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About

Find everything immediately. Update knowledge faster: BlueSpice is the enterprise distribution of the famous Wikipedia software MediaWiki. Working with BlueSpice is as simple and uncomplicated as you would expect from wikis and meet the most demanding requirements. Add user-friendly extensions to MediaWiki and make your administrators’ lives easier. An appealing design is included! BlueSpice free is the gratis version for an entry-level solution for businesses. It provides a functional added value for wiki admins and users. BlueSpice pro is a business-critical solution with comprehensive functionalities, a growing number of available extensions and long-term support, updates and patches are also included. Our company was founded to make the technology and concepts of Wikipedia usable for companies. Since 2007 we have been developing the knowledge management platform BlueSpice based on the open source software MediaWiki.

About

​MindTouch is an enterprise-grade, AI-powered knowledge management platform designed to enhance customer self-service, agent assistance, and overall customer experience. It enables organizations to create, manage, and deliver consistent, personalized content across various touchpoints, including websites, support portals, and CRM systems. Key features include intelligent search capabilities, content personalization, access controls, and integration with tools like Salesforce and ServiceNow. The platform supports multilingual content and offers analytics to optimize knowledge base effectiveness. By providing a centralized repository for information, MindTouch helps reduce support costs, improve customer satisfaction, and increase operational efficiency. ​

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations interested in an enterprise version of MediaWiki

Audience

Enterprises and customer service organizations seeking to improve self-service capabilities and streamline knowledge management across multiple channels

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$215 per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BlueSpice
Founded: 2007
Germany
bluespice.com

Company Information

MindTouch
Founded: 2005
United States
www.mindtouch.com

Alternatives

Alternatives

VisualEditor

VisualEditor

Editing team
Archbee

Archbee

AiurLabs
RightAnswers

RightAnswers

Upland Software

Categories

Corporate Wiki Supported

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Not Supported
Self Service Portal Not Supported

Integrations

Five9 Not Supported
Indent Not Supported
MediaWiki Supported
SAP CRM Not Supported
SAP Knowledge Central Not Supported
SAP Service Cloud Not Supported
SAP SuccessFactors Not Supported
Salesforce Agentforce Service Not Supported
Salesforce Experience Cloud Not Supported
SearchUnify Not Supported
ServiceNow Not Supported
Zendesk Not Supported
Zoho Directory Not Supported

Integrations

Five9 Supported
Indent Supported
MediaWiki Not Supported
SAP CRM Supported
SAP Knowledge Central Supported
SAP Service Cloud Supported
SAP SuccessFactors Supported
Salesforce Agentforce Service Supported
Salesforce Experience Cloud Supported
SearchUnify Supported
ServiceNow Supported
Zendesk Supported
Zoho Directory Supported
Claim BlueSpice and update features and information
Claim BlueSpice and update features and information
Claim MindTouch and update features and information
Claim MindTouch and update features and information