Hatch Tickets

Hatch Tickets

Hatch Tickets LTD
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About

Booked it provide booking, loyalty and marketing software to a wide range of leisure and hospitality businesses across the world. We also provide a range of smart guest management hardware and payment systems. Booking solutions - integration with social media and google allows customers to book tickets wherever they find you. An enquiry dashboard helps you turn more inbounds into sales. Powerful widgets for your website and apps provide a smooth booking experience for your customers. Tickets - access our publisher network for listings across multiple websites. Offer group bookings, add-ons, table bookings and payment options. Marketing/CRM - use our marketing suite and inbuilt CRM to reach out to prospects and customers across all channels. Includes automated messaging for birthdays/abandoned carts etc. Loyalty - our hardware-free loyalty solution is proven to improve customer retention and spend.

About

Hatch Tickets is a UK booking and ticketing platform for leisure venues that sell timed sessions: soft play, trampoline parks, ice rinks, escape rooms, seasonal attractions and more. If people book a slot and places are limited, Hatch handles it. Each venue gets a branded booking page on its own subdomain. Payment goes straight into the venue's own Stripe account, so the venue is the merchant of record and Hatch never holds the money. Recurring sessions and one-off events, capacity limits with live availability, ticket types, add-ons, discount codes and off-peak pricing. QR tickets are scanned at the door on a phone or tablet, and a built-in till takes walk-ins on a card reader, so online and in-person reconcile. After the sale it builds the mailing list, asks visitors for a review and chases unfinished baskets. Multi-venue operators run several sites under one login, each with its own branding and Stripe account. No monthly fee. Just 3% at the point of sale.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Business of all sizes, that take bookings or sell tickets

Audience

UK leisure venues that sell timed sessions with limited capacity: soft play centres, trampoline parks, ice rinks, climbing centres, karting, mini-golf, escape rooms, seasonal and Christmas attractions, tastings and workshops. Typically independent, owner-operated single sites, plus small multi-site groups. The buyer is usually the owner or general manager rather than an IT team, so it has to work without a web developer or an in-house system. It suits any venue selling entry by time slot rather than open-ended admission, and anyone taking bookings online and walk-ins at the door who wants both in one place. It also fits seasonal operators, such as Christmas ice rinks, that trade for a few weeks a year

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

We charge a small fee per transaction, which you can absorb or pass on to your customers as a booking fee.
Free Version
Free Trial

Pricing

No monthly fee, 3% per booking
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I honestly cannot recommend any positives about this system as it is built upon sand. They have constant bugs and the code is old.

Cons

  • They don't test their development work which lost me sales for over a month. They take days to reply to emails. They are very shady adding fees that you are un aware of. They promise development work then it never happens and they blank your emails when you request an update on the development work.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Booked it
Founded: 2016
United Kingdom
booked.it/

Company Information

Hatch Tickets LTD
Founded: 2026
United Kingdom
hatchtickets.co.uk

Alternatives

Alternatives

CXONCLOUD

CXONCLOUD

UNLOC Ltd.
ProVenue

ProVenue

Tickets.com
Roeville t4

Roeville t4

Roeville Computer Systems

Categories

Categories

Event Booking Features

Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management

Ticketing Features

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Integrations

Mailchimp
Stripe
Callbell
Facebook
Fidel
Firebase
Google
Google Analytics
Google Drive
HubSoft
Instagram
OneSignal
SendGrid
Spreedly
Tour Operator IBE
WhatsApp

Integrations

Mailchimp
Stripe
Callbell
Facebook
Fidel
Firebase
Google
Google Analytics
Google Drive
HubSoft
Instagram
OneSignal
SendGrid
Spreedly
Tour Operator IBE
WhatsApp
Claim Booked it and update features and information
Claim Booked it and update features and information
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Claim Hatch Tickets and update features and information