Bluehubcloud PBX

Bluehubcloud PBX

Bluehub Unified Communications
RingCentral RingEX

RingCentral RingEX

RingCentral
+
+

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About

Bluehubcloud PBX is an Australian-hosted cloud phone system for businesses. Your team makes and takes calls on desk phones and the Communicator apps for Windows, macOS, Linux, web, iPhone, Android and Microsoft Teams. Tightly integrated with it are AI Call Assistants that answer the calls your team can't take, Business Insights call analytics, business SMS, contact centre options and managed automations. Features include auto-attendants, ring groups and queues, call recording, voicemail to email, local and 1300/1800 numbers, and SIP Protect security. We set up your system, port your existing numbers and support you from our Australian team. Service providers can also white-label the platform under their own brand.

About

RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Australian small, medium and enterprise businesses, and service providers wanting a white-label platform

Audience

RingCentral RingEX supports organizations of any size, from companies with 2 workers to 1000+ employees.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$30 AUD/extension/month ex GST
Free Version Not Supported
Free Trial Not Supported

Pricing

$19.99/month/user
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.4 / 5
features 4.7 / 5
design 4.7 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • The platform is very easy to use and devices which you can add makes it very great tool if you on a mobile office or you often not at the desk. Also, for a stationary office work the platform can replace a normal desk phone
  • This software is great for allowing us to communicate internally at no cost. It also has the plus of being the only free solution I’ve found with dial in numbers.
  • Ability to give out RingCentral numbers on cell phones, so users do not need to use their personal number to make contact. Easy design and interface when setting up users and managing teams. Support is very quick to respond.
  • Works great for a small to midsized company and is a valuable asset which will enable them to better handle their call volumes.
  • Has all the features needed with desktop, mobile, and browser capabilities. With click to call from your mobile or browser is a sweet add-on. able to set up simple IVRs for your business needs as well.

Cons

  • Using it almost every day, platform itself works perfectly, hence its relies on your connection.
  • The only con is feature limitations, which is to be expected.
  • Service is dependent on the internet, so when traveling down the highway, sometimes a call will drop if you have bad cell reception.
  • End user training is the biggest hurdle I am facing as some are up in age and set in their ways.
  • The only con for the system would be when adding new users and setting up extensions could be confusing at first but after you create a few you will get the hang of it.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Bluehub Unified Communications
Founded: 2021
Australia
bluehubcloud.com.au

Company Information

RingCentral
Founded: 2003
United States
www.ringcentral.com

Alternatives

Alternatives

Jet Call Tracker

Jet Call Tracker

Jet Interactive
Ring4

Ring4

yourVirtualSIM

Categories

Cloud PBX Supported

Categories

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Supported
Video Call Recording Supported

SIP Trunk Features

Automatic Fail-over Routing Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Supported
e911 Supported
International Numbers Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Web Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Integrations

Active Directory Not Supported
Bliro Not Supported
Campaign Monitor Not Supported
Cognito Forms Not Supported
Dropbox Not Supported
Freshdesk Not Supported
Google Workspace Not Supported
Halo Service Desk Not Supported
HaloITSM Not Supported
ITBoost Not Supported
IndusTrack Not Supported
Pipedream Not Supported
REIPro Not Supported
Resemble AI Not Supported
Retently Not Supported
RingSense Not Supported
ServiceNow Not Supported
Slack Not Supported
Smokeball Not Supported
Trelica Not Supported

Integrations

Active Directory Supported
Bliro Supported
Campaign Monitor Supported
Cognito Forms Supported
Dropbox Supported
Freshdesk Supported
Google Workspace Supported
Halo Service Desk Supported
HaloITSM Supported
ITBoost Supported
IndusTrack Supported
Pipedream Supported
REIPro Supported
Resemble AI Supported
Retently Supported
RingSense Supported
ServiceNow Supported
Slack Supported
Smokeball Supported
Trelica Supported
Claim Bluehubcloud PBX and update features and information
Claim Bluehubcloud PBX and update features and information
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