Dovetail

Dovetail

Dovetail Research
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About

Make better product decisions 5x faster. Find the signal in the noise - BuildBetter's proprietary Signal Engine powers everything from search to extractions, organizing, and summarizing your qualitative data. Find 78% more insights from your customers with existing data compared to teams using manual product research tools. A quantum leap in qualitative analysis. Save on average 200 hours a year on organizing insights from your customers into topics, themes, problems, and more. Summarizations that are so good it almost feels like cheating. Whether it's a summary of a call, a topic, a feature request, and anything else BuildBetter can process, we can turn it into sharable insights. Internal, external, and everything in between. BuildBetter's proprietary Call Intelligence powered by Signal Engine allows you to track and analyze every call that comes into your product team.

About

Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product teams that want to use AI for powerful qualitative data analysis for better product research

Audience

Product managers, UX researchers, marketers, and customer experience teams at enterprises seeking an AI-powered platform to centralize, analyze, and act on customer feedback for faster, better product decisions

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$29/user/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

BuildBetter
Founded: 2020
United States
www.buildbetter.ai

Company Information

Dovetail Research
Founded: 2017
Australia
dovetail.com

Alternatives

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HyperOrbit

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Alternatives

EnjoyHQ

EnjoyHQ

UserTesting

Categories

AI Data Analytics Supported
AI Productivity Supported
AI Research Tools Supported
AI Tools Supported
Customer Feedback Supported
Product Management Supported

Categories

Qualitative Data Analysis Features

Annotations Supported
Collaboration Supported
Data Visualization Supported
Media Analytics Not Supported
Mixed Methods Research Not Supported
Multi-Language Supported
Qualitative Comparative Analysis Not Supported
Quantitative Content Analysis Not Supported
Sentiment Analysis Supported
Statistical Analysis Not Supported
Text Analytics Supported
User Research Analysis Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Not Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Not Supported
User Research Supported

Integrations

Slack Supported
AccessOwl Not Supported
Airtable Not Supported
Asana Not Supported
Evernote Not Supported
Feefo Not Supported
Freshdesk Not Supported
Google Analytics Not Supported
Google Forms Not Supported
Intercom Not Supported
Jira Not Supported
Jira Work Management Not Supported
Magellan AI Not Supported
Stackreaction Not Supported
Surfside Not Supported
SurveyMonkey Not Supported
Trello Not Supported
WON Not Supported
Wufoo Not Supported
X (Twitter) Not Supported

Integrations

Slack Supported
AccessOwl Supported
Airtable Supported
Asana Supported
Evernote Supported
Feefo Supported
Freshdesk Supported
Google Analytics Supported
Google Forms Supported
Intercom Supported
Jira Supported
Jira Work Management Supported
Magellan AI Supported
Stackreaction Supported
Surfside Supported
SurveyMonkey Supported
Trello Supported
WON Supported
Wufoo Supported
X (Twitter) Supported
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