Reply ProBasedin
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Related Products
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About
Buzzmax is a web-based review and reputation management platform for local service businesses. It helps businesses request customer reviews by text after customers are uploaded and have consented to receive messages, monitor Google reviews, and draft or publish replies to eligible positive reviews in the business’s voice. The platform also provides tools for scheduled Google Business Profile posts and RepGuard, a dashboard for tracking low ratings. Users can manage multiple business locations, with plans and pricing structured per location; larger organizations can use enterprise options. Buzzmax is intended for businesses seeking to organize review requests, responses, and Google Business Profile activity from one service.
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About
Break down CX silos and eliminate IT complexities and bottlenecks with Reply Pro's end-to-end tools. Engage all your departments in the CX process to improve customers' experiences and identify opportunities for revenue growth. We hook up all your engagement opportunities in a single inbox, provide tools and automation to decrease costs, and make customer engagement a scalable breeze. With tools and automations, Reply Pro scales authentic customer engagement opportunities, reporting capabilities, and easier resolution processes while driving the costs down (both software and employee costs). Monitor and respond to online reviews from all of the major sites, including collecting your own 1st party reviews. We help you build and optimize 3rd party profile pages and location pages - leading to more traffic, engagement, and customers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Local service businesses in the United States
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Audience
Companies looking for an end-to-end customer experience platform
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$147/month per location
Plans are $147–$547 per location per month, or $97–$497 per location per month when billed yearly. Enterprise pricing is per business.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$29 per month
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBuzzmax
Founded: 2026
United States
buzzmax.ai
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Company InformationBasedin
Founded: 2013
United States
replypro.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
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Integrations
Google Business Profile
Not Supported
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