 1,000 messages. Corporate: $49/month for 100,000 messages and up to three assistants. Enterprise: $99/month for 250,000 messages and up to five assistants. Monthly or annual billing is available; annual plans are advertised with two months free. Paid plans include a seven-day trial, and no setup fee is listed.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBuzzspot.co
www.buzzspot.co
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Company InformationT-NEX
Founded: 2024
Germany
t-nex.de/en/companies/products/ai-chatbot/
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Categories |
Categories |
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Integrations
Cal.com
Supported
Calendly
Supported
GoHighLevel
Supported
Google Analytics
Supported
Make
Supported
Shopify
Supported
Webflow
Supported
Wix
Supported
WooCommerce
Supported
WordPress
Supported
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Integrations
Cal.com
Not Supported
Calendly
Not Supported
GoHighLevel
Not Supported
Google Analytics
Not Supported
Make
Not Supported
Shopify
Not Supported
Webflow
Not Supported
Wix
Not Supported
WooCommerce
Not Supported
WordPress
Not Supported
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