BIGContacts

BIGContacts

ProProfs
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About

BIGContacts by ProProfs is an industry-leading CRM software that goes above and beyond to suffice your business needs. BIGContacts helps you capture more leads, convert more opportunities and retain more customers. It offers a wide range of features, such as contact management, email marketing, task management, calendar integration, and reporting. BIGContacts is a highly acclaimed tool in the marketplace due to its ease of use, robust functionality, and exceptional customer service. Its comprehensive features and affordable pricing make it a sought-after choice for businesses of all sizes. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!

About

Smarter Contact is an AI-Powered Text and Voice Communication platform. It provides an all-in-one integrated platform to: - Engage contacts to consistently have more conversations; - Nurture contacts though the funnel; - Close deals by turning leads to revenue; - Measure results to scale what works or fix what doesn’t. Build relationships, engage leads, close deals, and achieve your earning potential up to 10x faster. Key factors that make Smarter Contact stand out include: - All-in-One Platform - Rapid 10DLC Approval - Industry-Leading Deliverability - AI-Powered - Automation and Scale, including automated campaigns and workflows - Built-on TCPA Compliance Safeguards - No Daily Limits/Restrictions - User-Friendly Interface and Automation - Mobile App Access

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Built exclusively for small businesses

Audience

Real estate professionals who want to build relationships, engage leads, close deals, and achieve your earning potential up to 10x faster.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Forever free plan for startups with 100 contacts. Paid starts at $9.99/user/month with a 15-day free trial.
Free Version
Free Trial

Pricing

$597 per quarter
Whether you’re just starting out or scaling fast, Smarter Contact offers pricing plans designed to grow with your business—without sacrificing performance or features. We provide both "Pay as you go" and Committed use" plans.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 4.2 / 5
ease 4.7 / 5
features 4.5 / 5
design 4.5 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • BIGContacts has completely changed how I manage my contacts. Having all the details—names, emails, and past interactions—in one place makes it easy to stay organized and pick up conversations seamlessly, even after a long time. The custom fields feature is quite helpful for tracking specific information. The email marketing tools are also excellent. Automating campaigns saved me so much time, and the ability to personalize emails and segment contacts for targeted messages really boosted engagement.
  • BIGContacts CRM has taken our email marketing and workflow automation to new heights, making our business operations more streamlined and efficient. We can segment our contacts based on various criteria, ensuring that our messages reach the right audience at the right time. Additionally, we can assign follow-up tasks, send automated reminders, and triggering specific actions based on customer behavior.

Cons

  • It would be great if BIGContacts offered a downloadable or on-premise version for businesses that prefer offline access or have specific security needs. However, the cloud-based setup works well for flexibility and convenience, so it’s not a major drawback.
  • We would like to see more advanced search and filtering options in the upcoming versions of the application.

Pros & Cons from Real Users

Pros

  • Easy to use. Great service. Effective great ROI. Happy texter that gets a return from texting. Woohoo
  • User friendly interface, can do what I need for day-to-day SMS campaigns, and really great customer service.
  • ZERO.What appears to me a simple all-in go to platform was actually a disaster from day one forcing us to abandon and go elsewhere! Costing our company time and Money!
  • I liked the platform for the most part, easy to use. Really liked that there is unlimited SMS capabilities and drip functions.
  • I like being able to remove the "stop" message. The deliverability rate seems good and it's overall easy to use.

Cons

  • Any issues i have they fix. No issues really, nothing is perfect but it is up there.
  • Limited features but that just means there's still room for new ones.
  • Their complete dishonesty, terrible support and ineffective communication!
  • My issue is Smarter Contact refuses to refund any prepaid credit balance on your account should you end your subscription. Had to open a dispute with my CC. Also chat support super slow. Tried to contact in the morning - did not get a response until later in the afternoon.
  • I would like to be able to make calls for each person I'm texting. A single line dialer would be nice.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ProProfs
Founded: 2006
United States
www.bigcontacts.com

Company Information

Smarter Contact
United States
smartercontact.com

Alternatives

Alternatives

ProProfs Polls

ProProfs Polls

ProProfs
SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc

Categories

Categories

Contact Management Features

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Contact Management Features

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Real Estate Marketing Features

Advertising Management
CMA
Contact Management
CRM
Email Marketing
Lead Generation
Listing Management / IDX
Presentation
Reporting / Analytics
SEO
SMS Marketing
Social Media Marketing
Virtual Tour
Website Builder

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Integrations

HubSpot CRM
HubSpot Customer Platform
ActiveCampaign
Campaign Monitor
Constant Contact
Google Calendar
HubSpot Marketing Hub
HubSpot Operations Hub
LinkedIn
Mailchimp
Microsoft Outlook
Podio
REISift
Skype
X (Twitter)
Zapier
Zendesk

Integrations

HubSpot CRM
HubSpot Customer Platform
ActiveCampaign
Campaign Monitor
Constant Contact
Google Calendar
HubSpot Marketing Hub
HubSpot Operations Hub
LinkedIn
Mailchimp
Microsoft Outlook
Podio
REISift
Skype
X (Twitter)
Zapier
Zendesk
Claim BIGContacts and update features and information
Claim BIGContacts and update features and information
Claim Smarter Contact and update features and information
Claim Smarter Contact and update features and information