Blueport

Blueport

Blueport Commerce
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About

Get seamless integration, native big ticket features, powerful merchant tooling and a flexible, scalable Cloud-native architecture. Enable unified shopping experiences with the systems you already have. Launch better ecommerce experiences faster with native big ticket features. Streamline operations with a complete suite of purpose-built merchant tools. Go headless and use our omnichannel features with your own site or DXP. The Blueport Platform is built for complex paths to purchase, enabling unified, compelling experiences as shoppers move between online and your stores. Geolocation drives online experiences that match shoppers’ local stores. Synchronization with your store systems ensures unified end to end experiences. Patented tools make your salespeople part of the selling process. Mobile-first design bridges the web-store divide.

About

Remark brings the in-store experience online by training AI-personas through real expert conversations to guide, personalize, and optimize each shopper’s journey in real time. Visitors initiate chats with context-aware assistants that execute requests, like swapping sizes, updating addresses, or suggesting complementary products, directly on the site, eliminating friction and support tickets. Behind the scenes, every interaction feeds a growing knowledge hub that powers personalized on-site rewrites of titles, descriptions, and specs based on conversion history, search keywords, UTM tags, browsing behavior, and geolocation. Dynamic blog posts surface expert insights as publish-ready content, while built-in integrations connect to orders, inventory, CRM, and other systems for instant actions. Enterprise-level guardrails let you configure data-retention, redaction, and encryption policies, enforce granular role-based access, and maintain immutable audit logs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses seeking a cloud platform to build a better online shopping experience

Audience

Online retail teams needing a tool to deliver expert-level shopping guidance, automate real-time personalization, and drive higher conversions with fewer returns

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$2,700 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • There are a couple of third party apps used with the system like Salsify are good but because Blueport keeps full control (Admin), you can only use what is given to you.

Cons

  • Cost model requires paying Blueport a percentage of revenue, No CMS, Changing the homepage requires a person and content with HTML/CSS and Bootstrap experience, Blueport keeps all control limiting making any changes without their approval and support, Cobbled together 3rd party applications, Understaffed development and support,

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Blueport Commerce
Founded: 2009
United States
www.blueport.com

Company Information

Remark
United States
www.withremark.com

Alternatives

Alternatives

Ochatbot

Ochatbot

Ometrics
ETP Unify

ETP Unify

ETP Group

Categories

eCommerce Supported
Furniture Store Supported

Categories

Integrations

BigCommerce Not Supported
Intercom Not Supported
Klaviyo Not Supported
Loop Returns Not Supported
Magento Not Supported
NetSuite Not Supported
Salesforce Agentforce Commerce Not Supported
Segment Not Supported
Shopify Not Supported
Stripe Not Supported
WooCommerce Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

BigCommerce Supported
Intercom Supported
Klaviyo Supported
Loop Returns Supported
Magento Supported
NetSuite Supported
Salesforce Agentforce Commerce Supported
Segment Supported
Shopify Supported
Stripe Supported
WooCommerce Supported
Zapier Supported
Zendesk Supported
Claim Blueport and update features and information
Claim Blueport and update features and information
Claim Remark and update features and information
Claim Remark and update features and information