Beacon

Beacon

Asymptote Labs
ChatBeacon

ChatBeacon

SmartMax Software, Inc.
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About

Beacon is an open-source telemetry and memory layer for AI coding agents. It records agent sessions across local machines, CI, and cloud environments, creating a searchable history for developers and teams. Users can review workflows, debug agent behavior, analyze usage, investigate security risks, and turn sessions into reusable skills and agent memory. Beacon supports Claude Code, Cursor, Codex, OpenCode, and more than 20 other agent harnesses; the Observe SDK supports instrumentation of cloud agents. It runs locally or connects to Beacon Cloud for hosted session history, findings, analytics, sharing, and MCP access. The free Beacon Cloud plan includes 50 findings, session search over MCP, and shareable sessions. Pro adds unlimited findings, agent memories, reusable skills, full MCP access, and real-time alerts. Enterprise adds organization-wide findings, endpoint and CI deployment, approval controls, SSO, role-based access, audit logs, and dedicated support.

About

ChatBeacon is a live chat and conversational AI platform for customer service and sales, developed by SmartMax Software, Inc. Connect with customers through live chat, SMS, co-browsing, and video, with guided chatbots and workflow automation to support your team. Keep conversations fully human, give operators AI assistance, or introduce customer-facing AI at your own pace. Aria AI agents answer routine questions; AI Escalation brings in a live operator with conversation context. Cue helps operators find relevant answers, while Recall CRM brings forward information from earlier interactions. Choose Cloud, Dedicated Private Cloud, or On-Premise deployment to fit your organization's requirements. ChatBeacon serves businesses, financial institutions, government agencies, and support teams across industries, with U.S.-based product support and dedicated account management for every customer. No per-AI-resolution fees.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Software developers and engineering, platform, and security teams that use or oversee AI coding agents.

Audience

Customer service and sales teams across banking, credit unions, insurance, healthcare, mental health, education, e-commerce, automotive and RV dealerships, and government.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Beacon Cloud is free. Beacon Cloud Pro is $20/month, billed annually. Beacon Cloud Team is $30/seat/month plus a $10/month base fee, billed annually, for up to 20 seats. Enterprise pricing is custom.
Free Version Supported
Free Trial Supported

Pricing

$39/operator/mo
Shared Cloud: Launch $39/operator/month; Grow $69/operator/month, billed monthly. Scale: custom pricing. Dedicated Private Cloud and On-Premise are also available; contact ChatBeacon for pricing.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Asymptote Labs
Founded: 2025
United States
beacon.sh/

Company Information

SmartMax Software, Inc.
Founded: 2005
United States
www.chatbeacon.ai/

Alternatives

No Alternatives

Alternatives

FAQ Bot

FAQ Bot

Theta

Categories

AI Memory Layers Supported

Categories

Chatbot Supported
Live Chat Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Claude Code Supported
Cursor Supported
Dynamics 365 Customer Service Not Supported
HubSpot CRM Not Supported
Microsoft Teams Not Supported
Model Context Protocol (MCP) Supported
OpenAI Codex Supported
OpenCode Supported
Salesforce Not Supported
Shopify Not Supported
Twilio Not Supported
WooCommerce Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Claude Code Not Supported
Cursor Not Supported
Dynamics 365 Customer Service Supported
HubSpot CRM Supported
Microsoft Teams Supported
Model Context Protocol (MCP) Not Supported
OpenAI Codex Not Supported
OpenCode Not Supported
Salesforce Supported
Shopify Supported
Twilio Supported
WooCommerce Supported
Zapier Supported
Zendesk Supported
Claim Beacon and update features and information
Claim Beacon and update features and information
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