BlueVenn

BlueVenn

Upland Software
fcase

fcase

fraud.com
+
+

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About

Customer Data Platform and Omnichannel Marketing Hub. Unify every customer interaction, from all devices and channels, and deliver personalized, omnichannel experiences that increase customer engagement and lifetime value. BlueVenn is a unified customer data management, compliance and customer journey orchestration platform, with analytics and machine learning, to drive highly targeted personalized engagements. Our unique drag & drop customer analytics, segmentation and predictive tools put customer insights at your fingertips, whilst the omnichannel customer journey builder personalizes every online or offline customer touch-point.

About

Too often, financial institutions face the challenge of siloed anti-fraud systems and operations with little-to-no cross-functional or departmental communication. For fraud prevention to be effective in delivering the perfect balance between fraud prevention and customer experience, the enterprise must be connected and working in harmony via one final orchestration layer that connects and manages your point systems, such as anti-fraud. fcase is the method of connecting fraud tools and related systems via one single, closing the gaps between anti-fraud, cyber, customer services and beyond. The combined central fraud layer streamlines fraud operations, powers fraud automation, manages the customer journey and improves fraud prevention effectiveness. fcase includes: - Journey-time orchestration - OmniChannel Case Management - Threat-centric cases - Centralised reporting To learn more or would like to see how we benefit fraud operations, please reach out at fraud.com

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Marketers that want to build omnichannel marketing campaigns using a powerful customer data platform

Audience

Banking, insurance, and financial services seeking a solution to manage fraud operations (i.e. Collective Response)

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$2,333 per month
Billed Annually. Based on the size of your database.
Free Version Not Supported
Free Trial Not Supported

Pricing

Annual Subscription Fee
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Upland Software
Founded: 2010
United States
www.bluevenn.com

Company Information

fraud.com
Founded: 2022
United Kingdom
www.fraud.com/products/fcase-fraud-orchestration

Alternatives

Alternatives

InAct

InAct

Asseco Group
FOCAL

FOCAL

Mozn
Frogo

Frogo

Frogo.ai

Categories

Categories

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Not Supported
Data Matching Supported
GDPR Compliance Not Supported
Personalization Supported
Predictive Modeling Not Supported

Fraud Detection Features

Access Security Management Supported
Check Fraud Monitoring Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Not Supported
For Insurance Industry Supported
Internal Fraud Monitoring Supported
Investigator Notes Supported
Pattern Recognition Supported
Transaction Approval Supported

Integrations

Acoustic Campaign Supported
Adestra Supported
Amazon S3 Supported
Facebook Supported
Google Cloud BigQuery Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Instiller Supported
Kustomer Supported
Microsoft Dynamics 365 Supported
NetSuite Supported
Salesforce Agentforce Marketing Supported
SendGrid Supported
Shopify Supported
Textlocal Supported
Upland Rant & Rave Supported
Webex Campaign Supported
X (Twitter) Supported
display block Supported

Integrations

Acoustic Campaign Not Supported
Adestra Not Supported
Amazon S3 Not Supported
Facebook Not Supported
Google Cloud BigQuery Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
HubSpot Marketing Hub Not Supported
Instiller Not Supported
Kustomer Not Supported
Microsoft Dynamics 365 Not Supported
NetSuite Not Supported
Salesforce Agentforce Marketing Not Supported
SendGrid Not Supported
Shopify Not Supported
Textlocal Not Supported
Upland Rant & Rave Not Supported
Webex Campaign Not Supported
X (Twitter) Not Supported
display block Not Supported
Claim BlueVenn and update features and information
Claim BlueVenn and update features and information
Claim fcase and update features and information
Claim fcase and update features and information