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About

Interact with your B2B contacts via email, LinkedIn & Twitter to close deals & increase customer retention. Engage prospects without opening +1000 tabs a day thanks to a prospecting feed. Regroup prospects' LinkedIn and Twitter posts along with their company ones in one place, then like and comment on posts to build relationships. You can also use this to increase customer retention with existing clients. Once you've engaged with warm prospects on social media, shoot them a quick Twitter/Linkedin DM or an email to stay on top of their minds. Get inspired from prospects' posts and hyper-personalize your messages without doing groundwork prospect research. Breakcold is a social selling CRM but also a sales CRM with an easy-to-use sales pipeline management tool. Your prospecting feed will also adapt depending on where your prospects are in your sales pipeline. Create opportunities, manage deals or move leads in different lists right from LinkedIn.

About

Manage your social media CRM operation with teams and tickets gathered on just one platform. Prioritise messages and comments using tickets, enabling your analysts to focus on the most important cases first, configure alerts for critical situations, and create teams and FAQs to simplify and improve customer service. Use Buzzmonitor’s Smart Replies to obtain automatic replies on all social media platforms, facilitating the work of your human resources and providing your customer service team with real-time information. In addition to managing your entire social media customer service operation, you can also manage and reply to emails. This means that if your brand or your client’s brand responds to customers via email, you can keep track of your team’s performance using the same customer service reports and SLA provided by Buzzmonitor for social media.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses interested in a solution to build B2B relationships and interact with contacts

Audience

SMEs looking for a Social CRM platform to respond to their clients on multiple channels

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Breakcold
www.breakcold.com/en

Company Information

BuzzMonitor
Founded: 2004
Spain
getbuzzmonitor.com/en/social-crm/

Alternatives

Alternatives

Categories

CRM Supported
Social CRM Supported

Categories

Social CRM Supported

Integrations

LinkedIn Supported
X (Twitter) Supported
Axis LMS Supported
Facebook Not Supported
Facebook Messenger Not Supported
Instagram Not Supported
Intercom Supported
Pipedrive Supported
Primeforge Supported
Stripe Supported
WhatsApp Not Supported
YouTube Not Supported
Zapier Supported

Integrations

LinkedIn Supported
X (Twitter) Supported
Axis LMS Not Supported
Facebook Supported
Facebook Messenger Supported
Instagram Supported
Intercom Not Supported
Pipedrive Not Supported
Primeforge Not Supported
Stripe Not Supported
WhatsApp Supported
YouTube Supported
Zapier Not Supported
Claim Breakcold and update features and information
Claim Breakcold and update features and information
Claim BuzzMonitor and update features and information
Claim BuzzMonitor and update features and information