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About

The industry’s most comprehensive bill presentment, payments, and customer engagement platform. Simplify the payment process for both your customers and your office. Accept credit/debit and bank account payments 24/7/365 from any device, phone, smart phone, tablet, or computer. Bill2Pay has been providing custom lockbox solutions for over 25 years. We invest in the latest, state-of-the-art equipment, allowing us to achieve maximum efficiencies without sacrificing quality or timely processing. In addition, our fully-digital systems allow us to customize our process according to each of our client’s unique needs. Annual independent SSAE-Type 16 process control audit has been exception-free since inception. All exceptions are reviewed twice by two different employees. Strict validation controls identify anomalies for a secondary review prior to processing.

About

Plaid is a global fintech infrastructure platform that enables businesses and consumers to securely connect to financial data and services. Through APIs that connect to more than 12,000 financial institutions across 20+ countries, Plaid operates the world’s largest open banking data network. By removing the complexity of direct bank integrations, Plaid enables developers, financial institutions, and enterprises to build secure, user-friendly, and conversion-optimized financial products. Plaid powers payments, lending, identity verification, fraud prevention, and personal finance applications. Today, more than 100 million people worldwide, including half of U.S. adults, have relied on Plaid through their connections to over 7,000 apps and services.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Financial institutions requiring a bill presentation and payment processing platform for their financial reporting operations

Audience

Plaid works with over 12,000 companies, from cutting-edge startups to fintechs like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to empower people with more choice and control over how they manage their money.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Test for free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.4 / 5
ease 4.5 / 5
features 4.0 / 5
design 3.7 / 5
support 3.7 / 5

Pros & Cons from Real Users

Pros

  • Good at what it does, fairly easy to set up and offers a lot of flexible customization features for bringing people into your financial apps.
  • I have dabbled in the business side of plaid but as a customer it was easy to use. This review is more for businesses to hear what a customer thinks. I like how this works with cards. It's nice to be able to trust where you are putting your card info.
  • PLAID is quick and easy to use when connecting your bank accounts. Support response time is quick and efficient, something solutions are not found immediately though.
  • Plaid was able to integrate banks that were not currently available. The time frame was six months but the integration process happened in three months. That was great as we can offer our services to more customers. Plaid has the vast majority of major banks, not so much smaller banks and credit unions.
  • I'm a huge fan of how easy Plaid's API makes it to enable connecting different payment sources from different banks. The user logs in with the same online banking credentials they normally do, and the data stays where it's supposed to.

Cons

  • Not a lot to hate about Plaid, I think the pricing can start to creep up if you have lots of users connecting their banks.
  • Nothing major. Have had issues with Discover not being accepted randomly until try 3.
  • The back-end for companies could use some work it is very confusing. Submitting tickets are confusing and difficult. It is near impossible to get a ticket entered without having to deep dive into the transactions and finding request codes.
  • There is no search option on their website to see if the bank institution is available through plaid. This would make it easier to let customers know right away instead of creating a fake application and searching on a live application.
  • Nothing, really. From a user experience perspective Plaid's doesn't leave much to be desired.

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Bill2Pay
United States
www.bill2pay.com

Company Information

Plaid
Founded: 2013
United States
plaid.com

Alternatives

Alternatives

Helium Loans SaaS

Helium Loans SaaS

Helium Loans
Alviere Hive

Alviere Hive

Alviere
Finicity

Finicity

Mastercard
Novopay

Novopay

Novopay Solutions
EnNovate

EnNovate

Enqura

Categories

Mobile Banking Supported
Online Banking Supported
Payment Processing Supported
Utility Billing Supported

Categories

Authentication Supported
Bank Verification Supported

Plaid offers a modular suite of account linking, risk, and money movement products to make bank payments more successful and scalable than ever. Plaid offers the full suite of Auth products—instant Auth with 95% coverage of U.S. bank accounts and database Auth for broader reach—along with Identity to verify account ownership. Signal, our payment risk platform, provides the choice of real-time balance checks or machine learning transaction risk scores, all delivered through a hosted rules engine with a no-code UI so risk insights can be acted on immediately. Transfer is Plaid’s multi-rail payment solution, supporting ACH, RTP, FedNow, and Request for Payment, with Signal embedded for built-in risk decisioning. This unified suite makes it easier to connect accounts, manage risk, and move money with confidence.

Banking Supported
Crypto APIs Supported
Embedded Finance Supported
Financial Services Supported
Fraud Detection Supported

Plaid offers comprehensive tools to confirm identities and reduce fraud. Plaid Identity Verification (IDV) lets clients authenticate their customers through document checks, liveness detection, and data source verification. Monitor lets clients detect whether their customers are on government watchlists through sanction, PEP, and watchlist screening for anti-money laundering compliance. Plaid Protect is an AI-powered fraud intelligence platform that helps detect and stop fraud across the entire user journey—from the first interaction to the point of a transaction. Built on top of Plaid's network of a billion device connections across over 7,000 apps, Protect helps businesses prevent the toughest fraud including ATOs, first party fraud and synthetic identities.

Plaid offers comprehensive tools to confirm identities and reduce fraud. Plaid Identity Verification (IDV) lets clients authenticate their customers through document checks, liveness detection, and data source verification. Monitor lets clients detect whether their customers are on government watchlists through sanction, PEP, and watchlist screening for anti-money laundering compliance. Plaid Protect is an AI-powered fraud intelligence platform that helps detect and stop fraud across the entire user journey—from the first interaction to the point of a transaction. Built on top of Plaid's network of a billion device connections across over 7,000 apps, Protect helps businesses prevent the toughest fraud including ATOs, first party fraud and synthetic identities.

Loan Servicing Supported

Plaid Consumer Report helps lenders harness FCRA-compliant cash flow data, offering income insights, asset verification, and real-time account activity to power more confident decisions. By leveraging Plaid’s unique network insights, lenders gain a holistic view of borrower financial stability which can be used throughout the entire lending lifecycle. With a market-ready risk score - Plaid LendScore - financial institutions can underwrite more accurately, approve more qualified borrowers, and reduce losses with smarter, data-driven assessments.

Mobile Banking Supported
Online Banking Supported
Open Banking Supported
Open Finance Supported
Unified APIs Supported

Online Banking Features

Brokerage Not Supported
Cash Management Supported
Chat / Messaging Not Supported
Credit Card Management Not Supported
Electronic Statements Not Supported
Fraud Detection Supported
Loan Management Supported
Marketing Automation Not Supported
Retail Banking Supported
Single Sign On Supported
Transaction Monitoring Supported

Banking Features

ATM Management Not Supported
Compliance Tracking Not Supported
Corporate Banking Not Supported
Credit Card Management Supported
Credit Union Not Supported
Investment Banking Supported
Multi-Branch Supported
Online Banking Supported
Private Banking Not Supported
Retail Banking Not Supported
Risk Management Supported
Securities Management Not Supported
Transaction Monitoring Supported

Financial Services Features

Analytics Supported
Branch Optimization Supported
Channel Management Supported
Compliance Management Supported
Customer Engagement Supported
Performance Management Not Supported
Risk Management Supported

Integrations

Adaptive Not Supported
Alder Not Supported
Aleph Not Supported
Alinea Not Supported
Apron Not Supported
Blackthorn Payments Not Supported
Dynamo Software Not Supported
Everest Not Supported
ExpensePoint Not Supported
Highnote Not Supported
Infinant Interlace Platform Not Supported
LendingFront Not Supported
Lithic Not Supported
Modern.ai Not Supported
Moov Not Supported
OpenTransact Not Supported
PROCAS Not Supported
Papertools Not Supported
Rentec Direct Not Supported
i2c Not Supported

Integrations

Adaptive Supported
Alder Supported
Aleph Supported
Alinea Supported
Apron Supported
Blackthorn Payments Supported
Dynamo Software Supported
Everest Supported
ExpensePoint Supported
Highnote Supported
Infinant Interlace Platform Supported
LendingFront Supported
Lithic Supported
Modern.ai Supported
Moov Supported
OpenTransact Supported
PROCAS Supported
Papertools Supported
Rentec Direct Supported
i2c Supported
Claim Bill2Pay and update features and information
Claim Bill2Pay and update features and information
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Claim Plaid and update features and information