BulkSMS.com vs. Clickatell Comparison


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About BulkSMS is a business messaging platform that enables organizations to send and receive SMS messages, manage bulk texting campaigns, and automate customer communications. The software provides a web-based messaging dashboard, desktop applications, and an SMS API for integrating text messaging into websites, CRM systems, and business applications. Users can send personalized messages, schedule campaigns, manage contact lists, and communicate with customers through two-way SMS conversations. Its messaging capabilities support appointment reminders, payment notifications, authentication codes, promotional campaigns, service alerts, and internal communications. BulkSMS also offers Rich Communication Services (RCS), WhatsApp Business Messaging, customizable sender IDs, delivery reports, and automated message responses. The platform connects to more than 800 mobile networks across over 180 countries, providing international messaging capabilities and flexible usage-based pricing.	About Drive higher engagement and convenience through chat commerce. We lead the transformation of digital commerce and customer engagement through mobile. As a leading provider of chat commerce for global banks and telecommunications companies, we give global consumer brands the power to reach over 90 percent of the world’s population through mobile messaging and chat. We help brands stay relevant in a changing digital world with mobile engagement and payments on the world’s leading social chat platforms. Our deployments show positive ROI in as little as 12 months. Today’s typical customer experience is inconvenient, minimally engaging, and delivers little value for customers and brands. A better way to serve customers is reaching and transacting with them through the convenience of chat commerce with Clickatell and leaving them happy after a great experience with your brand.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Small and medium-sized businesses, enterprises, marketing teams, customer support departments, ecommerce companies, healthcare providers, financial institutions, educational organizations, logistics companies, software developers, and IT teams seeking bulk SMS marketing, automated text notifications, two-way messaging, customer engagement, and API-based business messaging integration	Audience Companies of all sizes
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Pricing depends on quantity and region Free Version Not Supported Free Trial Supported	Pricing $30.00/month/user Discounts on bulk packages. Customized pricing for Enterprise customers. Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 4.6 / 5 ease 4.5 / 5 features 4.4 / 5 design 4.3 / 5 support 4.6 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Morgan assisted me very well, no glitches….KUDOS At first I couldn’t understand but he was patient enough to take me step by step which is very unlikely these days, so once again…..KUDOS to Morgan I would definitely recommend your platform to my fellow creative industry colleagues because the service is awesome I’ve actually used your platform from my club promoting days all the way to my festival days and I still haven’t faced any problems User friendly, affordable, good support from help desk and immediate feedback on emails. Also quick loading of credits if in desperate need. Thank you to the team. Very fast and satisfactory solutions to a few queries i had when setting up. System is flawless and fast. Whether you are reaching out to accounts or support, they get back to you fast and resolve your queries quickly. Great support Easy interface Easy of use Cons Nothing was wrong all was perfect None at this stage, perhaps just a few characters more for the messages. The opt out option may not be immediately obvious to the receiver and it would be good to have opt outs automatically deleted. In all the time we have worked with BulkSMS, I honestly do not have any cons to report on. Nothing
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information BulkSMS.com Founded: 2000 South Africa bulksms.com	Company Information Clickatell Founded: 2000 South Africa www.clickatell.com
Alternatives Notifyre	Alternatives Gupshup
Clickatell	MobiWeb
SlickText	InTheChat
Textmagic	Infobip
Africala Africala Technologies Ltd View All	Comm100 Comm100 Network Corporation View All
Categories Bulk SMS Supported SMS API Supported SMS Marketing Supported	Categories Bulk SMS Supported Chatbot Supported Conversational AI Supported Live Chat Supported SMS Marketing Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Not Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported	SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Not Supported Mass Texting Not Supported Message Personalization Not Supported MMS Not Supported Mobile Coupons Not Supported Mobile Keywords Not Supported Polls / Voting Not Supported Reporting/Analytics Not Supported Scheduled Messaging Not Supported Shortcodes Supported Text-to-Win Not Supported Show More Features Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Not Supported Website Visitor Tracking Not Supported
Integrations DojoExpert Supported HostBill Supported Solitics Supported VEVS Boat Rental Software Supported VEVS Car Rental Software Supported Zapier Supported Zoho Marketing Automation Supported ACTIVE Network Supported FoodStorm Not Supported Freshdesk Supported JobDiva Not Supported Messagepoint Not Supported OnPrintShop Not Supported Retainly Not Supported SiteLink Web Edition Not Supported Teamstack Supported TextDeliver Not Supported Wavetec Appointment and Booking Not Supported storEDGE Not Supported Show More Integrations View All 27 Integrations	Integrations DojoExpert Supported HostBill Supported Solitics Supported VEVS Boat Rental Software Supported VEVS Car Rental Software Supported Zapier Supported Zoho Marketing Automation Supported ACTIVE Network Not Supported FoodStorm Supported Freshdesk Not Supported JobDiva Supported Messagepoint Supported OnPrintShop Supported Retainly Supported SiteLink Web Edition Supported Teamstack Not Supported TextDeliver Supported Wavetec Appointment and Booking Supported storEDGE Supported Show More Integrations View All 33 Integrations
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