Brandwatch vs. QuickMetrix Comparison


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About Brandwatch is a leading Consumer Intelligence and Social Media Management solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics. Within its Social Media Management solution, Brandwatch (formerly Falcon.io) offers features including social media listening, engagement, publishing, measurement, influencer marketing and customer data management. With Brandwatch, marketers and companies can deliver more personalized brand experiences across touchpoints, based on enriched customer profiles. This solution features a highly intuitive and collaborative UI and is complemented by the best support team in the business.	About We provide - Customer Service/ORM, Crisis Management – Help to analyze Crisis related to brands, Competition Tracking – We help the brand benchmark their competition for ex. Most engaging post, least engaging post, Social CRM, Campaign Analysis – We provide various charts for analyzing the brand’s performance, Influencer Management – to identify influencer, most valuable user.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Medium-sized to enterprise companies across a broad array of industries. Key industries include agencies, retail, CPG, education, financial services, healthcare, travel, and technology.	Audience BFSI, Retail and Consumer, Agencies, Healthcare, B2C, B2B
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing Flexible packages tailored to your needs. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.0 / 5 ease 4.7 / 5 features 5.0 / 5 design 5.0 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Brandwatch provides a single platform that combines social media marketing & user engagement. It additionally offers automated post publishing functionality to streamline your workflow, making your job easier. From a user perspective, managing the platform is highly intuitive & user-friendly. #1- It gives one platform for social media marketing with user engagement. #2- It also offers you automated post publishing to make your job easy. #3- In the usages point of view, it's very easy to manage. Super good layout and structure of the user interface which was nice. Works well and does what you'd need. Cons Overall, our experience was positive & we received a good response from the team. #1- We had a positive overall experience and response. I feel like it was too costly for what it does.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information Brandwatch Founded: 2007 United Kingdom www.brandwatch.com	Company Information QuickMetrix Founded: 2015 India quickmetrix.com
Alternatives GWI	Alternatives Locobuzz
Revuze	Infegy Atlas Infegy
Imatag IMATAG	Commetric
Meltwater Meltwater Group	Brandwatch
Critical Mention View All	Lumen by Talkwalker Talkwalker View All
Categories AI Public Relations (PR) Supported AI Review Management Supported Audience Intelligence Supported Brand Management Supported Brand Monitoring Supported Brand Protection Supported Content Marketing Supported Go-To-Market Supported Marketing Account Intelligence Supported Media Monitoring Supported PR Analytics Supported Public Relations Supported Reputation Management Supported Sentiment Analysis Supported Social CRM Supported Social Listening Supported Social Media Advertising Supported Social Media Analytics Tools Supported Social Media Management Supported Social Media Marketing Supported Social Media Monitoring Supported	Categories Reputation Management Supported Social Media Analytics Tools Supported
Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Supported Review Generation Not Supported Review Monitoring Not Supported Sentiment Analysis Supported Social Media Metrics Supported Social Media Monitoring Supported White Label Not Supported Social Media Analytics Tools Features Campaign Analytics Supported Competitor Monitoring Supported Customizable Reports Supported Engagement Tracking Supported Influencer Tracking Supported Multi-Channel Data Collection Supported Show More Features Audience Intelligence Features AI / Machine Learning Supported Audience Segmentation Supported Competitive Intelligence Supported Content Tracking Supported Data Visualization Supported Data-Driven Insights Supported Filters / Search Supported Image Recognition Supported Sentiment Analysis Supported Social Listening Supported Social Media Analytics Supported Trend Tracking Supported Brand Management Features Approval Process Control Supported Artwork Management Not Supported Asset Management Supported Change Management Not Supported Fulfillment Distribution Not Supported Project Management Supported Brand Protection Features Case Management Not Supported Domain Monitoring Supported Investigation Management Not Supported Marketplace Monitoring Not Supported Mobile App Monitoring Not Supported Paid Search Monitoring Not Supported Prioritization Not Supported Social Media Monitoring Supported Content Marketing Features Audience Targeting Supported Brand Management Supported Campaign Management Supported Categorization / Grouping Supported Conversion Tracking Not Supported Distribution Management Supported Editorial Calendar Supported Multi-Channel Publishing Supported Publish Scheduling Supported SEO Management Not Supported Social Media Management Supported Video Management Supported Media Monitoring Features Alerts / Notifications Supported Broadcast Media Monitoring Not Supported Content Translation Not Supported Dashboards / Reporting Supported Export Results Supported Online News Monitoring Not Supported Podcast Monitoring Not Supported Print Media Monitoring Not Supported Social Media Monitoring Supported Social CRM Features Calendar/Reminder System Supported Customer Support Supported Email Marketing Not Supported Lead Capture Not Supported Lead Nurturing Supported Live Chat Not Supported Marketing Automation Integration Supported Multi-Channel Social Integration Supported Social Media Monitoring Supported Task Management Supported Social Media Advertising Features Ad Buying Not Supported Ad Creation Not Supported Bulk Advertising Supported Campaign Management Supported Collaboration Tools Supported Comment / Reply Moderation Supported Digital Asset Management Supported Reporting / Analytics Supported Retargeting Supported Roles / Permissions Supported Social Media Management Features Automated Publishing Supported Brand Tracking Supported Content Management Supported Customer Engagement Supported Multi-Account Management Supported Multi-User Collaboration Supported Post Scheduling Supported Reporting/Analytics Supported Social Media Monitoring Supported Social Media Marketing Features Analytics Supported Automated Publishing Not Supported Contact Management Supported Content Management Supported Conversion Tracking Supported Customer Targeting Supported Keyword Filtering Supported Multi-Account Management Supported Post Scheduling Supported Social Media Monitoring Features Audience Segmentation Supported Competitive Analysis Supported Configurable Alerts Supported Customer Engagement Supported Dashboard Supported Impact Scoring Not Supported Influencer Tracking Supported Reputation Management Supported Sentiment Analysis Supported Trend Tracking Supported
Integrations ChannelMix Supported CloudNuro Supported Conversocial Supported Creatio Supported Dataddo Supported Domo Supported Facebook Messenger Supported Instagram Supported Khoros Supported LinkedIn Supported Meta Ads Supported Neurons Predict Supported Reddit Supported Socialgist Supported Sociuu Supported Studio Creatio Supported X (Twitter) Supported YouTube Supported Zendesk Supported quintly Supported Show More Integrations View All 40 Integrations	Integrations ChannelMix Not Supported CloudNuro Not Supported Conversocial Not Supported Creatio Not Supported Dataddo Not Supported Domo Not Supported Facebook Messenger Not Supported Instagram Not Supported Khoros Not Supported LinkedIn Not Supported Meta Ads Not Supported Neurons Predict Not Supported Reddit Not Supported Socialgist Not Supported Sociuu Not Supported Studio Creatio Not Supported X (Twitter) Not Supported YouTube Not Supported Zendesk Not Supported quintly Not Supported Show More Integrations
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