Bandwidth

Bandwidth

Bandwidth.com
+
+

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About

You want the best quality voice, messaging, and more. To get them, you need the only API provider with its own nationwide network. You can eliminate the middleman, save on costs, give yourself more control, and build the application that your customers are craving. You’re not new to this, but you need a partner to help you reach the scale you know you’re capable of. Whether you’re bringing your own carrier or building your own solution from the ground up, Bandwidth has the tools you need to reach your maximum potential. Bandwidth is a communications platform with limitless flexibility. You need integrations, enterprise-class APIs, and tools to manage your communications stack intelligently. We are open where you need it the most, with optionality and control. Our global network is directly connected to where it matters most. Giving unmatched reliability. Bringing your customers closer. Scaling wherever your business takes you.

About

With over two decades of industry experience and a patented technology stack, we help Mobile Network Operators secure and monetize their messaging infrastructure, turning A2P SMS into a sustainable revenue stream while safeguarding network performance and reliability. At the same time, we enable businesses to connect with their customers, employees, and systems through scalable cloud APIs and off-the-shelf solutions for messaging, voice, verification, and engagement. By combining global connectivity with cloud technologies, tyntec simplifies complex mobile interactions and makes them more secure, reliable, and accessible. Recognized as a Tier One provider in the ROCCO A2P SMS reports for both MNO and Enterprise editions, tyntec consistently sets benchmarks in innovation, security, and trust. Our mission is to empower operators and enterprises alike to unlock new opportunities in the mobile ecosystem.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Organizations of all sizes interested in utilizing voice calling, call tracking, and more VoIP features using Bandwidth's API and IP network

Audience

Businesses requiring a SMS messaging solution to provide customer support with two-way messages

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

€0.0426 per message
Customized offer based on use case, volume, atrgeted region
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Tyntec is a very versatile and powerful tool to have present in the customer service process, I like that it is easy to implement and the interface is as simple as it gets, without falling too much on the lack of modern tools, instead it provides versatility and intuitiveness that enhances the customer support team through the implementation of multiple conversational channels that the everyday customer uses, integrating all of these to be used in the platform for more comfortable communication. I like that it unifies these communication channels into one so that it is easier to manage the business and provide a better service, additionally, the amount of channels that it supports is outstanding and it makes the teamwork way easier as we are able to do more in just one platform, setting up meetings to communicate about different projects and set different tasks and schedules.

Cons

  • Tyncet is such an amazing software that I haven't been able to notice any dislikes to it or disadvantages that stop us from doing our job or slow down our communication process, it has brought up so many benefits and concerns that we have been able to figure out as we use it, creating a competent team that is able to communicate between us and with the customers, solving any issues that may arise.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Bandwidth.com
Founded: 1999
United States
bandwidth.com

Company Information

tyntec
United Kingdom
www.tyntec.com

Alternatives

Alternatives

Africala

Africala

Africala Technologies Ltd
MessageBot

MessageBot

MessageBot Solutions Pvt Ltd

Categories

Bulk SMS Supported
Business VoIP Supported
Chat SDK & API Supported
Communication APIs Supported
SIP Trunk Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
Telephony Supported

Categories

SMS Marketing Supported

Application Development Features

Access Controls/Permissions Supported
Code Assistance Not Supported
Code Refactoring Supported
Collaboration Tools Supported
Compatibility Testing Supported
Data Modeling Supported
Debugging Not Supported
Deployment Management Supported
Graphical User Interface Not Supported
Mobile Development Supported
No-Code Supported
Reporting/Analytics Supported
Software Development Supported
Source Control Supported
Testing Management Not Supported
Version Control Not Supported
Web App Development Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Not Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

SIP Trunk Features

Automatic Fail-over Routing Not Supported
Call Data Records Not Supported
Caller ID Not Supported
Disaster Recovery Not Supported
e911 Supported
International Numbers Not Supported
Multiple DID Options Not Supported
PSTN Forwarding Not Supported
Toll-Free Numbers Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Integrations

Apple Business Chat Not Supported
BI Book Not Supported
Churchteams Supported
Cloudonix Supported
Datagate Telecom Billing Supported
Holly by Nimblr Supported
Instagram Not Supported
Microsoft Teams Supported
Mosio Supported
OneBill Supported
Outdoo AI Supported
Rayven Supported
SAP Cloud Platform Not Supported
Stackreaction Supported
Telegram Not Supported
TimelyBill Supported
Viber Not Supported
WeChat Not Supported
WhatsApp Not Supported
Yeastar P-Series PBX System Supported

Integrations

Apple Business Chat Supported
BI Book Supported
Churchteams Not Supported
Cloudonix Not Supported
Datagate Telecom Billing Not Supported
Holly by Nimblr Not Supported
Instagram Supported
Microsoft Teams Not Supported
Mosio Not Supported
OneBill Not Supported
Outdoo AI Not Supported
Rayven Not Supported
SAP Cloud Platform Supported
Stackreaction Not Supported
Telegram Supported
TimelyBill Not Supported
Viber Supported
WeChat Supported
WhatsApp Supported
Yeastar P-Series PBX System Not Supported
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