BIGContacts

BIGContacts

ProProfs
+
+

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About

BIGContacts by ProProfs is an industry-leading CRM software that goes above and beyond to suffice your business needs. BIGContacts helps you capture more leads, convert more opportunities and retain more customers. It offers a wide range of features, such as contact management, email marketing, task management, calendar integration, and reporting. BIGContacts is a highly acclaimed tool in the marketplace due to its ease of use, robust functionality, and exceptional customer service. Its comprehensive features and affordable pricing make it a sought-after choice for businesses of all sizes. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!

About

Smarty is an all-in-one business growth platform that combines AI automation with essential tools to help entrepreneurs streamline operations and scale efficiently. It enables users to automate tasks such as lead follow-ups, client communication, and bookings through AI-powered voice and messaging systems. The platform centralizes multiple business functions, including content creation, CRM, scheduling, and marketing, into a single dashboard. Smarty reduces the need to manage multiple tools, saving time and improving productivity for small teams. It also provides built-in features like funnels, blogs, and SEO tools to attract and convert leads. Each user receives a dedicated account manager to assist with setup and ongoing optimization. The platform includes both AI-driven capabilities and core business tools for managing clients and operations. Overall, Smarty helps businesses work smarter by automating routine tasks and simplifying growth processes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Built exclusively for small businesses

Audience

Smarty is ideal for entrepreneurs, small business owners, and growing teams looking to automate operations and manage their entire business from one platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Forever free plan for startups with 100 contacts. Paid starts at $9.99/user/month with a 15-day free trial.
Free Version Supported
Free Trial Supported

Pricing

£349/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • BIGContacts has completely changed how I manage my contacts. Having all the details—names, emails, and past interactions—in one place makes it easy to stay organized and pick up conversations seamlessly, even after a long time. The custom fields feature is quite helpful for tracking specific information. The email marketing tools are also excellent. Automating campaigns saved me so much time, and the ability to personalize emails and segment contacts for targeted messages really boosted engagement.
  • BIGContacts CRM has taken our email marketing and workflow automation to new heights, making our business operations more streamlined and efficient. We can segment our contacts based on various criteria, ensuring that our messages reach the right audience at the right time. Additionally, we can assign follow-up tasks, send automated reminders, and triggering specific actions based on customer behavior.

Cons

  • It would be great if BIGContacts offered a downloadable or on-premise version for businesses that prefer offline access or have specific security needs. However, the cloud-based setup works well for flexibility and convenience, so it’s not a major drawback.
  • We would like to see more advanced search and filtering options in the upcoming versions of the application.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ProProfs
Founded: 2006
United States
www.bigcontacts.com

Company Information

Smarty Software
Founded: 2013
United Kingdom
smartysoftware.co.uk

Alternatives

Alternatives

Smarty

Smarty

Smarty.ai
ProProfs Polls

ProProfs Polls

ProProfs

Categories

Contact Management Supported
CRM Supported

Categories

Accounting Supported
Contact Management Supported
CRM Supported
Email Marketing Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Not Supported
Quotes / Proposals Not Supported
Segmentation Not Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Not Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Supported
Group Management Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Not Supported
Email Marketing Supported
Group Management Not Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Not Supported
Social Media Integration Not Supported

Accounting Features

Accounts Payable Supported
Accounts Receivable Supported
Bank Reconciliation Supported
Billing & Invoicing Supported
Cash Management Supported
CPA Firms Not Supported
Cryptocurrency Support Not Supported
Expense Tracking Supported
Fixed Asset Management Supported
Fund Accounting Not Supported
General Ledger Supported
Government Not Supported
Multi-Currency Supported
Nonprofits Supported
Payroll Management Not Supported
Project Accounting Not Supported
Purchase Orders Supported
Tax Management Supported

Email Marketing Features

A/B Testing Not Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Not Supported
Customer Surveys Supported
Drip Campaigns Not Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Integrations

Google Calendar Supported
LinkedIn Supported
ActiveCampaign Supported
AtClose Not Supported
Campaign Monitor Supported
Constant Contact Supported
Facebook Not Supported
FuelPHP Not Supported
Google Analytics Not Supported
Hotjar Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Data Hub Supported
HubSpot Marketing Hub Supported
Microsoft Outlook Supported
PayPal Not Supported
Skype Supported
WebMaxy Analyzer Not Supported
WebMaxy Survey Not Supported
Zendesk Supported

Integrations

Google Calendar Supported
LinkedIn Supported
ActiveCampaign Not Supported
AtClose Supported
Campaign Monitor Not Supported
Constant Contact Not Supported
Facebook Supported
FuelPHP Supported
Google Analytics Supported
Hotjar Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
HubSpot Data Hub Not Supported
HubSpot Marketing Hub Not Supported
Microsoft Outlook Not Supported
PayPal Supported
Skype Not Supported
WebMaxy Analyzer Supported
WebMaxy Survey Supported
Zendesk Not Supported
Claim BIGContacts and update features and information
Claim BIGContacts and update features and information
Claim Smarty Software and update features and information
Claim Smarty Software and update features and information