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About

Booker is the leading management software for beauty businesses. With Booker, salon and spas and other types of beauty businesses can simplify and streamline booking, payment, customer management, and marketing so they can better take care of their customers. The platform also features point-of-sale, membership and loyalty programs, and is accessible from anytime, anywhere.

About

When I Work is an easy way for businesses to schedule, track time and attendance, and communicate with their hourly employees, as well as empower them to schedule, swap, and drop shifts themselves (with manager approval). Automate schedule making and easily distribute the schedule and time clock to every employee's pocket with free iOS and Android apps. Keep track of time off, employee availability, and manage shift swaps all in one place. Integrate with your payroll provider to streamline the process and avoid human error. Try When I Work out now with our 14 day free trial. Need help? Our team is there to support you in getting your account and schedule set up free of charge.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Spa and salons, enterprises, franchises, and hospitality businesses

Audience

Anyone who manages hourly employees, from small businesses to large enterprise operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$85.00/month
Basic - $85 per month
Standard - $135 per month
Plus - custom
Free Version
Free Trial

Pricing

$3.00/month/user
Single location plan starts at $3 per user/month.
Multi location plan starts at $5 per user/month.
Free Version
Free Trial

Reviews/Ratings

Overall 2.5 / 5
ease 3.0 / 5
features 2.5 / 5
design 3.5 / 5
support 3.5 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.7 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Allows clients to schedule online. Good level of information that allows you to build relationship with client.
  • Good software if you need very very basic set up for a Medispa or spa business. The built in messaging feature is confusing too.

Cons

  • Unstable, crashes, deletes client info, deletes financial transactions, the limited reports are not accurate.
  • The messaging and email feature is very limited to use.

Pros & Cons from Real Users

Pros

  • Ability to copy previous week shifts for smooth/fast scheduling, documenting employee pay, seeing everyone's schedule for the week in one place.
  • Easy of scheduling and assigning jobs tracking my payroll hours and cost. Seeing which employees are logged on to work
  • The user-friendly interface makes scheduling simple for both managers and employees, and we can make changes quickly and accurately. Customer support is excellent, always responsive and helpful when we need assistance.
  • Easy scheduling, monthly timesheets — makes payroll that much easier! We've tried many different scheduling platforms and this is the one we're sticking with!
  • I love the easy layout of the software and how it is easy to transition from one thing to the next. The app makes it easy to follow up as well.

Cons

  • Not being able to delete employees and freeing up usage.
  • Punching in and out in phone sometimes eve. In the set area employees have trouble logging in and out.
  • I wish we could copy schedules individually, rather than in bulk.
  • Not as many functions to accommodate non-traditional work schedules.
  • I would love to copy a shift from one day and paste to another.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Booker
Founded: 2007
United States
www.booker.com

Company Information

When I Work
Founded: 2010
United States
www.wheniwork.com

Alternatives

Alternatives

Paired Plus

Paired Plus

Prosolutions Software
Kiute Pro

Kiute Pro

Kiute

Categories

Categories

Employee Scheduling Features

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Massage Therapy Features

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Spa Features

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Business Management Features

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Medical Spa Features

Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Salon Features

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Employee Scheduling Features

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Massage Therapy Features

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Spa Features

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Attendance Tracking Features

Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
FMLA Tracking
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking

Bakery Features

Accounting Management
Customer Management
Inventory Management
Labor Cost Calculator
Nutrition & Ingredient Labels
Nutrition Analysis
Production Management
Recipe / Formula Costing
Recipe / Formula Management
Sales History
Sales Management

Brewery Features

Billing & Invoicing
Cask Management
Demand Planning
Distribution Management
Inventory Management
Order Management
Production Tracking
Quality Control
Recipe Management

Catering Features

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Employee Monitoring Features

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Food Service Management Features

Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Inventory Management
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Purchasing
Recipe Management
Schools
Tray Tracking

Medical Scheduling Features

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Nonprofit Features

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Time Clock Features

Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

Facebook
Google Calendar
5X
ADP Learning Management
ADP Mobile Solutions
ADP Onboarding
ADP StandOut
BambooHR
Birdeye
Gusto
Hudini
Marketing 360
Pandium
Referrizer
Square Appointments
Square for Retail
StaffingNation
Starboard Suite
True Lark
Wisely by ADP

Integrations

Facebook
Google Calendar
5X
ADP Learning Management
ADP Mobile Solutions
ADP Onboarding
ADP StandOut
BambooHR
Birdeye
Gusto
Hudini
Marketing 360
Pandium
Referrizer
Square Appointments
Square for Retail
StaffingNation
Starboard Suite
True Lark
Wisely by ADP
Claim Booker and update features and information
Claim Booker and update features and information
Claim When I Work and update features and information
Claim When I Work and update features and information