BitMeeting

BitMeeting

ClioEdu
Video Call Center

Video Call Center

Compunetix
+
+

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About

BitMeeting® is an innovative platform for managing online virtual meetings and events featuring advanced administration, reporting and interactive collaborative tools. The system uses the latest WebRTC and Cloud technologies, thus requiring no software or hardware installation other than a simple browser and a broadband connection. Access is simple and immediate: just click on the "Login" link received from the BitMeeting platform. The technological integration between BitMeeting® and the CLIOedu MediaBook allows the live sessions to be accompanied by a series of training modules in on-demand e-learning mode, through a two-way flow (teacher - learners) with video, audio, file sharing and text chat , without place or time constraints.

About

Compunetix's Video Call Center (VCC) is a web-based solution built with dynamic WebRTC technologies, enabling one-click video connections without any downloads. Users can connect video calls from any device, with support for PSTN audio to WebRTC integration. VCC offers call center functionalities such as intelligent call routing, multiple queues, call transfer, and call escalation. Security is a priority, with support for encrypted video connections and HIPAA compliance for telehealth applications. The platform is available for cloud-based or dedicated deployment. VCC's easy-to-use video interfaces streamline communication and simplify the experience for all users. Additional features include real-time video call transfer, automated queuing, real-time dashboards, reporting, multi-party call capabilities, multi-tenant support, call monitoring, and advanced collaboration functionalities like application sharing, file transfer, and chat.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Video Conferencing solution for businesses

Audience

Teams and businesses interested in a solution to communicate with clients through voice, data, or video

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ClioEdu
Italy
www.bitmeeting.it/

Company Information

Compunetix
Founded: 1968
United States
www.compunetix.com/unified-collaboration/video-conferencing/video-call-center/

Alternatives

Alternatives

Vidaoo

Vidaoo

Xenialab - INGO
MegaMeeting

MegaMeeting

Internet MegaMeeting
CloudMeet

CloudMeet

Crest Infosolutions Pte Ltd
Aiko Meet

Aiko Meet

Aiko AI

Categories

Video Conferencing Supported
Web Conferencing Supported

Categories

Call Center Supported
Video Conferencing Supported
Web Conferencing Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Not Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Not Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Integrations

WebRTC Not Supported

Integrations

WebRTC Supported
Claim BitMeeting and update features and information
Claim BitMeeting and update features and information
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Claim Video Call Center and update features and information