Simple ChatSA Inc.
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Related Products
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About
Library of apps to help you quickly grow and scale your Shopify store. Personalized pop ups. Unlimited creative flexibility. Build beautiful, branded experiences without code. Advanced campaign and revenue analytics. Animate anything and everything with a few clicks. Manage unlimited users and stores. 24/7 Support. Intuitive powerful sales and bulk price modification engine. Create targeted sales based on hundreds of rules. Boost conversions with FOMO inducing sales countdowns. Increase or decrease prices in bulk with file uploads. Set it and forget it. Powerful scheduling features. Easily harness the power of metafields on your store. Modify product, variant and collection metafields. Quickly modify metafields in bulk with file uploads. Rewind metafields if you make a mistake. Affordable metafield implementation services.
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About
Simple Chat is an AI helpdesk for Shopify stores. The AI chatbot answers live chat and email using store products, orders, policies, FAQs, custom metafields, and merchant instructions. It tracks orders, changes and checks shipping addresses, cancels orders, and follows up on open issues until they are solved.
Staff see each conversation in one inbox inside the Shopify admin, and can take over at any time. Slack alerts tell the team about escalations. The app also sends back-in-stock alerts, manages product subscriptions, and drafts Shopify Payments chargeback responses. An optional ShipHero connection adds warehouse and fulfillment context.
Pricing is per AI resolution, with no monthly fee and no per-seat fee: $0.29 per AI-resolved conversation on the Standard plan and $0.89 on Premium, billed by Shopify. Conversations that staff handle cost nothing.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Ecommerce stores that want a powerful set of ecommerce tools
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Audience
Shopify merchants that want AI customer service for live chat and email without a per-seat helpdesk subscription
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$19 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBevy Commerce
Founded: 2016
Canada
bevycommerce.com
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Company InformationSA Inc.
Founded: 2017
Canada
simple-chat.com
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Categories |
Categories |
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Integrations
Shopify
Supported
Emailable
Supported
Follow Up Boss
Supported
ShipHero
Not Supported
Shopify Flow
Not Supported
Slack
Not Supported
Wufoo
Supported
Zapier
Supported
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Integrations
Shopify
Supported
Emailable
Not Supported
Follow Up Boss
Not Supported
ShipHero
Supported
Shopify Flow
Supported
Slack
Supported
Wufoo
Not Supported
Zapier
Not Supported
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