BigTime

BigTime

BigTime Software
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About

BigTime is a top-rated online time and billing software for professional service firms. With BigTime, firms can take advantage of time and expense tracking tools, WIP management, billing and invoicing, task and workflow management tools, and more, in a single platform. Cloud-based with an intuitive interface, BigTime bundles industry best practices and operational know-how in a user-friendly application that runs on all desktop and mobile devices. From project creation to client payments, BigTime streamlines firm operations with intuitive budgeting, project management, and invoicing solutions that can be configured to automate even the most complex scenarios. BigTime also integrates with leading productivity apps such as QuickBooks, Lacerte, Slack, Salesforce, and Zapier.

About

Productive is the all-in-one professional services automation platform built for agencies, consultancies, and service businesses. Manage projects, resources, and finances in one place — with real-time visibility and advanced AI and agentic features. Let the integrated AI Assistant and autonomous Agents handle busywork across sales, projects, time tracking, and resourcing. Track profitability and manage budgets for fixed price and hourly projects and manage billing for recurring or one-time projects. Ask AI for any insight you need across your business data, and it will interpret it and build a custom report. Connect Productive to MCP-supported services with Connectors, like Hubspot, WordPress, or GitHub, to let AI read data and act on it in one tool.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Professional services firms, including Accounting, Architecture, Engineering, Consulting, Design, IT, Legal, Marketing, and many more.

Audience

Marketing agencies, digital agencies, software development shops, design studios and consultancies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10.00/month/user
Free Version Supported
Free Trial Supported

Pricing

$10 per month/user
Essential: $10/month/user
Professional: $25/month/user
Ultimate: Book a demo
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.7 / 5
design 4.5 / 5
support 4.6 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Well Big Time definately stands out as a leading Professional Services Automation (PSA) software, offering critical advantages for businesses: >Effortless Time and Expense Management >Resource Optimization >Seamless Accounting Integration In addition to these advantages, BigTime's user-friendly design and intuitive timers set it apart from competitors. For businesses valuing comprehensive reporting, BigTime offers a rich source of data to identify growth opportunities and drive success.
  • BigTime offers a comprehensive and user-friendly platform for time tracking and project management.
  • One thing I like about BigTime is the ease of utilization. I was able to navigate the entire interface on my first day. After a few weeks - I could tutor the rest of my colleagues and other workmates at our organization.
  • BigTime has proven to be an invaluable asset to our organization. The software's time and billing features are top-notch, delivering a streamlined and intuitive user experience. The ability to effortlessly track project progress and manage our team's hours has resulted in a significant increase in our overall productivity. The expense tracking feature is also a standout, as it offers a robust platform for submitting and approving expenses.
  • - BigTime excels in providing extensive time tracking capabilities, allowing users to accurately record and monitor their time spent on tasks. - Customizable reporting and analytics - Integration and Compatibility. BigTime integrates well with various popular business tools and platforms. - Scalability and flexibility. It can adapt to changing business requirements.

Cons

  • Well Overall BigTime a healthy platform but sometimes when I Try to make some changes to our invoice format is sometimes tricky, but the support we receive from the staff has always been great and made things work the way we would like them to. And also I frequently faced trouble adding new jobs into Big Time from Quickbooks and it does require manual adjustments every time.
  • The pricing structure can be a bit steep for small businesses or freelancers.
  • The only issue I've had as a BigTime user and my organization's Chief Financial Officer is the pricing that they offer. For most organizations, it can be pricey - and they do not offer a free trial.
  • There's a bit of a learning curve when first getting started with BigTime, but the company offers plenty of resources to get you up to speed. The reporting capabilities could be a bit more customizable, but this is a minor concern when compared to the wealth of benefits the software provides.
  • Some users may find the process of configuring these customizations to be complex or time-consuming. Simplifying the customization process and providing more intuitive tools for users to personalize their experience would enhance the software's flexibility.

Pros & Cons from Real Users

Pros

  • Although at first I did not think this system would be suitable for our business (HR & Business Consulting), after a thorough initial consultation with their business development manager Marko, he helped us to understand how it could (and has!) save us hours in time and productivity. The ability for us to track time, allocate tasks and communicate efficiently on projects with both our internal employees and external consultants has saved significant amounts of co-ordination time and got rid of manual spreadsheets. We love the reporting function that is easy to use and lets you set it up exactly as you want rather than always have to "just make do" with standard reports. Our time spent on billing each month has also significantly reduced with easy integration with Quickbooks. My questions are always answered quickly and efficiently by the customer support team and they always find a way to achieve what you are asking for. Would highly recommend this product.
  • It has everything our company needs for project and team management. It is a very easy and intuitive tool to use and saves us a lot of time. In addition, the customer service team is fast, efficient and friendly. If you need any adaptations that can be made, they will do it.
  • A comprehensive tool that suits to track time, schedule plans, manage people in organization and keep all the financial data in one place. In our organization, it's been one of the most important tools that are adjustable for different needs e.g. C-level managers, other employees, contractors, and specialists from different departments.

Cons

  • We have struggled to find any to date. Any suggestions that we have that would make this product better are already on their "future development list".
  • Undiscovered for now! For the time being, we have not found any major shortcomings.
  • Currently, I haven't found any cons. Even if there are no features, the Productive crew helps to create customized solutions.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BigTime Software
Founded: 2002
United States
www.bigtime.net

Company Information

Productive
Founded: 2014
Croatia
www.productive.io/

Alternatives

Alternatives

Float

Float

Float.com

Categories

AI PSA Supported
Architecture Supported
Gantt Chart Supported
Job Costing Supported
Project Accounting Supported
Project Planning Supported
Time and Expense Supported
Time Tracking Supported

Categories

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Supported
CRM Not Supported
Document Management Supported
Portfolio Management Supported
Project Management Supported
Proposal Generation Supported
Quote Management Supported
Resource Management Supported
Time & Expense Tracking Supported

Project Planning Features

Agile Methodologies Not Supported
Budget Management Supported
Collaboration Tools Not Supported
Due Date Tracking Supported
Gantt Charts Supported
Kanban Board Supported
Prioritization Supported
Progress Tracking Supported
Resource Management Supported
Task Management Supported
Template Management Not Supported
Traditional Methodologies Not Supported

Time Tracking Features

Automatic Time Capture Not Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Supported
Employee Database Supported
Expense Tracking Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Time and Expense Features

Activity Tracking Supported
Billable Hours Tracking Supported
Billing Rate Management Supported
Expense Tracking Supported
Invoice Processing Supported
Multiple Billing Rates Supported
Project Tracking Supported
Reimbursement Management Supported
Time Tracking by Client Supported
Time Tracking by Project Supported

Architecture Features

2D Drawing Not Supported
3D Modeling Not Supported
Bills of material Supported
BIM Modeling Not Supported
Building Information Modeling Supported
Client Management Supported
Contact Management Supported
Contract Management Not Supported
Document Management Supported
Drafting Not Supported
Manufacturing Design Data Not Supported
Presentation Tools Supported
Project Management Supported
Proposal Management Supported
Quotes/Proposals Supported
Visualization / Presentation Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Not Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Gantt Chart Features

Alerts/Notifications Supported
Capacity Monitoring Supported
Color Coding Supported
Dependency Tracking Supported
Drag & Drop Supported
Milestone Tracking Supported
Progress Tracking Supported
Task Management Supported
Templates Supported

IT Project Management Features

Bug Tracking Not Supported
Issue Management Not Supported
Milestone Tracking Supported
Percent-Complete Tracking Supported
Portfolio Management Not Supported
Prioritization Supported
Product Roadmapping Not Supported
Requirements Management Supported
Resource Management Supported
Status Tracking Supported
Supports Agile Not Supported
Supports Scrum Not Supported
Task Management Supported
Testing / QA Management Not Supported
Time & Expense Tracking Supported

Job Costing Features

Bills of Material Not Supported
Budgeting & Forecasting Supported
Change Orders Not Supported
Cost-to-Completion Tracking Supported
Invoice Management Supported
Overrun Reporting Supported
Percent-Complete Tracking Supported
Production Cost Tracking Supported
Purchase Order Management Supported
Quotes / Estimates Supported
Time Tracking Supported
Work Order Management Not Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Supported
CRM Supported
Document Management Supported
Portfolio Management Supported
Project Management Supported
Proposal Generation Supported
Quote Management Supported
Resource Management Supported
Time & Expense Tracking Supported

Project Planning Features

Agile Methodologies Supported
Budget Management Supported
Collaboration Tools Supported
Due Date Tracking Supported
Gantt Charts Supported
Kanban Board Supported
Prioritization Supported
Progress Tracking Supported
Resource Management Supported
Task Management Supported
Template Management Supported
Traditional Methodologies Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Supported
Employee Database Supported
Expense Tracking Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Time and Expense Features

Activity Tracking Not Supported
Billable Hours Tracking Supported
Billing Rate Management Supported
Expense Tracking Supported
Invoice Processing Supported
Multiple Billing Rates Not Supported
Project Tracking Supported
Reimbursement Management Not Supported
Time Tracking by Client Supported
Time Tracking by Project Supported

Advertising Agency Features

Campaign Management Not Supported
Collaboration Supported
Document Management Not Supported
File Sharing Supported
Project Management Supported
Task Management Supported
Time Tracking Supported

Business Management Features

Billing & Invoicing Supported
CRM Supported
Employee Management Supported
Financial Management Supported
Inventory Management Not Supported
Marketing Management Supported
Order Management Not Supported
Point of Sale (POS) Not Supported
Project Management Supported
Purchasing Not Supported
Scheduling Supported
Time & Expense Tracking Supported
Training Management Not Supported
Vendor Management Not Supported

Project Management Features

Agile Methodologies Supported
Budget Management Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Not Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Project Portfolio Management Features

Budget Management Supported
Collaboration Supported
Dashboard Supported
Issue Management Not Supported
Milestone Tracking Supported
Portfolio Management Supported
Project Planning Supported
Requirements Management Not Supported
Resource Management Supported
Status Tracking Supported
Task Management Supported
Time & Expense Tracking Supported

Project Tracking Features

Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Gantt Charts Supported
Kanban Board Supported
Milestone Tracking Supported
Percent-Complete Tracking Supported
Prioritization Supported
Status Tracking Supported
Time & Expense Tracking Supported

Resource Management Features

Capacity Management Supported
Data Visualization Supported
Demand Forecasting Supported
Drag & Drop Supported
Employee Scheduling Supported
Filtered Search Supported
Resource Allocation Supported
Skills Tracking Supported
Utilization Management Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Supported
Gantt Charts Supported
Mobile Access Supported
Percent-Complete Tracking Supported
Progress Tracking Supported
Recurring Tasks Supported
Reporting/Analytics Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Supported
To-Do List View Supported

Integrations

Google Calendar Supported
Jira Supported
Microsoft Outlook Supported
QuickBooks Online Supported
Slack Supported
Zapier Supported
AlexisHR Not Supported
BambooHR Not Supported
Factorial Not Supported
Gmail Supported
Gusto Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Nostra Supported
QuickBooks Accountants Supported
Quickwork Not Supported
Sage Accounting Supported
Sage Intacct Supported
Verbial Not Supported
Workers by Delos Not Supported

Integrations

Google Calendar Supported
Jira Supported
Microsoft Outlook Supported
QuickBooks Online Supported
Slack Supported
Zapier Supported
AlexisHR Supported
BambooHR Supported
Factorial Supported
Gmail Not Supported
Gusto Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Nostra Not Supported
QuickBooks Accountants Not Supported
Quickwork Supported
Sage Accounting Not Supported
Sage Intacct Not Supported
Verbial Supported
Workers by Delos Supported
Claim BigTime and update features and information
Claim BigTime and update features and information
Claim Productive and update features and information
Claim Productive and update features and information