BIGContacts vs. Salesmate Comparison


BIGContacts ProProfs	Salesmate	+	+
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About BIGContacts by ProProfs is an industry-leading CRM software that goes above and beyond to suffice your business needs. BIGContacts helps you capture more leads, convert more opportunities and retain more customers. It offers a wide range of features, such as contact management, email marketing, task management, calendar integration, and reporting. BIGContacts is a highly acclaimed tool in the marketplace due to its ease of use, robust functionality, and exceptional customer service. Its comprehensive features and affordable pricing make it a sought-after choice for businesses of all sizes. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!	About Salesmate is an all-in-one marketing, sales, and client services CRM platform. It is now time to bring all of your departments together using one powerful CRM. Salesmate will enable your business to build and nurture strong lasting relationships which will increase your company sales. Salesmate gives you a 360-degree view of all of your contacts making it the one source of truth. This helps your sales team take their leads through the sales pipeline with all relevant information at their fingertips. Marketing & Sales can organize campaigns together with one focused goal. Your CS team has the ability to identify upsell opportunities to drive more revenue for your business. The best part getting started only takes a few minutes. Start your free trial today and see why Salesmate will be your #1 choice.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Built exclusively for small businesses	Audience Startups, SMBs, Enterprise Businesses, Outbound Sales Teams, Remote Sales Teams, Real Estate Agents & Brokerages
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Free Forever free plan for startups with 100 contacts. Paid starts at $9.99/user/month with a 15-day free trial. Free Version Supported Free Trial Supported	Pricing $12/month/user We offer different plans based on the features you need. Starter - $12/month/user Growth - $30/month/user Boost - $40/month/user Enterprise - Based on Custom Requirements Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.5 / 5 design 5.0 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros BIGContacts has completely changed how I manage my contacts. Having all the details—names, emails, and past interactions—in one place makes it easy to stay organized and pick up conversations seamlessly, even after a long time. The custom fields feature is quite helpful for tracking specific information. The email marketing tools are also excellent. Automating campaigns saved me so much time, and the ability to personalize emails and segment contacts for targeted messages really boosted engagement. BIGContacts CRM has taken our email marketing and workflow automation to new heights, making our business operations more streamlined and efficient. We can segment our contacts based on various criteria, ensuring that our messages reach the right audience at the right time. Additionally, we can assign follow-up tasks, send automated reminders, and triggering specific actions based on customer behavior. Cons It would be great if BIGContacts offered a downloadable or on-premise version for businesses that prefer offline access or have specific security needs. However, the cloud-based setup works well for flexibility and convenience, so it’s not a major drawback. We would like to see more advanced search and filtering options in the upcoming versions of the application.	Pros & Cons from Real Users Pros It gives marketing automation for customer relationship. Helps to generate business leads. Boosts Sales and email marketing management. Cons I never encountered any problem with this platform.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information ProProfs Founded: 2006 United States www.bigcontacts.com	Company Information Salesmate Founded: 2016 United States www.salesmate.io
Alternatives Nimble	Alternatives EQUP
ProProfs Flashcards Maker ProProfs	Saleoid
ProProfs Polls ProProfs	BIGContacts ProProfs
ProProfs Knowledge Base ProProfs	HubSpot CRM HubSpot
ProProfs Help Desk ProProfs View All	Close View All
Categories Contact Management Supported CRM Supported	Categories Bulk SMS Supported Clienteling Supported Cold Email Supported Contact Management Supported CRM Supported Drag and Drop Email Builders Supported Inside Sales Supported Lead Management Supported Legal CRM Supported Marketing Automation Supported Power Dialers Supported Real Estate CRM Supported Sales Engagement Supported Sales Force Automation Supported Sales Forecasting Supported Sales Tracking Supported
CRM Features Calendar/Reminder System Supported Call Logging Not Supported Document Storage Not Supported Email Marketing Supported Internal Chat Integration Not Supported Lead Scoring Not Supported Marketing Automation Integration Supported Mobile Access Not Supported Quotes / Proposals Not Supported Segmentation Not Supported Social Media Integration Not Supported Task Management Supported Territory Management Not Supported Contact Management Features Activity Management Supported Appointment Management Supported Contact Database Supported Contact History Supported Contact Import/Export Supported Customer Pipeline Supported Email Marketing Supported Group Management Supported Interaction Tracking Supported Lead Management Supported Prospecting Tools Supported Sales Pipeline Management Supported Search / Filter Supported Segmentation Supported Shared Contacts Supported Social Media Integration Not Supported	CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Not Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Supported Contact Management Features Activity Management Supported Appointment Management Supported Contact Database Supported Contact History Supported Contact Import/Export Supported Customer Pipeline Supported Email Marketing Supported Group Management Supported Interaction Tracking Supported Lead Management Supported Prospecting Tools Supported Sales Pipeline Management Supported Search / Filter Supported Segmentation Supported Shared Contacts Supported Social Media Integration Not Supported Show More Features Inside Sales Features Auto-Dialing Supported Call List Management Supported Call Recording Supported Campaign Management Supported Dashboard Supported Data Management Supported Lead Capture Supported Lead Distribution Supported Lead Scoring Supported Performance Management Supported Lead Management Features Activity Tracking Supported Campaign Management Supported Lead Capture Supported Lead Distribution Supported Lead Nurturing Supported Lead Scoring Supported Lead Segmentation Supported Pipeline Management Supported Prospecting Tools Supported Source Tracking Supported Real Estate CRM Features Campaign Management Supported Client / Property Matching Not Supported Contact Management Supported Dashboard Supported Email Marketing Supported Interaction Tracking Supported Lead Management Supported Property Alerts Not Supported Referral Tracking Supported Segmentation Supported Sales Force Automation Features Call Management Supported Campaign Management Supported Channel Management Not Supported Commission Management Supported Contact Management Supported Contract Management Not Supported Customer Database Supported Email Marketing Supported Field Sales Management Supported Lead Management Supported Opportunity Management Supported Performance Metrics Supported Proposal Generation Not Supported Referral Tracking Not Supported Sales Forecasting Supported Territory Management Not Supported
Integrations ActiveCampaign Supported Campaign Monitor Supported Google Calendar Supported HubSpot CRM Supported HubSpot Customer Platform Supported HubSpot Data Hub Supported Mailchimp Supported Microsoft Outlook Supported Zendesk Supported Dialpad Support Not Supported Docusign Not Supported Gmail Not Supported Google Maps Not Supported Google Meet Not Supported HubSpot Marketing Hub Supported Integrately Not Supported Shopify Not Supported Visual Visitor Not Supported Wufoo Not Supported X (Twitter) Supported Show More Integrations View All 14 Integrations	Integrations ActiveCampaign Supported Campaign Monitor Supported Google Calendar Supported HubSpot CRM Supported HubSpot Customer Platform Supported HubSpot Data Hub Supported Mailchimp Supported Microsoft Outlook Supported Zendesk Supported Dialpad Support Supported Docusign Supported Gmail Supported Google Maps Supported Google Meet Supported HubSpot Marketing Hub Not Supported Integrately Supported Shopify Supported Visual Visitor Supported Wufoo Supported X (Twitter) Not Supported Show More Integrations View All 58 Integrations
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