BUGtrackForeSoft
|
||||||
Related Products
|
||||||
About
Access real-time information from anywhere in the world, 24 hours a day, 365 days a year. Manage hundreds of projects in multiple locations OR just a few. Create global teams and talk in local languages. Import email messages and have them automatically converted into trackable records. Our products serve the wide range of businesses, from small and medium-sized companies to big corporations with different types of activity, revenue scale and development level. ForeSoft provides integrated online solutions for the most effective organizing, storing, quick sharing and functionality of data. Import email messages and have them automatically converted into trackable records. Manage hundreds of projects in multiple locations OR just a few! Access real-time information from anywhere in the world, 24 hours a day, 365 days a year. Make informed decisions and minimize problems and errors.
|
About
For over 20 years, Issuetrak has provided the best customer support and the most value per free end user of any issue tracking or help desk software available. You can choose whether to take advantage of our Cloud SaaS environment or host Issuetrak yourself on-premises - an option we remain committed to with new releases and software updates every 45 days on average. Let your powerful free end users have up to 50 permissions set by your administrator, or simply give them omnichannel submission options with no training needed (not even a login!). Perfect for teams of any size, and multiple industries including government entities, manufacturing, finance, healthcare, consumer products, education, and more.
- Connect to over 5,000 business apps with Zapier and our API
- Use Active Directory, AD Federation Services, Azure AD, and third-party OAuth for Identity Management
- and much more!
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Supported
|
|||||
Audience
Anyone looking for a web-based bug tracking, issue tracking and project management solution
|
Audience
Our customers are a diverse group, coming from organizations and departments of all sizes and a wide range of industries including education, finance, healthcare, manufacturing, technology, and transportation.
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
|
Pricing
$27/month per agent
Agent-only Team plans or Unlimited Free User Support Plans. Cloud or On-Premises deployment. Monthly fee, Annual subscription, or one-time billing. Our powerful free users have 50 optional permissions set by your administrator. Find out how affordable Issuetrak is for your team with a free personalized quote, trial or demo by one of our Product Experts!
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
|||||
Company InformationForeSoft
India
www.bugtrack.net
|
Company InformationIssuetrak
Founded: 1992
United States
www.issuetrak.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Bug Tracking Features
Backlog Management
Not Supported
Filtering
Supported
Issue Tracking
Supported
Release Management
Not Supported
Task Management
Supported
Ticket Management
Supported
Workflow Management
Not Supported
|
Bug Tracking Features
Backlog Management
Supported
Filtering
Supported
Issue Tracking
Supported
Release Management
Not Supported
Task Management
Supported
Ticket Management
Supported
Workflow Management
Supported
Complaint Management Features
Case Management
Supported
Complaint Classification
Supported
Corrective Actions (CAPA)
Supported
Customer Complaint Tracking
Supported
Feedback Management
Supported
Forms Management
Supported
Issue Tracking
Supported
Quality Assurance Management
Supported
Routing
Supported
Self Service Portal
Supported
Social Media Monitoring
Not Supported
Survey Management
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Supported
Email Management
Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
ITSM Features
Asset Tracking
Supported
Availability Management
Not Supported
Change Management
Supported
Configuration Management
Not Supported
Contract/License Management
Supported
Dashboard
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Supported
Release & Deployment Management
Not Supported
Self Service Portal
Supported
Issue Tracking Features
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Supported
Issue Scheduling
Supported
Knowledge Base
Supported
Project Management
Supported
Recurring Issues
Supported
Scheduling
Supported
Task Management
Supported
|
|||||
Integrations
AWS Lambda
Not Supported
Active Directory
Not Supported
Airtable
Not Supported
Asana
Not Supported
Azure DevOps
Not Supported
GitHub
Not Supported
GoTo
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Mailchimp
Not Supported
|
Integrations
AWS Lambda
Supported
Active Directory
Supported
Airtable
Supported
Asana
Supported
Azure DevOps
Supported
GitHub
Supported
GoTo
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Mailchimp
Supported
|
|||||
|
|
|