Backlog

Backlog

Nulab
Mission Control

Mission Control

Aprika Business Solutions
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About

Backlog is a project management and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Core features include Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlist, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Update your projects on the go with iOS and Android apps.

About

Stay in charge and on track with Mission Control, a cloud-based Salesforce project management app. Our professional services automation software allows you to establish a consistent process for planning, managing and measuring your client projects, all from the one app. Maximize efficiency and profitability with our extensive feature set that seamlessly integrates with your Salesforce platform. Spend more time with clients and less time organizing your day. With Mission Control’s Salesforce Project Management solution, you’ll enjoy a clear overview of your project briefs, progress and allocated resources. All of which is designed to keep your day on track and make it easy to collaborate with your team. Create actionable tasks and take your business’s client and project management capability to the next level using time tracking, the resource capacity planner and the intuitive assignment wizard.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Backlog is available for businesses of all sizes-- from startups to Fortune 500 companies.

Audience

Salesforce Project Management Command Center for anyone

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$35/month
Starter - $35/month
Standard - $100/month
Premium - $175/month
Free Version
Free Trial

Pricing

$39 per user per month
Billed annually
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • After the implementation of Backlog too in our workplace, we got more focused and had more visibility on tasks. Gantt chart is available. Easy to onboard, no training required. Monitoring of current progress of projects.
  • Backlog is an intuitive cloud-based platform to economically manage and strategic plan for projects. My favorite thing about Backlog is its Ui and best view for project tracking. It gives every small to big info about projects and its updates to check the status from any place.
  • This software's user interface is awesome and easily navigable. The Gantt charts are robust. Some Pros are, Easy to Plan and track the projects, business assets and file are well integrated, mobile app (android/ios) is useful.
  • Backlog is a great team collaboration tool to increase employee and team productivity. It offers easy to manage the project with an intuitive dashboard to view every action on a single screen.

Cons

  • No automation. Also, it has limited integration options.
  • The card view in the project has a bad interface.
  • Sometimes it fails to add files in the assets section.
  • It worked great for me. Nothing to share about cons.

Pros & Cons from Real Users

Pros

  • Seamless integration with Salesforce. Nice (Lightning) look & feel. Frequent updates and improvements.
  • We have been using Mission Control for over five years, love Colin and the team's great customer support. This is a tool that will help anyone who needs a PM tool that works seamlessly with Salesforce.
  • We go from Salesforce Lead -> Opportunity -> MC Project with different teams participating at different stages of the cycle. All in one platform. One platform saves us time in training and daily use. One platform provides us with visibility of the end-end cycle from Lead through to delivery.
  • Had to choose one PSA system from several and happy we went with Mission Control. Fantastic system, incredibly intuitive, easy to use and great features!
  • Various features, but the ones I used the most were timeline, team logs and project financials, having all these in the ones place was fantastic.

Cons

  • Meeting manager very basic; needs some development. Gantt chart a little bit buggy.
  • The only con that I could come up with is that there are a ton of features due to the fact that it is a very robust tool, having said that, because we know SFDC it is easy to streamline the features that are important to us.
  • It would be nice to have the ability to work on project plans with outside parties, i.e. customers and partners.
  • To be fully honest, there aren't many glaring cons. They release updates on a regular basis only advancing the system and making it more useful.
  • More flexibility in setting week starting for Timesheet

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Nulab
Founded: 2004
United States
nulab.com

Company Information

Aprika Business Solutions
Founded: 2010
Australia
aprika.com

Alternatives

Alternatives

TaskRay

TaskRay

Bracket Labs
BugHerd

BugHerd

Splitrock Studio Pty Ltd.
Jira

Jira

Atlassian
Jira

Jira

Atlassian

Categories

Categories

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Workflow Management Features

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Bug Tracking Features

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

IT Project Management Features

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Agile Project Management Tools Features

Backlog Management
Feedback Management
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management

Kanban Features

Collaboration Tools
Dependency Tracking
KPI Monitoring
Milestone Tracking
Multi-Board
Prioritization
Project Planning
Roadmapping
Supports Scrum
Task Management
Time Tracking

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Workflow Management Features

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Product Management Features

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Roadmap Features

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Professional Services Automation Features

Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Planning Features

Agile Methodologies
Budget Management
Collaboration Tools
Due Date Tracking
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies

Resource Management Features

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Integrations

Box
Cacoo
Desktop.com
Dropbox
Faros AI
Google Calendar
Google Drive
Google Sheets
Jenkins
Jira Work Management
KonnectzIT
Microsoft Excel
Pipedream
Rambox
Redmine
Salesforce
Shift
TestLodge
TestMu AI
Typetalk

Integrations

Box
Cacoo
Desktop.com
Dropbox
Faros AI
Google Calendar
Google Drive
Google Sheets
Jenkins
Jira Work Management
KonnectzIT
Microsoft Excel
Pipedream
Rambox
Redmine
Salesforce
Shift
TestLodge
TestMu AI
Typetalk
Claim Backlog and update features and information
Claim Backlog and update features and information
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