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About

BackBox offers a simple way to intelligently automate the backup, restoration, and management of all devices on a network by providing centralized management of devices such as firewalls, routers, switches, and load balancers. Each of these devices plays a critical role in the availability and security of an organization’s network, and BackBox ensures they all continue to function effectively and effortlessly, streamlining operations for optimal performance. BackBox provides a foundation to harmonize the configuration between multiple devices, enabling seamless integration, and assuring compliance to organization or industry security policies, standards, or guidelines. IT administrators can easily employ BackBox to track configuration changes and see the deviation with the baseline for compliance validation and remediation.

About

At SafeDNS, we are committed to creating a safer and more secure online environment for SMBs, enterprises, ISPs, MSPs, OEMs, and Education. We have a global footprint, making the internet safer for millions of users in over 60 countries. With years of experience in the field of cybersecurity and DNS filtering, we offer cutting-edge solutions to safeguard your digital life. At present, SafeDNS serves more than 4000 businesses and institutions, and tens of thousands of home users worldwide. We do: -Web content filtering. We help you block all dangerous or unwanted websites such as pornography, violence, child sexual abuse and similar categories. -Malware protection. We also have your back against malicious sites trying to breach user devices either with viruses or information theft intent. -Cloud service. Additionally, we provide you with a cloud filtering service that requires no additional hardware purchase or software installation.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises and managed service providers in need of an intelligent automation solution for their network and security devices

Audience

Businesses, MSPs, Educational institutions, Non-profits, public Wi-Fi owners, Telcos & ISPs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Please contact BackBox for pricing.
Free Version
Free Trial

Pricing

$0.9/user/month
Our pricing adapts to your needs, with the total cost directly influenced by the number of users. Scale your expenses accordingly and enjoy flexible pricing that aligns with your organization's growth and budget.
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.0 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.6 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • They have amazing support and respond far quickly than big Networking conglomerates. Easy to use Interface and support for almost every type of backup.
  • You can quickly back up from a single point without looking for a wide variety of brand-independent solutions. Open to new developments, easily updated, customizable.
  • Simple product but does its job as expected. It's a bundle containing operations, backup, automation, compliance, and governance and also solving secure remote access. The price is fair. It supports legacy and cloud infrastructure. We have been using for hybrid environment without any issues. Lots of device supported. Nearly every version of devices is supported. Product support is agile and eager to solve all the problems. Intellicheck is massive. Lots of signatures and checks in the Intellicheck. It is a perfect match for our disaster recovery scenarios.
  • The price is low but the value of the product is high. Technical support is awesome. It has a vast array of integration. Even if there's no already built-in integration, technical support assists for the new device type or model. Automation is already inside the product. I like the dashboard, very simple and shows the highlist. I can assign anybody to watch over the backbox solution. There's no need for special training. It supports distributed deployment where we're deploying regional collectors to get the data. Intellichecks has lots of checks built-in coming with the product. We have lots of cases where we need to roll back or restore, Backbox built-in these tasks without any problem. Upgrades or fixes through the Backbox is simple, one click and done.

Cons

  • The logs are not always properly readable. And troubleshooting yourself is an issue. However the support team ensures that the resolution is swift and quick.
  • We did not see any serious shortcomings. The lack of documentation in the first versions has been fixed.
  • Integration with other products is not straightforward. There's no direct integration with Jira, CMDB, or ServiceNow. You need to write some coding to make this integration working. Reporting lacks. Intellicheck signatures are updated within the releases not through a real-time update. There's no real-time check-monitoring option available. The product does not have AI or ML inside. Manual tasks are somehow interesting, tasks/scripts are defined from the operational perspective, they're not APIs.
  • Main drawback, It's not a real-time product for monitoring. You should give time schedules, especially for checks and automation. There's no incident management inside the product. I can't assign a task or job to a team member. It's a problem especially for the intellichecks. I need to assign the check output for one of my team member follow-up. Notifications are somehow bulky. Reports also are very legacy look and not modern compared to other products. There are lots of intellichecks available. We need to modify some checks before running to get the best results. Siem integration is not straight forward.

Pros & Cons from Real Users

Pros

  • Reliable and consistent DNS-based web filtering. Easy deployment and quick setup. Simple and intuitive management interface. Integrates well with existing network infrastructure. Flexible policy control for different user groups.
  • Complete tool that is easy to install and manage. Excellent filter for malicious content and websites. We recommend it. Good cost x benefit
  • Straight forward to implement, easy to maintain and low resource for training new employees. We renew each year because the it fulfills all of our requirements for our customer base.
  • The ease of configuration, the categories and the reliability of the product are impressive, something very important is that it does not make devices slower. I could say that the product makes your network more efficient by eliminating junk traffic.
  • A very good tool for managing and inhibiting network usage generating reports Blocking by categories Defining groups and policies.

Cons

  • Reporting and analytics could be more detailed. Advanced customization options are somewhat limited. User interface could be improved for deeper policy control
  • limitation of DNS protocols in some plans premium.
  • Sometimes support can be a little slow if we email the helpdesk, but this is generally not the case.
  • The ease of configuration, the categories and the reliability of the product are impressive.
  • I use for whitelist and blacklist work perfect and very simple to use.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BackBox
Founded: 2009
United States
backbox.com/request-a-demo/

Company Information

SafeDNS
Founded: 2010
United States
www.safedns.com

Alternatives

Unimus

Unimus

NetCore j.s.a. (Unimus)

Alternatives

FlashStart

FlashStart

FlashStart Group Srl

Categories

Categories

Network Security Features

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security Features

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
Internet Usage Monitoring
Intrusion Detection System
IP Protection
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

Network Automation Features

Compliance Monitoring
Configuration Backup
Configuration Changes
Network Orchestration
Performance Monitoring
Tool Access Control
Vulnerability Assessments

Cybersecurity Features

AI / Machine Learning
Behavioral Analytics
Endpoint Management
Incident Management
IOC Verification
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Security Features

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Cloud Security Features

Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

Endpoint Protection Features

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

Web Content Filtering Features

Antivirus
Automated Blacklist
Browser-based Management Portal
Category / Keyword Filters
LDAP Integration
Multi-Language Filtering
Reporting / Analytics
Roles / Permissions
SSL Inspection
Time-based Controls
VPN Blocking
White Label
Whitelisting

Integrations

A10 Thunder ADC
Active Directory
Arista Converged Cloud Fabric
Aruba Cloud
Axway Amplify
Check Point Infinity
Ciena Manage, Control and Plan (MCP)
Cisco AnyConnect
Device42
F5 BIG-IP
FortiDDoS
FortiMail
NetWitness
Nexpose
Radware LinkProof NG
RedSeal
Riverbed SteelHead
Sophos UTM
Symantec Endpoint Protection
VMware vCenter

Integrations

A10 Thunder ADC
Active Directory
Arista Converged Cloud Fabric
Aruba Cloud
Axway Amplify
Check Point Infinity
Ciena Manage, Control and Plan (MCP)
Cisco AnyConnect
Device42
F5 BIG-IP
FortiDDoS
FortiMail
NetWitness
Nexpose
Radware LinkProof NG
RedSeal
Riverbed SteelHead
Sophos UTM
Symantec Endpoint Protection
VMware vCenter
Claim BackBox and update features and information
Claim BackBox and update features and information
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