BigHand AlertManager vs. SnapComms Comparison


BigHand AlertManager BigHand	SnapComms SnapComms, an Everbridge company	+	+
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About BigHand AlertManager is a revolutionary product that disseminates notifications either via e-mail or through users’ desktop or web interface. Alerts can be derived from just about any system and include advanced formatting capabilities to make your alerts stand out and be easily read. The advanced data handling features can also be configured to collect information back from the end-users. With BigHand AlertManager, you can distribute notifications by email from just about any system or data set, including Aderant®, Elite Enterprise® and Elite 3E®.	About SnapComms is an Everbridge Company - The only end to end critical event management and employee communication solution in the world. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee. Dynamic, visual tools get 100% message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features ensure staff see your messages at the right time, every time. Discover our suite of communication channels: alerts, tickers, screensavers, surveys, quizzes, newsletter, lock screen, wallpapers, emergency notifications, and digital signage. Pricing starts from 100+ staff.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Organizations wanting an alert and notification tool that pulls from various systems to send configurable alerts	Audience Organizations interested in a multi-channel communications platform to reach and engage employees on desktop, mobile and digital signage
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.2 / 5 ease 5.0 / 5 features 4.2 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews
	Pros & Cons from Real Users Pros Ease of use. A good way to communicate with employees with the computer. The metrics inside the tool. The content folder makes it easy to use. Easy to send information, templates that help organize what you want to communicate. It speeds up the time used to send the interested parties. Our facility has undertaken a huge EHR Upgrade, which impacts every employee - this is a great way to reach everyone with updates. Our marketing department has started using the system to send out updates for upcoming events - my department uses the program to share updates and our nursing department uses it for Nursing Education. In a recent sudden downtime of systems-I used SnapComms to alert areas of downtime needs. Great pop-up and screensaver options with personalization to your company colors and logos. The special holiday popups are always a nice change of pace as well. Cons Ticker. Sometimes miss messages and don't pop back up again. It takes time to update on computers. Some functions can be improved to show more information, for example, polls. We have experienced no issues with using the product, it's very easy to train staff to update their sub-departments. Needs more holiday popups and maybe more ala cart options or the ability to build your own package.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information BigHand Founded: 1995 United Kingdom www.bighand.com/en-us/our-solutions/alertmanager/	Company Information SnapComms, an Everbridge company Founded: 2002 United States www.snapcomms.com
Alternatives BigHand Metadata Management BigHand	Alternatives DeskAlerts
BigHand PrebillManager BigHand	Netpresenter
DeskAlerts	Channels Telelogos
BigHand Business Intelligence BigHand	Chanty
QComm View All	Blink View All
Categories Internal Communications Legal	Categories Cloud Communication Platform Collaboration Communications Critical Event Management (CEM) Digital Signage Emergency Notification Employee Communication Tools Employee Engagement Frontline Worker Communication Internal Communications IT Alerting Team Chat Team Communication
	Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Show More Features Employee Communication Tools Features Activity / News Feed Audio / Video Conferencing Blogs Chat / Messaging Employee Directory Event Calendar File Sharing Knowledge Management Newsletter Management Surveys & Feedback
Integrations Aderant BigHand Business Intelligence Dash0 Elite 3E Uptrace View All 5 Integrations	Integrations Aderant BigHand Business Intelligence Dash0 Elite 3E Uptrace
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