Reply Pro

Reply Pro

Basedin
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About

Buzzmax is a web-based review and reputation management platform for local service businesses. It helps businesses request customer reviews by text after customers are uploaded and have consented to receive messages, monitor Google reviews, and draft or publish replies to eligible positive reviews in the business’s voice. The platform also provides tools for scheduled Google Business Profile posts and RepGuard, a dashboard for tracking low ratings. Users can manage multiple business locations, with plans and pricing structured per location; larger organizations can use enterprise options. Buzzmax is intended for businesses seeking to organize review requests, responses, and Google Business Profile activity from one service.

About

Break down CX silos and eliminate IT complexities and bottlenecks with Reply Pro's end-to-end tools. Engage all your departments in the CX process to improve customers' experiences and identify opportunities for revenue growth. We hook up all your engagement opportunities in a single inbox, provide tools and automation to decrease costs, and make customer engagement a scalable breeze. With tools and automations, Reply Pro scales authentic customer engagement opportunities, reporting capabilities, and easier resolution processes while driving the costs down (both software and employee costs). Monitor and respond to online reviews from all of the major sites, including collecting your own 1st party reviews. We help you build and optimize 3rd party profile pages and location pages - leading to more traffic, engagement, and customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Local service businesses in the United States

Audience

Companies looking for an end-to-end customer experience platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$147/month per location
Plans are $147–$547 per location per month, or $97–$497 per location per month when billed yearly. Enterprise pricing is per business.
Free Version Not Supported
Free Trial Not Supported

Pricing

$29 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Buzzmax
Founded: 2026
United States
buzzmax.ai

Company Information

Basedin
Founded: 2013
United States
replypro.io

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Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Integrations

Google Business Profile Supported

Integrations

Google Business Profile Not Supported
Claim Buzzmax and update features and information
Claim Buzzmax and update features and information
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Claim Reply Pro and update features and information