Be-novativeSingularity Labs
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Related Products
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About
Be-novative is the Design Thinking based collaboration platform that lets you inspire, conceptualize and evaluate new ideas based on everyone’s diverse viewpoints to come up with the right solutions and evolve together. Run remote workshops with your distributed team or entire organization spanning across the globe. Be-novative connects diverse groups of people to solve creative problems on a global scale. Let it be any product, service or organization development goal, collect insights, discover new opportunities, validate, implement and evolve the right solutions with your team or company. Collect your insights, user feedback or areas you want to improve from various sources. Organizing and prioritizing these insights will help you and your team define the most important areas to focus on. Easily define a creative problem or opportunity and involve your distributed team or the global community in an ideation session, like a virtual workshop.
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About
Highly customizable all-in-one Customer Support and Feedback Software available in SaaS and On-Premise.
- Community Feedback Software
Helps to collect, organize, manage incoming feedback and feature requests. Smart voting and the commenting system helps to get insights for creating product development roadmaps.
-Help Desk with Ticketing
Feature-rich ticketing help desk system allows you to manage tickets with the help of customizable statuses, tasks, private notes, comments, reports, and Kanban Boards. Smart system automation and notification rules allow to facilitate the workload on your support team and cut expenses. Insightful Reports and Analytics system help to estimate the efficiency of your support team and analyze your customers' experience.
- Knowledge Base Software
Improve customer self-service by organizing FAQs and documentation system around your products or services. Embed knowledge base widget on any page of your website, or in a Chatbot.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies seeking a collaboration platform to inspire, conceptualize and evaluate new ideas
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Audience
Medium and Enterprise Commercial
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$149.00/month/ 2 Agents
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSingularity Labs
Founded: 2011
United States
www.be-novative.com
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Company InformationUseResponse
Founded: 2012
United States
www.useresponse.com
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Categories |
Categories |
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Idea Management Features
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
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Idea Management Features
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Customer Feedback Features
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Azure DevOps
DeepL
Facebook
Flowlu
Google Play
Google Translate
Google Workspace
Help Desk Migration
HubSpot Customer Platform
Instagram
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Integrations
Azure DevOps
DeepL
Facebook
Flowlu
Google Play
Google Translate
Google Workspace
Help Desk Migration
HubSpot Customer Platform
Instagram
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