Related Products
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About
Manage your social media CRM operation with teams and tickets gathered on just one platform. Prioritise messages and comments using tickets, enabling your analysts to focus on the most important cases first, configure alerts for critical situations, and create teams and FAQs to simplify and improve customer service. Use Buzzmonitor’s Smart Replies to obtain automatic replies on all social media platforms, facilitating the work of your human resources and providing your customer service team with real-time information. In addition to managing your entire social media customer service operation, you can also manage and reply to emails. This means that if your brand or your client’s brand responds to customers via email, you can keep track of your team’s performance using the same customer service reports and SLA provided by Buzzmonitor for social media.
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About
Zyprr allows businesses to connect with customers in a whole new way. It will boost the productivity of your teams so profoundly that they will not want to work any other way. Easily manage all your contacts, accounts, leads, sales pipeline, forecast and customer activities in one place. Best-in-class customer support & help desk service - manage tickets, customer emails, self-service, knowledge base, and more. Stay on top with lead nurturing and drip marketing with integrated campaign management. Inventory items speed up invoicing and order management. Give customers and employees accurate information and full visibility. Secure collaboration and storage for your business. Set reminders so you never miss a contract renewal deadline. Customize your dashboard and add custom reports to see the KPIs and activities that drive your revenue. Integrate with multiple email systems, post comments, get notifications, sync calendars and activities, all in one platform.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
SMEs looking for a Social CRM platform to respond to their clients on multiple channels
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Audience
Businesses searching for a solution to improve their services and increase sales
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$12 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBuzzMonitor
Founded: 2004
Spain
getbuzzmonitor.com/en/social-crm/
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Company InformationZyprr
United States
www.zyprr.com
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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Integrations
Facebook
Facebook Messenger
Instagram
LinkedIn
WhatsApp
X (Twitter)
YouTube
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Integrations
Facebook
Facebook Messenger
Instagram
LinkedIn
WhatsApp
X (Twitter)
YouTube
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