BOSS811BOSS Solutions
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CapricornSilverBlaze
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Related Products
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About
BOSS811 is a cloud based one call ticket management solution for the damage prevention industry. BOSS811 increases efficiency, reduces cost, is easy to use, and enables governments and public works departments manage excavation requests. Capabilities include compliance management and work order management, together with customizable dashboards and comprehensive reporting. BOSS Solutions also provides an award winning help desk software solution for cloud and on-premise. Reporting capabilities include a comprehensive array of standard reports and charts. Customizable widgets allow dashboards to be modified to meet the needs of a variety of users of the system. BOSS811 mobile apps for iOS and Android allow users/locators to access and respond to locate requests and view status and reports on the go. Sketching tools allow uploaded images to be annotated with site information. BOSS811 is hosted on Amazon servers within the USA and is equipped to automatically scale up with more resources.
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About
Capricon Customer Portals by SilverBlaze provides a completely configurable self-service web portal solution that increases staff efficiency and customer satsifaction. With Capricon, businesses can provide customers with self-help tools to manage their utilities, reduce call volumes, access tools for interacting with customers in new ways, and reduce costs associated with paper invoices, bills, and reports. Capricon can integrate with existing business systems and can be accessed at anytime from anywhere on any device.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Municipalities, utilities, and damage prevention companies looking for a one call ticket management solution
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Audience
Utility providers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBOSS Solutions
Founded: 1997
United States
www.boss-solutions.com
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Company InformationSilverBlaze
Founded: 1999
Canada
www.silverblaze.com
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Categories |
Categories |
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Utility Management Systems Features
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
GIS Features
3D Imagery
Census Data Integration
Color Coding
Geocoding
Image Exporting
Image Management
Internet Mapping
Interoperability
Labeling
Map Creation
Map Sharing
Near-Matching
Reverse Geocoding
Spatial Analysis
Government Features
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Oil and Gas Features
Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management
Public Works Features
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
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Utility Management Systems Features
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Portal Features
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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Integrations
Amazon Web Services (AWS)
ArcGIS
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