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About

Booker is the leading management software for beauty businesses. With Booker, salon and spas and other types of beauty businesses can simplify and streamline booking, payment, customer management, and marketing so they can better take care of their customers. The platform also features point-of-sale, membership and loyalty programs, and is accessible from anytime, anywhere.

About

Appointment scheduling, point-of-sale, staff management, marketing automation, and a whole lot more. HelmBot makes it easy for business owners to stay on top of all the complicated parts of their business in one place. HelmBot is designed to save you time and bring in extra appointments, every single day.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Spa and salons, enterprises, franchises, and hospitality businesses

Audience

Brick and mortar, service-based businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$85.00/month
Basic - $85 per month
Standard - $135 per month
Plus - custom
Free Version Not Supported
Free Trial Supported

Pricing

$95 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 2.5 / 5
ease 3.0 / 5
features 2.5 / 5
design 3.5 / 5
support 3.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Allows clients to schedule online. Good level of information that allows you to build relationship with client.
  • Good software if you need very very basic set up for a Medispa or spa business. The built in messaging feature is confusing too.

Cons

  • Unstable, crashes, deletes client info, deletes financial transactions, the limited reports are not accurate.
  • The messaging and email feature is very limited to use.

Pros & Cons from Real Users

Pros

  • This is pretty much an all-rounder software and did all my work, from scheduling appointments to setting up an online store, recording testing levels, internal staff scheduling. The best part of the software is the customer support a big thumbs up for them, they hear all your queries and solve them as quickly as possible.
  • It has everything needed to run my float center. It was easy to learn. And when I needed help, help was readily available.
  • Wide variety of utilities and features at a single place with such ease of use is something any user would prefer. Customer management has never been easier.
  • Super intuitive, extremely useful, multifunctional, fun and easy learning curve software that suits almost everyone of our needs. Fairly priced and great customer service to boot!
  • Robust marketing automation and project management features. Easy to manage customer and staff information and services. Informative reports to analyze performance.

Cons

  • The limitation it had is that it doesn't have an application, this would have been amazing for the customers to manage all the work easily.
  • A single email address can be used for only one account. Therefore, if a husband and wife desire separate accounts but use the same email address, their accounts must be merged.
  • The hefty monthly payment might make you reluctant but its worth going for it.
  • It's hard to find any cons. Mass update functionality might be a nice bonus.
  • Overall it's an outstanding platform.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Booker
Founded: 2007
United States
www.booker.com

Company Information

HelmBot
Founded: 2013
United States
helmbot.com

Alternatives

Alternatives

Paired Plus

Paired Plus

Prosolutions Software
WellnessLiving

WellnessLiving

WellnessLiving Systems
Kiute Pro

Kiute Pro

Kiute
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Massage Therapy Supported
Medical Spa Supported
Point of Sale Supported
Salon Supported
Scheduling Supported
Spa Supported

Categories

Dance Studio Supported
Massage Therapy Supported
Order Management Supported
Payment Processing Supported
Point of Sale Supported
Project Management Supported
Scheduling Supported
Task Management Supported
Team Communication Supported
Waitlist Supported
Waiver Supported
Yoga Studio Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Business Management Features

Billing & Invoicing Not Supported
CRM Supported
Employee Management Supported
Financial Management Not Supported
Inventory Management Supported
Marketing Management Supported
Order Management Not Supported
Point of Sale (POS) Supported
Project Management Not Supported
Purchasing Supported
Scheduling Not Supported
Time & Expense Tracking Supported
Training Management Not Supported
Vendor Management Not Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Not Supported
Client Management Supported
Email Marketing Supported
Employee Management Supported
Gift Card Management Supported
Multi-Location Supported
Point of Sale (POS) Supported
Practice Management Not Supported
SOAP Notes Not Supported

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Not Supported
Room Booking Management Supported

Employee Scheduling Features

Appointment Management Supported
Automated Scheduling Supported
Calendar Management Supported
Employee Database Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Not Supported

Medical Spa Features

Appointment Management Supported
Before & After Pictures Supported
Client Management Supported
Gift Card Management Supported
HIPAA Compliant Not Supported
Inventory Management Supported
Package Creation Supported

Salon Features

Appointment Management Supported
Booth Rental Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Multi-Location Supported
Payroll Management Supported
Point of Sale (POS) Supported
Recurring Appointments Supported

Spa Features

Appointment Management Supported
Client Management Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Membership Management Supported
Online Booking Supported
Payroll & Commission Supported
Point of Sale (POS) Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Supported

Business Management Features

Billing & Invoicing Supported
CRM Supported
Employee Management Supported
Financial Management Supported
Inventory Management Supported
Marketing Management Supported
Order Management Supported
Point of Sale (POS) Supported
Project Management Supported
Purchasing Supported
Scheduling Supported
Time & Expense Tracking Supported
Training Management Supported
Vendor Management Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Supported
Client Management Supported
Email Marketing Supported
Employee Management Supported
Gift Card Management Supported
Multi-Location Supported
Point of Sale (POS) Supported
Practice Management Supported
SOAP Notes Not Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Not Supported
Room Booking Management Supported

Dance Studio Features

Attendance Management Supported
Billing & Invoicing Supported
Class Management Supported
Competition Management Not Supported
Instructor Management Supported
Inventory Management Supported
Online Payments Supported
Online Registration Supported
Point of Sale (POS) Supported
Recital Management Not Supported
Scheduling Supported
Student Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Not Supported
Manufacturing Inventory Management Not Supported
Mobile Access Supported
Multi-Channel Management Not Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Not Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Not Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Not Supported
Email Marketing Supported
Event Management Supported
Member Directory Not Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Not Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Not Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Supported
Recurring Billing Supported
Signature Capture Supported

Project Management Features

Agile Methodologies Not Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Not Supported
Customizable Templates Not Supported
Gantt Charts Not Supported
Idea Management Supported
Kanban Board Not Supported
Milestone Tracking Supported
Portfolio Management Not Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Not Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Not Supported
Gantt Charts Not Supported
Mobile Access Supported
Percent-Complete Tracking Supported
Progress Tracking Supported
Recurring Tasks Supported
Reporting/Analytics Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Supported
To-Do List View Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Not Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Not Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Supported
Video Conferencing Not Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Not Supported
Waitlist Status Tracking Supported

Waiver Features

Customizable Templates Supported
Data Export Supported
Online Signing Supported
QR Codes Not Supported
Searchable Database Supported
Status Tracking Supported
Waiver Kiosk Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Integrations

Facebook Supported
Google Analytics Supported
Birdeye Supported
Bowo Supported
Google Calendar Supported
Hudini Supported
Keap Supported
Mailchimp Not Supported
Marketing 360 Supported
Pandium Supported
Referrizer Supported
Teamstack Supported
True Lark Supported
Vish Supported
WaiverForever Supported
X (Twitter) Supported

Integrations

Facebook Supported
Google Analytics Supported
Birdeye Not Supported
Bowo Not Supported
Google Calendar Not Supported
Hudini Not Supported
Keap Not Supported
Mailchimp Supported
Marketing 360 Not Supported
Pandium Not Supported
Referrizer Not Supported
Teamstack Not Supported
True Lark Not Supported
Vish Not Supported
WaiverForever Not Supported
X (Twitter) Not Supported
Claim Booker and update features and information
Claim Booker and update features and information
Claim HelmBot and update features and information
Claim HelmBot and update features and information