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About

BoundBot is a grounded AI agent platform built for teams that need accurate, controlled automation. Unlike generic chatbots that hallucinate, BoundBot uses your website, FAQs, files, and product catalog as the foundation for every reply. It combines AI with deterministic keyword rules and a unified inbox so teams can automate customer service across WebChat, WhatsApp, Messenger, Telegram, Slack, and Discord—without losing human oversight. One workspace. Full control. Built for modern support and revenue teams.

About

Listen & engage with your customers on 20+ channels including WhatsApp, social, email, calls, Amazon, website, app, etc. Automate using 3000+ workflows, collaborate with teams, gather extensive analytics & get a 360 degree view with our unified solutions. Channels - Live chat & Chatbot for your Website, App (Android & iOS), WhatsApp, Messenger and more. Three tiered architecture to seamlessly transfer conversations from an AI chatbot to a live chat agent. Transform data into insights, in real time and prioritize what matters most take. Make insights actionable for everyone across your company from the C-suite to the frontline. Extract business, consumer and social data from multiple sources. Transform it into real time visualisations on any screen, anywhere. Our team of analyst, CX auditors, consultant and trainers at your service to level up your customer experience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

B2B companies

Audience

Companies looking for an omni-channel customer experience platform that helps view the customer and his journey with the brand

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$14.99/month
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BoundBot
Founded: 2025
United States
www.boundbot.com

Company Information

OneDirect
Founded: 2013
India
onedirect.in/

Alternatives

Alternatives

Engati

Engati

Engati Technologies

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Facebook Messenger
WhatsApp
Amazon
Android
Apple iOS
Discord
Flipkart
Google
Slack
Telegram

Integrations

Facebook Messenger
WhatsApp
Amazon
Android
Apple iOS
Discord
Flipkart
Google
Slack
Telegram
Claim BoundBot and update features and information
Claim BoundBot and update features and information
Claim OneDirect and update features and information
Claim OneDirect and update features and information