Relay

Relay

Boomtown Network
+
+

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About

Empower your users and teams to automate repeatable work in their own way. Relay's simple, code-free design allows anyone to create workflows in minutes. That frees up IT to spend more time on what matters most. A flexible interface and a variety of powerful features help you automate simple tasks and sophisticated processes. The result: better workflows such as streamlined content review, standardized employee onboarding, and accelerated contract approvals. Automation means nothing without visibility into work in progress. Relay shows the progress of each running workflow with an exportable audit history. By tracking and optimizing business processes, work gets done even faster and no one is missing a beat. Since Relay inherits all the benefits of our content platform, you get more for your money. Manages content review processes, agency collaboration, and product and press releases.

About

Relay makes it simple to sell, activate and service business technology products at scale. With a single Smart Inbox, an integrated knowledge base and seamless collaboration, your team is more efficient and can focus on helping customers instead of dealing with multiple and disconnected workflows. It’s time for a system that gets smarter every time you use it. Relay uses machine learning and universal technology data to drive intelligent automation that creates more powerful agents while reducing the number of questions they get from customers. Who said you can’t be personal at scale? Let your customers talk with you however and wherever and give your agents the complete context they need to respond quickly and treat every customer as an individual, not a ticket.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Workflow Management platform for businesses

Audience

Companies that want a simple solution to sell, activate and service business technology products at scale

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$130 per month
Free Version
Free Trial

Pricing

$200.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Box
Founded: 2005
United States
www.box.com/collaboration/relay-workflow

Company Information

Boomtown Network
Founded: 2013
United States
thinkrelay.com

Alternatives

Alternatives

Relay

Relay

Relay.app
BlueRelay

BlueRelay

Indellient
LiveAgent

LiveAgent

Quality Unit
Work-Relay

Work-Relay

Neostella
Awesome Support

Awesome Support

Structured Markets Group
RelayFax

RelayFax

Alt-N Technologies

Categories

Categories

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Azure Marketplace
Box
Box Shuttle
Docusign
HubSpot Customer Platform
Microsoft 365

Integrations

Azure Marketplace
Box
Box Shuttle
Docusign
HubSpot Customer Platform
Microsoft 365
Claim Box Relay and update features and information
Claim Box Relay and update features and information
Claim Relay and update features and information
Claim Relay and update features and information