BarbrFlow

BarbrFlow

Core Haven Labs
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About

BarbrFlow is an AI receptionist and appointment-management service for appointment-based hair and beauty businesses, including hair salons, barbershops, nail salons, beauty salons, make-up artists and tattoo studios. It connects to a business's WhatsApp number and uses configured services, staff schedules, prices and policies to answer routine inquiries, check live availability, and book, reschedule or cancel appointments. The service supports reminders, optional deposits through a connected Mollie or Stripe account, group bookings, waitlists for newly available slots, and consent-based messages to returning clients. A web dashboard provides calendar, customer and team information, with occupancy, revenue and no-show views. Owners and staff can review conversations and take over when a request needs human attention. An Android app provides access to appointments, payment status and the waitlist.

About

Simplify how customers schedule and manage appointments. Your customers will love the flexibility, convenience, and control they get with Bookings. They can visit your booking page whenever they want, book the time and service they need, get a confirmation email and calendar invitation, and reschedule or cancel if they must. For customers who prefer to book by calling you, simply enter their appointment details and Bookings sends all confirmations and reminders. Bookings gives you a fast, easy alternative to time-consuming, frustrating phone-scheduling. An easy-to-set-up, customizable webpage lets your customers find available times and book appointments 24/7. You get a private calendar for managing your appointment scheduler and automatic confirmations and reminders that save time. Missed appointments are bad for business. Decrease your no-shows with automatic reminders for customers and staff.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hair salons, barbershops, nail and beauty salons, make-up artists and tattoo studios

Audience

Small businesses looking for a powerful Appointment Scheduling solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€249/month per business
Free Version Not Supported
Free Trial Supported

Pricing

$12.50 per user per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 4.2 / 5
features 3.8 / 5
design 4.2 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • I like some of the structures in place. It is great to be able to sync bookings to your outlook calendar, assign specific staff to certain projects, and send custom reminders to attendees.
  • The biggest pro is integration with the rest of the Microsoft 365 universe, due to its status as a native application.
  • Easy for customers to use. Integrates with calendar. Fully Customisable. Allows buffer times and work hours so you don't book yourself out and miss out on lunch, etc.
  • Microsoft Bookings is helpful to us when we want to set aside office hours for people outside of the church to make appointments with our staff. Works great!
  • Microsoft Bookings is included in the business subscription made available by Microsoft so it does not charge an extra fee. It works pretty well with other apps like outlook mail.

Cons

  • There are some very specific issues I've run into that make it more difficult to use bookings. For instance, you cannot limit the number of sessions a certain day (ie no more than 5 bookings per Monday) and have to instead only use time buffers and hope it works out. It's a minor issue, but something that is important for the appointments I need to use Bookings for. There are several small inconveniences like this that all together add up to a larger annoyance.
  • It’s a bit less than user friendly, and is missing a lot of features found in competitors.
  • The long URL it generates! The home page is not really that customisable.
  • I wish it was more helpful for booking meetings for our staff. Perhaps some type of ability to sync with Microsoft Outlook better?
  • It requires up to a decent amount of configuration and staff requires training.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Core Haven Labs
Netherlands
barbrflow.com/en

Company Information

Microsoft
Founded: 1975
United States
www.microsoft.com/es-mx/microsoft-365/business/scheduling-and-booking-app

Alternatives

Alternatives

FastLajna

FastLajna

Fastlajna
NextUp Walk-in

NextUp Walk-in

NextUp LLC

Categories

AI Receptionists Supported
Salon Supported

Categories

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Not Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Not Supported
Online Booking Supported
Online Payments Not Supported
Recurring Appointments Supported
Room Booking Management Not Supported

Integrations

Answering Service Care Not Supported
Chat Agents Not Supported
Clerx Not Supported
CodeTwo Email Signatures 365 Not Supported
Donova Not Supported
EZ-VOTE Connect Not Supported
Etheia Not Supported
Exclaimer Not Supported
Google Calendar Not Supported
Microsoft Dynamics 365 Finance Not Supported
Microsoft Dynamics Supply Chain Management Not Supported
Microsoft Loop Not Supported
Microsoft Outlook Not Supported
Microsoft Power Platform Not Supported
Mollie Supported
Signature 365 Not Supported
Simplicate Not Supported
Stripe Supported
Sysevo Not Supported
WhatsApp Supported

Integrations

Answering Service Care Supported
Chat Agents Supported
Clerx Supported
CodeTwo Email Signatures 365 Supported
Donova Supported
EZ-VOTE Connect Supported
Etheia Supported
Exclaimer Supported
Google Calendar Supported
Microsoft Dynamics 365 Finance Supported
Microsoft Dynamics Supply Chain Management Supported
Microsoft Loop Supported
Microsoft Outlook Supported
Microsoft Power Platform Supported
Mollie Not Supported
Signature 365 Supported
Simplicate Supported
Stripe Not Supported
Sysevo Supported
WhatsApp Not Supported
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