Zoom Virtual Agent

Zoom Virtual Agent

Zoom Communications
+
+

Related Products

  • Pylon
    111 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • LM-Kit.NET
    29 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website
  • Google AI Studio
    30 Ratings
    Visit Website
  • StackAI
    54 Ratings
    Visit Website
  • SurveySparrow
    3,065 Ratings
    Visit Website
  • ClickUp
    18,373 Ratings
    Visit Website
  • AddSearch
    140 Ratings
    Visit Website
  • Docket
    59 Ratings
    Visit Website

About

Deliver great customer service with our live chat tools for multiple agents. Build and integrate with our chat, CRM and social media tools using our APIs. Run the model that best fits your needs, 100% bots, 100% live-chat or a hybrid solution to maximize results. We develop our own AI engine with Natural Language Processing (NLP). We use it to better understand user intentions in common business contexts. Our engine works with text and voice messaging and can be complemented with third-party AI tools. Our AI uses cognitive models, machine learning and natural language processing. The platform is robust and allows for customization of your bot behaviors. Use the Botmaker API to integrate your platforms of choice for one or several functions like CRM, live chat, reporting, specific AI processing, pipeline management and more. We can help you build and integrate for custom projects.

About

Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for customers. Zoom Virtual Agent works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for organizations. Zoom Virtual Agent integrates seamlessly with various CRM, chat, and contact center platforms. It shines as part of Zoom Contact Center, our video-optimized CCaaS platform that helps businesses deliver prompt, accurate, and highly personalized customer experiences. Self-Service Experience - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization Self-Service Platform - Branding - Automation - Artificial Intelligence - Integrations Responses - Customization - Control - Route To Human

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Sales agents and businesses looking for a live chat tool to optimize their customer service

Audience

Businesses interested in a powerful intelligent support AI chatbot

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$149 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Botmaker
Founded: 2016
Argentina
botmaker.com/en/services/

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/virtual-agent/

Alternatives

Alternatives

ChattiLive

ChattiLive

ConversionIQ.ai

Categories

Categories

Integrations

Alexa
Cal ID
Facebook
Facebook Messenger
Google Assistant
Google Workspace
Instagram
Mercado Libre
Salesforce
Skype
Slack
Telegram
WhatsApp
X (Twitter)
Zendesk
Zoho Connect
Zoom Workplace

Integrations

Alexa
Cal ID
Facebook
Facebook Messenger
Google Assistant
Google Workspace
Instagram
Mercado Libre
Salesforce
Skype
Slack
Telegram
WhatsApp
X (Twitter)
Zendesk
Zoho Connect
Zoom Workplace
Claim Botmaker and update features and information
Claim Botmaker and update features and information
Claim Zoom Virtual Agent and update features and information
Claim Zoom Virtual Agent and update features and information