ThreadboxBrowns Distribution Services
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Related Products
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About
The Leading Conversational AI Platform for Enterprise Automation. Botpress is a flexible, fully on-premise conversational platform for enterprises to automate conversations & workflows. Our NLU technology significantly outperforms the competitors and leads to much higher levels of customer satisfaction. Built-in collaboration with large enterprises. Whether you are a Bank or the National Defence, we got you covered. Botpress has been battle-tested by thousands of developers. You can trust it's been proven to be flexible, secure and highly scalable. With Botpress, you won’t need to hire PhD’s for your conversational projects. Our job is to keep track of the latest state-of-the-art research papers in the various fields of NLP, NLU & NDU and to deliver that in a product that non-technical people can use seamlessly. It just works.
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About
Threadbox is a hosted customer-support platform combining AI agents with a shared help desk. Teams can train an agent on website pages, uploaded documents and Q&A content, then add it to a website or supported messaging and email channels. The agent answers from this knowledge, can call configured APIs or webhooks for tasks such as order lookups and bookings, and can hand conversations to staff when human help is needed. The Threads inbox provides ticket assignment, routing, response targets, rules and team collaboration. Its Help Hub offers customer self-service guides and request tracking, while AI-assisted reply drafting and analytics support staff workflows. Threadbox is designed for small and midsize businesses, including SaaS, e-commerce and service teams managing customer questions. The cloud service offers free and paid plans.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies that deploy many automations across their business
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Audience
Small and mid-sized businesses, SaaS and e-commerce teams that want AI-powered customer support with human handoff.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
£19/month
A free plan includes 30 message credits. Essential costs £19/month or £190/year plus VAT when billed annually. Annual billing includes two months free. Prices are in GBP and exclude VAT.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBotpress
Founded: 2018
Canada
botpress.com
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Company InformationBrowns Distribution Services
Founded: 1965
United Kingdom
threadbox.ai
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Alternatives |
Alternatives |
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Categories |
Categories |
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Artificial Intelligence Features
Chatbot
Supported
For eCommerce
Not Supported
For Healthcare
Supported
For Sales
Not Supported
Image Recognition
Supported
Machine Learning
Supported
Multi-Language
Supported
Natural Language Processing
Supported
Predictive Analytics
Not Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Supported
Virtual Personal Assistant (VPA)
Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Not Supported
Reusable Components
Supported
Sentiment Analysis
Not Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Supported
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Integrations
EcholoN
Supported
Ejentum
Supported
Elestio
Supported
FirstHelm
Supported
HubSpot CRM
Not Supported
Jira
Not Supported
Microsoft Teams
Not Supported
Salesforce
Not Supported
Shopify
Not Supported
Slack
Not Supported
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Integrations
EcholoN
Not Supported
Ejentum
Not Supported
Elestio
Not Supported
FirstHelm
Not Supported
HubSpot CRM
Supported
Jira
Supported
Microsoft Teams
Supported
Salesforce
Supported
Shopify
Supported
Slack
Supported
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