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About

Bella FSM (Field Service Management) is a powerful, cloud-based software solution built for small to medium-sized service businesses. It provides everything a service company needs to manage daily operations in one easy-to-use platform. With tools for scheduling and dispatching, work orders, estimates, invoicing, inventory tracking, and customer relationship management (CRM), Bella FSM helps businesses reduce paperwork, eliminate inefficiencies, and improve communication across teams. The software is fully mobile-friendly, allowing technicians and staff to access job details, capture customer signatures, and process payments in the field. Business owners benefit from real-time reporting, QuickBooks integration, Stripe payment processing, and customizable features that adapt to their unique workflows.

About

Droptop is a modern, cloud-based oil change and auto service management platform that runs on any device and is designed to simplify shop operations by letting users invoice, schedule, scan VINs, access OEM recommendations, and manage integrated payments, all from one interface. It supports real-time multi-device collaboration so technicians can work on the same order simultaneously and offers seamless integrations with vehicle data sources, CARFAX license plate lookup, part catalogs, QuickBooks Online, and marketing platforms. Droptop includes tools for quoting and invoicing, scheduling and appointments, dispatching, dashboards and reporting, inventory tracking with purchase orders, customer and fleet management, time clocks, VIN and UPC barcode scanning, and invoice payment links. The customizable scheduling app lets customers book and pay for their own appointments, and features like live bay screens, exact fluid and part compatibility, servicing history, and inspection lists.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small to medium sized businesses in the the HVAC, plumbing, electrical, pest control, cleaning, and any other field service industry

Audience

Quick lube shops, mobile oil change businesses, and auto service and detailing operations that need a cloud-based system to manage customers, vehicles, jobs, and shop workflows

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$59.00/month/user
Free Version
Free Trial

Pricing

$165 per operation per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bella FSM
Founded: 2005
United States
www.bellafsm.com

Company Information

Droptop
Founded: 2018
Canada
www.droptop.io

Alternatives

Alternatives

Shop-Probe

Shop-Probe

Automotive Computer Solutions
Smart Service

Smart Service

My Service Depot
Field Force Tracker

Field Force Tracker

Rapidsoft Systems

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management Features

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Integrations

QuickBooks Online
CARFAX
Cinchy
Gift Up!
Steer
Stripe

Integrations

QuickBooks Online
CARFAX
Cinchy
Gift Up!
Steer
Stripe
Claim Bella FSM and update features and information
Claim Bella FSM and update features and information
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