+
+

Related Products

  • kama.ai
    9 Ratings
    Visit Website
  • Birdeye
    5,192 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • Pipedrive
    10,536 Ratings
    Visit Website
  • GetResponse
    1,798 Ratings
    Visit Website
  • AddSearch
    140 Ratings
    Visit Website
  • 6Storage
    130 Ratings
    Visit Website
  • LM-Kit.NET
    29 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website
  • ClickUp
    18,385 Ratings
    Visit Website

About

Build an AI chatbot and get 5x ROI while automating customer support by 80% in 2 months. Build intelligent virtual assistants for your websites, facebook pages, and messaging apps. Attract your customers by automating your chat and providing real time assistant. Chatbot helps you to engage your customers with your brands, Build relationships with customers through interactive and tailored content. Help your customers to generate qualified leads by asking contextual questions. You can reach faster to your prospects with messanger chatbot 10x more effectively. At Botsify on one time you can create multiple type of chatbots and use them in different tasks, which is totally great for handling multiple tasks at once. Sell products, nurture leads, capture contact info, and build relationships Botsify chatbot can handle all type of customer support dedicatedly. By automating your conversation with multiple features, makes virtual interaction to your customers more natural.

About

Chatboq is an AI-powered live chat and automation platform that helps businesses connect, engage, and convert customers in real time. From SaaS and eCommerce to real estate and customer support, Chatboq enables every business to deliver smarter conversations using live agents, AI chatbots, and CRM-integrated automation. With tools for engagement analytics, customer insights, and AI automation, Chatboq makes it easy to personalize every chat, improve response times, and drive meaningful customer experiences.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want a powerful platform to build chatbots

Audience

Businesses of all sizes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.7 / 5
ease 3.7 / 5
features 3.3 / 5
design 3.3 / 5
support 3.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • I find nothing appealing about Botsify There's nothing I find particularly helpful. Not recommended to anyone.
  • Botsify provides ready-to-deploy bots that can be customized without any coding. It can be implemented on websites and social platforms like WhatsApp and telegram. It responds quickly to programmed commands. Contact forms can also be added to the chat page.
  • Fully-managed platform. Easy to build chatbots on different channels such as Facebook Messenger, WhatsApp, SMS, Website, Slack. Maximum functionality. Maximum features. Maximum integrations. Multilingual chatbots. Best API that is easy to understand. An omnichannel platform where you can find chatbot & live chat solutions easily.

Cons

  • I regret to share that my recent experience with Botsify has been significantly below par, far from the standards of professionalism and efficiency one would expect from an established chatbot platform. From the outset, the user interface felt counterintuitive and complicated, a stark contrast to the ease and simplicity advertised. The learning curve was steep, and navigating through the features was more challenging than it should have been, contributing to a frustrating and inefficient experience. Moreover, the quality of customer service was quite underwhelming. Whenever I encountered issues or had questions, getting the support I needed was an uphill battle. Response times were far too slow, and when I did receive replies, they often lacked the necessary detail to resolve the issues at hand. Instead of feeling supported, I was left with the impression that their support team was unprofessional and insufficiently trained. As for the bot's performance itself, it seemed inconsistent and unreliable. It often misinterpreted user queries, which led to irrelevant responses and an overall subpar user experience. Despite numerous attempts at fine-tuning and adjusting parameters, the bot's performance remained erratic. In an era where customer service is paramount and artificial intelligence is at the forefront of technology, it's critical that businesses deliver efficient and reliable services. I had high hopes for Botsify, but unfortunately, the platform didn't live up to expectations.
  • Needs more programming, a few times the bot can't reply to basic questions.
  • No direct integration of chatbot on Facebook ads.

Pros & Cons from Real Users

Pros

  • It really help to integrate multiple system in a single in box like facebook, instagram, whatapp. It also has a feature to create ticket, where if a user has a issue which can't be solved immediately . A ticket is created, which help to track the user issue
  • Chatboq can be implemented on multi-channels like; Facebook messenger, Instagram and websites. Can generate tickets using its chatbot. The user interface is appealing and incredibly easy to use in my opinion.
  • In this application the AI agent is very nice and it helped me cut my sales team into half. The application also includes features like integration which helps me do all the texting in a single inbox which is very good for handling more clients
  • Our website traffic continued to grow and we therefore required an improved means of handling customer questions. Chatboq increased the scaling of our support process without recruiting new employees.
  • Since we integrated Chatboq on our web site, we have observed that, visitors tend to ask questions before coming up with a decision. Chatbot makes it more interactive as compared to the traditional contact forms. According to many customers, they like to receive faster responses rather than wait until emails are answered.

Cons

  • The AI feature some time provide repetitive answer which feel more robotic or inhuman
  • According to me i have never faced any major issues while using the chatboq tool
  • The UI/UX could be more better in terms of plugin integration while integrating a third part application .
  • Filtering conversations is good, although more filtering options should be added to allow the teams to deal with high number of chats in a given time.
  • Tutorials that are step-by-step would help the teams that are new to live chat platforms to onboard easier.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Botsify
Founded: 2016
Pakistan
botsify.com

Company Information

Chatboq
Founded: 2022
Singapore
chatboq.com

Alternatives

Ochatbot

Ochatbot

Ometrics

Alternatives

Ochatbot

Ochatbot

Ometrics
FAQ Bot

FAQ Bot

Theta

Categories

Chatbot Supported
Conversational AI Supported
Live Chat Supported

Categories

Chatbot Supported
Live Chat Supported

Integrations

Facebook Messenger Supported
Slack Supported
WhatsApp Supported
Zapier Supported
Dashbot Supported
Discord Not Supported
Facebook Supported
Google Forms Not Supported
Google Sheets Supported
Instagram Not Supported
LINE Not Supported
Make Supported
Morphic Supported
Pipedrive Not Supported
Stackreaction Supported
Telegram Not Supported
WordPress Supported

Integrations

Facebook Messenger Supported
Slack Supported
WhatsApp Supported
Zapier Supported
Dashbot Not Supported
Discord Supported
Facebook Not Supported
Google Forms Supported
Google Sheets Not Supported
Instagram Supported
LINE Supported
Make Not Supported
Morphic Not Supported
Pipedrive Supported
Stackreaction Not Supported
Telegram Supported
WordPress Not Supported
Claim Botsify and update features and information
Claim Botsify and update features and information
Claim Chatboq and update features and information
Claim Chatboq and update features and information