Im OnCall

Im OnCall

01 Communique
+
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About

Install BounceHelp to decrease your bounce rate and increase purchase conversion. Convert website visitors into immediate phone calls. Service quality control and call recording helps you track the strengths and weaknesses of your sales process so you can improve it. The security system blocks spam calls and prevents your numbers from getting into spam databases. No credit card needed and no monthly subscription. You’re billed per new lead that is captured by our system. Easy to customize for corporate identity or change any messaging text to fit your brand. Changeable button animation and position are available as well. CRM, notification alerts, website analytics and more means you know how to better spend your marketing budget. There are customers waiting on your website, your BounceHelp Contact Button is the best new way to offer them that help. Phone Calls are way faster than email and more efficient than a LiveChat.

About

I'm OnCall is a cost-effective, secure online help desk software that allows organizations to offer remote support over the Internet to their customers. You can provide world-class Live-Chat support to your customers within minutes. I'm OnCall gives you private URLs for embedding into your website. Simply implement a Live-Chat button with the given URL on your website, your customers can then request to chat with an agent easily. Each agent can have up to 10 simultaneous chat sessions to deal with volumes at peak times. I'm OnCall lets you set up a temporary connection to your customer's computer without any pre-installed software. You can quickly and efficiently resolve your customers' technical and IT support issues by remotely controlling their computers. Plus, your agents can log in from anywhere in the world to support your customers, saving you time and travelling cost.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a callback widget solution designed for their website

Audience

Organizations seeking a solution to offer remote support over the Internet to their customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bouncehelp
United States
bouncehelp.com

Company Information

01 Communique
www.01com.com/imoncall-remote-help-desk/

Alternatives

Alternatives

LiveChat

LiveChat

LiveChat Software
EmailListVerify

EmailListVerify

Email List Verify
KnowledgeBase

KnowledgeBase

LiveChat Software

Categories

Categories

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

No info available.

Integrations

No info available.
Claim Bouncehelp and update features and information
Claim Bouncehelp and update features and information
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Claim Im OnCall and update features and information