Related Products
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About
Find everything immediately. Update knowledge faster: BlueSpice is the enterprise distribution of the famous Wikipedia software MediaWiki. Working with BlueSpice is as simple and uncomplicated as you would expect from wikis and meet the most demanding requirements. Add user-friendly extensions to MediaWiki and make your administrators’ lives easier. An appealing design is included! BlueSpice free is the gratis version for an entry-level solution for businesses. It provides a functional added value for wiki admins and users. BlueSpice pro is a business-critical solution with comprehensive functionalities, a growing number of available extensions and long-term support, updates and patches are also included. Our company was founded to make the technology and concepts of Wikipedia usable for companies. Since 2007 we have been developing the knowledge management platform BlueSpice based on the open source software MediaWiki.
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About
MindTouch is an enterprise-grade, AI-powered knowledge management platform designed to enhance customer self-service, agent assistance, and overall customer experience. It enables organizations to create, manage, and deliver consistent, personalized content across various touchpoints, including websites, support portals, and CRM systems. Key features include intelligent search capabilities, content personalization, access controls, and integration with tools like Salesforce and ServiceNow. The platform supports multilingual content and offers analytics to optimize knowledge base effectiveness. By providing a centralized repository for information, MindTouch helps reduce support costs, improve customer satisfaction, and increase operational efficiency.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations interested in an enterprise version of MediaWiki
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Audience
Enterprises and customer service organizations seeking to improve self-service capabilities and streamline knowledge management across multiple channels
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$215 per month
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationBlueSpice
Founded: 2007
Germany
bluespice.com
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Company InformationMindTouch
Founded: 2005
United States
www.mindtouch.com
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Not Supported
Discussion Boards
Supported
Full Text Search
Supported
Knowledge Base Management
Not Supported
Self Service Portal
Not Supported
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Integrations
Five9
Not Supported
Indent
Not Supported
MediaWiki
Supported
SAP CRM
Not Supported
SAP Knowledge Central
Not Supported
SAP Service Cloud
Not Supported
SAP SuccessFactors
Not Supported
Salesforce Agentforce Service
Not Supported
Salesforce Experience Cloud
Not Supported
SearchUnify
Not Supported
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Integrations
Five9
Supported
Indent
Supported
MediaWiki
Not Supported
SAP CRM
Supported
SAP Knowledge Central
Supported
SAP Service Cloud
Supported
SAP SuccessFactors
Supported
Salesforce Agentforce Service
Supported
Salesforce Experience Cloud
Supported
SearchUnify
Supported
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