BeaconAsymptote Labs
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ChatBeaconSmartMax Software, Inc.
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Related Products
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About
Beacon is an open-source telemetry and memory layer for AI coding agents. It records agent sessions across local machines, CI, and cloud environments, creating a searchable history for developers and teams. Users can review workflows, debug agent behavior, analyze usage, investigate security risks, and turn sessions into reusable skills and agent memory. Beacon supports Claude Code, Cursor, Codex, OpenCode, and more than 20 other agent harnesses; the Observe SDK supports instrumentation of cloud agents. It runs locally or connects to Beacon Cloud for hosted session history, findings, analytics, sharing, and MCP access. The free Beacon Cloud plan includes 50 findings, session search over MCP, and shareable sessions. Pro adds unlimited findings, agent memories, reusable skills, full MCP access, and real-time alerts. Enterprise adds organization-wide findings, endpoint and CI deployment, approval controls, SSO, role-based access, audit logs, and dedicated support.
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About
ChatBeacon is a live chat and conversational AI platform for customer service and sales, developed by SmartMax Software, Inc. Connect with customers through live chat, SMS, co-browsing, and video, with guided chatbots and workflow automation to support your team.
Keep conversations fully human, give operators AI assistance, or introduce customer-facing AI at your own pace. Aria AI agents answer routine questions; AI Escalation brings in a live operator with conversation context. Cue helps operators find relevant answers, while Recall CRM brings forward information from earlier interactions.
Choose Cloud, Dedicated Private Cloud, or On-Premise deployment to fit your organization's requirements. ChatBeacon serves businesses, financial institutions, government agencies, and support teams across industries, with U.S.-based product support and dedicated account management for every customer. No per-AI-resolution fees.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Software developers and engineering, platform, and security teams that use or oversee AI coding agents.
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Audience
Customer service and sales teams across banking, credit unions, insurance, healthcare, mental health, education, e-commerce, automotive and RV dealerships, and government.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$0
Beacon Cloud is free. Beacon Cloud Pro is $20/month, billed annually. Beacon Cloud Team is $30/seat/month plus a $10/month base fee, billed annually, for up to 20 seats. Enterprise pricing is custom.
Free Version
Supported
Free Trial
Supported
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Pricing
$39/operator/mo
Shared Cloud: Launch $39/operator/month; Grow $69/operator/month, billed monthly. Scale: custom pricing. Dedicated Private Cloud and On-Premise are also available; contact ChatBeacon for pricing.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAsymptote Labs
Founded: 2025
United States
beacon.sh/
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Company InformationSmartMax Software, Inc.
Founded: 2005
United States
www.chatbeacon.ai/
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Not Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Not Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
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Integrations
Claude Code
Supported
Cursor
Supported
Dynamics 365 Customer Service
Not Supported
HubSpot CRM
Not Supported
Microsoft Teams
Not Supported
Model Context Protocol (MCP)
Supported
OpenAI Codex
Supported
OpenCode
Supported
Salesforce
Not Supported
Shopify
Not Supported
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Integrations
Claude Code
Not Supported
Cursor
Not Supported
Dynamics 365 Customer Service
Supported
HubSpot CRM
Supported
Microsoft Teams
Supported
Model Context Protocol (MCP)
Not Supported
OpenAI Codex
Not Supported
OpenCode
Not Supported
Salesforce
Supported
Shopify
Supported
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