Buffer

Buffer

4.8 out of 5 stars
Buffer Sprinklr

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Buffer:

About

Buffer is a suite of products to help you build your brand and connect with your customers online. Buffer is a suite of social media products made for modern, online brands, providing them with the tools they need for visual marketing, audience engagement, and analytics. Buffer's products help brands and individuals stand out online and drive meaningful engagement and measurable results for their business. The suite of publishing, engagement, and analytics tools helps more than 75,000 brands build remarkable online profiles.
Sprinklr:

About

Sprinklr is the definitive AI-native customer experience management platform, built to help the world's biggest brands deliver extraordinary experiences across every touchpoint. Its Unified-CXM approach breaks down silos by connecting conversations across marketing, insights, social, and customer service on one platform, so customer-facing teams can collaborate seamlessly and act on a single, real-time source of truth. With over a decade of AI purpose-built for customer experience infused into every workflow, Sprinklr helps enterprises unify their teams, tools, data, and channels, elevate every interaction with human-AI collaboration, and turn customer experience into a lasting competitive edge.
Buffer:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Sprinklr:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Buffer:

Audience

Organizations of all types
Sprinklr:

Audience

Enterprises, commercial enterprises, large enterprises, very large enterprises and global brands seeking an AI-powered customer experience platform to unify marketing, social, and customer service for scalable, data-driven customer experiences
Buffer:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Sprinklr:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Buffer:

API

Offers API Not Supported
Sprinklr:

API

Offers API Supported
Buffer:

Screenshots and Videos

Sprinklr:

Screenshots and Videos

Buffer:

Pricing

$5 per month
Pro, Premium, and Business plans are available. The plans are differentiated by the features offered and the users who can collaborate with you on your Buffer account.
Free Version Supported
Free Trial Supported
Sprinklr:

Pricing

Custom, Quote-based Pricing
Free Version Not Supported
Free Trial Not Supported
Buffer:

Reviews/Ratings

Overall 4.8 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.8 / 5
support 4.7 / 5
Sprinklr:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Buffer:

Pros & Cons from Real Users

Pros

  • One thing that I like very much with Buffer is the ability to schedule all posts and videos across all social platforms simultaneously.
  • - User-frienndly and easy to use - Robust scheduling capabilities - Analytics that allows you to track performance of your posts across different platforms
  • Buffer is one of the most straightforward products to use. They have a free trial where I can try scheduling for different social media.
  • Best platform for scheduling your posts for social media accounts also easy to use. they have different features + they implement all my needs which I want from this app.
  • Previously we scheduled content natively in each app. I needed a way to easily manage content on multiple platforms with a number of colleagues without giving everyone publishing access.

Cons

  • I do not have any major dislikes or discomfort with this product.
  • - Basic content creation tools like the Pablo image creator that doesn't cover more sophisticated design needs, limited Analytics - Limited post customization for each platform
  • The editing is quite limited. If the photo or video has a different ratio, you might expect it to look different. Because of that, I switched to some social media native scheduling options, which is not ideal if you want to see all the posts you schedule.
  • They have high pricing also also the social media limitations.
  • The software is a good-to-go software and quite easy to understand but initially while using and implementing all the tools and functions of the software. It confused our team regarding how to go further with the advanced scheduling and post-queuing but gradually we learned the process and worked on it flawlessly
Buffer:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported
Sprinklr:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Buffer:

Company Information

Buffer
Founded: 2010
United States
buffer.com
Sprinklr:

Company Information

Sprinklr
Founded: 2009
United States
www.sprinklr.com
Buffer:

Alternatives

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Postly

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Sprinklr:

Alternatives

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4.0 out of 5 stars
Buffer:
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5.0 out of 5 stars
Sprinklr:
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Buffer:
Loomly

Loomly

4.5 out of 5 stars
Sprinklr:
Brandwatch

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Buffer:
Sprout Social

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Sprinklr:
Buffer:
Sprinklr:
Buffer:

Categories

Sprinklr:

Categories

Buffer:

Social Media Analytics Tools Features

Campaign Analytics Not Supported
Competitor Monitoring Not Supported
Customizable Reports Supported
Engagement Tracking Supported
Influencer Tracking Not Supported
Multi-Channel Data Collection Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Supported
Contact Management Not Supported
Content Management Supported
Conversion Tracking Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Supported
Post Scheduling Supported
Sprinklr:

Social Media Analytics Tools Features

Campaign Analytics Supported
Competitor Monitoring Supported
Customizable Reports Supported
Engagement Tracking Supported
Influencer Tracking Supported
Multi-Channel Data Collection Supported

Social Media Management Features

Automated Publishing Not Supported
Brand Tracking Not Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Not Supported
Multi-User Collaboration Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Supported
Contact Management Supported
Content Management Supported
Conversion Tracking Supported
Customer Targeting Supported
Keyword Filtering Supported
Multi-Account Management Supported
Post Scheduling Supported

Audience Intelligence Features

AI / Machine Learning Supported
Audience Segmentation Supported
Competitive Intelligence Supported
Content Tracking Supported
Data Visualization Supported
Data-Driven Insights Supported
Filters / Search Supported
Image Recognition Supported
Sentiment Analysis Supported
Social Listening Supported
Social Media Analytics Supported
Trend Tracking Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Experience Management Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Social Media Advertising Features

Ad Buying Not Supported
Ad Creation Supported
Bulk Advertising Supported
Campaign Management Supported
Collaboration Tools Supported
Comment / Reply Moderation Supported
Digital Asset Management Supported
Reporting / Analytics Supported
Retargeting Supported
Roles / Permissions Supported
Buffer:

Integrations

Google Drive Supported
Mailchimp Supported
Slack Supported
WordPress Supported
ATOMIZED Supported
CodeKeep Supported
CrowdRiff Supported
Ghost Supported
HeyOrca Supported
Jira Not Supported
LinkedIn Supported
Lyftrondata Supported
Makeme.click Supported
Publicate Supported
Scoop.it Supported
Sinqro Supported
Style Intelligence Supported
SwarmZero Supported
TrueMail Supported
Typeform Supported
Sprinklr:

Integrations

Google Drive Supported
Mailchimp Supported
Slack Supported
WordPress Supported
ATOMIZED Not Supported
CodeKeep Not Supported
CrowdRiff Not Supported
Ghost Not Supported
HeyOrca Not Supported
Jira Supported
LinkedIn Not Supported
Lyftrondata Not Supported
Makeme.click Not Supported
Publicate Not Supported
Scoop.it Not Supported
Sinqro Not Supported
Style Intelligence Not Supported
SwarmZero Not Supported
TrueMail Not Supported
Typeform Not Supported
Buffer:
Claim Buffer and update features and information
Claim Buffer and update features and information
Sprinklr:
Claim Sprinklr and update features and information
Claim Sprinklr and update features and information