Dialaxy

Dialaxy

Dialaxy Inc.
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About

Bitvoiper offers a cutting-edge online phone service that leverages Cloud VoIP technology to facilitate seamless communication. Users can make and receive calls directly from their browsers, making it an ideal solution for remote work and businesses seeking flexible communication options. The platform's unique username system acts as a proxy, allowing users to set up call forwarding to their phone numbers, ensuring they never miss important calls. Additionally, Bitvoiper supports Virtual numbers, providing users with the capability to forward calls to traditional phone lines. This flexibility is complemented by robust Call Center features, enabling businesses to manage their phone communications from anywhere in the world efficiently.The service is tailored for freelancers, customer communication, and community engagement, offering a versatile solution for various professional needs.

About

Dialaxy is a cloud telephony and business communication platform that helps startups and growing teams connect with customers anywhere in the world. With instant local support numbers in the USA and Canada, Dialaxy lets businesses launch a call center in under 2 minutes and manage calls, messages, voicemail, and agent groups from any device. Built for sales teams, support teams, and remote businesses, Dialaxy includes unlimited calls and messages within the USA and Canada, call recording, advanced analytics and reports, integrations, and more. Its easy-to-use interface and reliable backend infrastructure make Dialaxy a scalable VoIP and virtual phone system for modern businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Browser-based calling with Username Proxy system and Comprehensive Call Center Features

Audience

Companies of all sizes and contact centers

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$12.99
Free Version Supported
Free Trial Not Supported

Pricing

$10 per month
1 free USA or Canada number
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.3 / 5
ease 4.5 / 5
features 4.2 / 5
design 3.9 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • I handle visa drafting and skill assessment reviews, so the technical calls need to be right. The unlimited cloud call recording lets our senior consultants audit consultations and confirm the correct ANZSCO code advice was given, which protects us in client disputes.
  • Our work can involve enquiries from people living in different countries, so international calling is an important consideration. Dialaxy gives us a business communication option for reaching people across regions, and having calling and messaging features in one platform is convenient for handling different types of enquiries.
  • The ability to handle concurrent calls and use call queues is valuable when several enquiries arrive close together. Instead of treating every call as an isolated task, Dialaxy offers options for managing how calls are held and directed. That makes it worth considering for a team with fluctuating call volumes.
  • Our remote staff can take care of business calls, client SMS/MMS, voicemails, and team chat all in the same place instead of jumping between different apps.
  • I like being able to set business hours and decide what happens to call outside those hours. It helps establish a clearer boundary between working time and time when the office is unavailable. The option to use a voicemail greeting or forward calls gives us some control over how callers are handled after hours.

Cons

  • Calling international applicants outside the flat-rate bundles draws down the prepaid wallet credit, so someone has to watch the balance to avoid a call getting cut off.
  • I'd like clearer usage summaries to help us understand international calling activity and plan communication costs more easily.
  • Configuring the right call-handling rules takes some planning. A clearer overview of queue settings and their effects would make adjustments easier for new administrators.
  • Sometimes when you clear a voicemail, tag a lead, or answer a call, the status doesn’t update right away in every open browser tab.
  • I'd welcome a simpler way to review special schedules, such as temporary changes to normal availability. It would make occasional schedule adjustments more convenient.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Bitvoiper
Founded: 2026
United Kingdom
bitvoiper.com

Company Information

Dialaxy Inc.
Founded: 2023
United States
dialaxy.com

Alternatives

Alternatives

Callmama

Callmama

Callmama Limited

Categories

Categories

Call Center Features

Blended Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Not Supported

Integrations

HubSpot CRM Not Supported
Zoho CRM Not Supported

Integrations

HubSpot CRM Supported
Zoho CRM Supported
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