Buzzspot

Buzzspot

Buzzspot.co
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+

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About

Buzzspot is a web-based AI assistant that businesses can add to customer-facing websites to answer visitor questions using their own website pages, documentation, product information, and uploaded files. It builds a searchable knowledge base from those sources and presents answers in an embedded chat experience. Businesses can use the assistant to handle common support questions, collect and qualify prospective-customer details, and offer appointment or demo scheduling. A shared conversation inbox lets staff monitor chats and take over when a person is needed. The service supports multiple languages and can be added with website-builder plugins or an embed script. It is aimed at e-commerce businesses, SaaS and technology companies, professional service providers, and web agencies seeking website support and lead-capture tools. Plans include monthly message allowances, assistant limits, and human-agent seats that vary by tier.

About

InsertChat is an AI-powered customer communication platform that helps businesses manage inquiries across phone calls, website chat, email, SMS, and WhatsApp. The software provides an AI receptionist that answers customer questions using information from a company's website, documents, and other knowledge sources. Businesses can use InsertChat to capture leads, collect contact information, and schedule appointments through automated conversations. A centralized inbox brings customer interactions from multiple communication channels into one workspace for monitoring and follow-up. The platform supports human handoffs, allowing employees to take over conversations that require personal assistance. InsertChat also integrates with calendars, CRM systems, and other business applications to support customer communication and administrative workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small & Medium Businesses, Startups, E-Commerce & DTC Brands (Shopify, WooCommerce), Web, SEO & Marketing Agencies, Professional Services & High-Value Inbound Verticals (Real Estate, Dental & Healthcare Clinics, Legal Practices, Home Services), SaaS & Tech Platforms

Audience

Companies wanting a tool to create enterprise-grade AI chatbots

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$19
Essential: $19/month for 1,000 messages. Corporate: $49/month for 100,000 messages and up to three assistants. Enterprise: $99/month for 250,000 messages and up to five assistants. Monthly or annual billing is available; annual plans are advertised with two months free. Paid plans include a seven-day trial, and no setup fee is listed.
Free Version Not Supported
Free Trial Supported

Pricing

$98/month
Pro $98/month, Growth $198/month, Scale $498/month, Enterprise from $998/month. A 7-day Pro trial requires a card; usage
uses monthly AI credits and phone or connected-service costs can vary.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 1.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • It tries to have an easy chatbot creation and many features like whatsapp integration, calendar embed and lead capture. Key word is TRIES because it fails miserably

Cons

  • Horrible customer support and rude founder. If you want to wait over 2 weeks for a useless answer then this is for you. The product actually works correctly maybe 2 out of 10 days.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Buzzspot.co
www.buzzspot.co

Company Information

InsertChat
United States
insertchat.com

Alternatives

Alternatives

AiChatSale

AiChatSale

PandaWM
Assistly

Assistly

Assistly Chat

Categories

AI Chatbots Supported

Categories

AI Chatbots Supported
AI Receptionists Supported
Chatbot Supported
Conversational AI Supported

Integrations

Calendly Supported
Shopify Supported
Webflow Supported
Wix Supported
WooCommerce Supported
WordPress Supported
Zapier Supported
Axis LMS Not Supported
Cal.com Supported
ClickDesk Not Supported
Drift Not Supported
Facebook Messenger Not Supported
Freshworks Neo Not Supported
Google Calendar Not Supported
Notion Not Supported
Olark Not Supported
Perplexity Not Supported
Tidio Not Supported
Wolfram Alpha Not Supported
tawk.to Not Supported

Integrations

Calendly Supported
Shopify Supported
Webflow Supported
Wix Supported
WooCommerce Supported
WordPress Supported
Zapier Supported
Axis LMS Supported
Cal.com Not Supported
ClickDesk Supported
Drift Supported
Facebook Messenger Supported
Freshworks Neo Supported
Google Calendar Supported
Notion Supported
Olark Supported
Perplexity Supported
Tidio Supported
Wolfram Alpha Supported
tawk.to Supported
Claim Buzzspot and update features and information
Claim Buzzspot and update features and information
Claim InsertChat and update features and information
Claim InsertChat and update features and information