Related Products
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About
Deliver great customer service with our live chat tools for multiple agents. Build and integrate with our chat, CRM and social media tools using our APIs. Run the model that best fits your needs, 100% bots, 100% live-chat or a hybrid solution to maximize results. We develop our own AI engine with Natural Language Processing (NLP). We use it to better understand user intentions in common business contexts. Our engine works with text and voice messaging and can be complemented with third-party AI tools. Our AI uses cognitive models, machine learning and natural language processing. The platform is robust and allows for customization of your bot behaviors. Use the Botmaker API to integrate your platforms of choice for one or several functions like CRM, live chat, reporting, specific AI processing, pipeline management and more. We can help you build and integrate for custom projects.
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About
Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging services
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Sales agents and businesses looking for a live chat tool to optimize their customer service
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Audience
Companies searching for a Conversational Messaging, Conversational AI, Customer Support and CPaaS solutions
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$149 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$0.01
Usage based pricing
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationBotmaker
Founded: 2016
Argentina
botmaker.com/en/services/
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Company InformationGupshup
Founded: 2004
United States
www.gupshup.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Not Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Not Supported
Conversational Marketing Features
Appointment Scheduling
Supported
Audience Segmentation
Not Supported
Chatbot
Supported
Email Automation
Not Supported
Group Messaging
Not Supported
Human Handover
Supported
Lead Distribution
Not Supported
Lead Qualification
Supported
Mobile Messaging
Supported
Multi-Channel Communication
Supported
Product Recommendations
Not Supported
Video Chat
Not Supported
WhatsApp Marketing Features
Alerts
Supported
API
Supported
Autoresponder
Supported
Bulk Messaging
Not Supported
Campaign Management
Supported
Contact Management
Supported
Multi-Language Support
Supported
Reporting / Analytics
Supported
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Integrations
Salesforce
Supported
BoldDesk
Not Supported
BytePhase
Not Supported
Facebook
Supported
Facebook Messenger
Supported
Fyno
Not Supported
Google Assistant
Supported
Google Workspace
Supported
Mercado Libre
Supported
PubNub
Not Supported
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Integrations
Salesforce
Supported
BoldDesk
Supported
BytePhase
Supported
Facebook
Not Supported
Facebook Messenger
Not Supported
Fyno
Supported
Google Assistant
Not Supported
Google Workspace
Not Supported
Mercado Libre
Not Supported
PubNub
Supported
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