Simple ChatSA Inc.
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Related Products
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About
Blockify is a comprehensive security solution designed to protect Shopify stores from bots, fraudulent activity, and unauthorized access. The app blocks unwanted traffic based on IP, location, VPN/TOR detection, ISP, user agent, referral URLs, specific pages, and product rules. Merchants can redirect suspicious visitors, whitelist trusted sources, and create custom access-control rules with ease. Blockify also includes advanced fraud-order filters that flag, auto-cancel, and restock high-risk or medium-risk orders, helping prevent chargebacks and revenue loss. Built with Shopify Functions, Blockify runs natively and efficiently without slowing down storefront performance. With automated protection, real-time control, and 24/7 live chat support, Blockify ensures a secure shopping environment and allows merchants to focus on growth instead of manual security management.
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About
Simple Chat is an AI helpdesk for Shopify stores. The AI chatbot answers live chat and email using store products, orders, policies, FAQs, custom metafields, and merchant instructions. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues until they are solved.
Staff see each conversation in one inbox inside the Shopify admin, and can take over at any time. Slack alerts tell the team about escalations. The app also sends back-in-stock alerts, manages product subscriptions, and drafts Shopify Payments chargeback responses. An optional ShipHero connection adds warehouse and fulfillment context.
Pricing is per AI resolution, with no monthly fee and no per-seat fee: $0.29 per AI-resolved conversation on the Standard plan and $0.89 on Premium, billed by Shopify. Conversations that staff handle cost nothing.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Shopify merchants of all sizes needing protection from bots, fraud, high-risk orders, and unauthorized access.
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Audience
Shopify merchants that want AI customer service for live chat and email without a per-seat helpdesk subscription
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$0
Free Version
Supported
Free Trial
Supported
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Pricing
$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBlockify
Founded: 2017
Vietnam
blockifyapp.com
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Company InformationSA Inc.
Founded: 2017
Canada
simple-chat.com
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Categories |
Categories |
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Integrations
Shopify
Supported
ShipHero
Not Supported
Shopify Flow
Not Supported
Slack
Not Supported
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Integrations
Shopify
Supported
ShipHero
Supported
Shopify Flow
Supported
Slack
Supported
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