Bonterra EveryAction vs. ZepCall Comparison


Bonterra EveryAction Bonterra	ZepCall Shivtel Communications	+	+
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NewOrg provides new service delivery options and reduces your costs by managing all your stakeholder relationships in one solution, including Client data and encounters with HIPAA secured Video Conferencing and internal messaging, Donor/Development management, Volunteers, customized event calendars, online registration/scheduling, payment processing, e-signatures, e-mail, SMS, robust custom reporting and more. 121 Ratings Visit Website InfoFlo Case Management software made simple so you can focus on your non profit. 360 degree views of your cases all from a single dashboard. Get rid of those excel documents and start accessing your data from any anywhere on any device. With InfoFlo you will get a fully customized system to fit your needs all at an affordable price. 196 Ratings Visit Website CallHub CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts. 426 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. 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About Bonterra EveryAction is an AI-powered nonprofit CRM that combines fundraising, marketing automation, advocacy, reporting, and supporter engagement in one platform. The platform gives nonprofits a unified contact record with a 360-degree view of donor and advocate history across email, mobile, giving, and engagement. Bonterra EveryAction helps teams reach supporters through coordinated email, text, and social campaigns while personalizing outreach across the donor journey. Built-in Bonterra Que acts as an AI strategic consultant that provides campaign recommendations, donor segmentation, email creation, form creation, fundraising analysis, stewardship support, and data management guidance. EveryAction also supports digital advocacy through petitions, forms, click-to-call campaigns, and tools for mobilizing supporters.	About ZepCall is a click-to-call solution, that helps to convert visitors into sales with an Instant One-to-One Phone Call, a call button enabled on the websites and mobile apps for instant call connections. With an added advantage of a Virtual Number. It's a plug-and-play solution, no developer is required. Let me explain to you, how it works. A visitor enters a phone number and gets the number verified via OTP. An instant call is generated between a business representative and the visitor. Now the question is how to use ZepCall for your Business. Once you log in to ZepCall, a Dashboard will appear. This Dashboard will help you to get a quick overview of the Leads and Lead’s Performance on a daily and monthly basis. You can Create Campaign for Click-to-Call and OR Virtual Numbers according to your requirement. To Create a Click-to-Call Campaign, you need to fill out a form. Enter Campaign Name, Choose the color for the Icon, Choose CLI, you can input the ‘Thank you text’ .
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Nonprofits, fundraising teams, advocacy organizations, donor management teams, marketing teams, development directors, campaign managers, federated organizations, chapter-based nonprofits, social impact organizations, and teams that need nonprofit CRM, fundraising software, marketing automation, donor segmentation, donation forms, advocacy campaigns, supporter communications, AI guidance, reporting, and unified contact records	Audience Travel Agencies, Small business, Real Estate, etc.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing ₹6000 Quarterly, half-yearly and annual plans Free Version Free Trial
Reviews/Ratings Overall 4.0 / 5 ease 4.3 / 5 features 4.7 / 5 design 4.3 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros The integration & automation capabilities for tasks like email marketing & donor management seems very useful for optimizing support management. The ability to track relationships & interactions across channels is very powerful. EveryAction offers robust constituent management features, allowing non profits to efficiently organize & track information, interaction & contribution. IT has proven to be a great tool to gain valuable insights into our sales analytics. The platform goes beyond basic data, offering customized insights to support informed decision making. Cons Plenty of users in our organization have faced a steep learning curve while using it at the initial stage. Simplifying the user interface could get rid of this problem making the integration time much lower as compared to current time. Like many CRM systems, there might be a learning curve for users new to EveryAction, particularly when exploring advanced features & customization options. While being a very comprehensive tool, We have faced multiple integration challenges with some specific third party tools which potentially impacts our workflow.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Bonterra Founded: 2021 United States www.bonterratech.com/product/everyaction	Company Information Shivtel Communications Founded: 2018 India zepcall.com
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CharityEngine	NextGenSwitch Infosoftbd Solutions
BetterWorld	Calilio
Bonterra Network for Good Bonterra	Kaleyra
Bonterra GiveGab Bonterra View All	Novocall View All
Categories Donation Management Fundraising Nonprofit	Categories Telephony
Show More Features Donation Management Features Campaign Management Donation Tracking Donor Database Event Management Gift Management Grant Management In-Kind Donations Matching Donations Mobile Donations Online Donations Pledge Management Receipts / Statements Recurring Donations Volunteer Management Fundraising Features Alumni Management Auction Management Campaign Management Contribution Tracking CRM Donor Management Event Management Gift Matching Management Grant Management Membership Management Mobile Giving Payment Processing Pledge Management Prospect Management Raffles / Lotteries Recurring Giving Volunteer Management Nonprofit Features Accounting Committee Management Donor Management Dues Management Event Management Fundraising Management Member Database Membership Management Social Media Management Volunteer Management	Show More Features Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP
Integrations 360MatchPro Bonterra Deed Bonterra GiveGab Bonterra Network for Good Facebook New/Mode Salesforce TntWare DonorHub Zoho CRM View All 9 Integrations	Integrations 360MatchPro Bonterra Deed Bonterra GiveGab Bonterra Network for Good Facebook New/Mode Salesforce TntWare DonorHub Zoho CRM View All 2 Integrations
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