BOOX

BOOX

Boox
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+

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About

BOOX: FAQ Popup is a Shopify app that displays product-page FAQs to help shoppers get answers while deciding whether to buy. It uses AI to draft questions and answers from product information and store policies, which merchants can edit. Merchants can choose popup triggers and customize its appearance, including colors, fonts, and icons; a compact option opens only when shoppers click it. The app reports answer and sales activity by product, helping merchants see which answers are associated with purchases and which questions remain unanswered. BOOX is designed for Shopify merchants who want to add product-specific answers without coding. A free plan is available, and a paid plan adds unlimited answers.

About

THAT WAS AI is a cloud-based AI voice support agent for Shopify merchants. It connects a Shopify store’s catalog, order, customer, and policy information to a phone assistant that answers inbound customer calls and can place orders, check order status, update eligible shipping addresses, cancel eligible unfulfilled orders, and answer product questions. For issues outside its configured permissions or confidence, it can create a support ticket or transfer the call to a human with conversation context. Merchants can connect a new phone number through Twilio or use an existing number through a SIP trunk. The product also supports outbound calls to shoppers who abandon carts, with the assistant able to answer questions and assist with purchases. A dashboard provides call logs, transcripts, summaries, and analytics. It is designed for Shopify store owners and support teams handling phone-based service and order inquiries.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify store owners whose shoppers hesitate on product pages.

Audience

Shopify store owners

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10/month
The free plan includes up to 50 answers per month. The paid plan costs $10/month and includes unlimited answers. A 14-day free trial is available.
Free Version Supported
Free Trial Supported

Pricing

$62/month
Basic is $62/month for the first 3 months under the launch offer, then $89/month. The plan includes 200 call minutes per month, one connected store, and one voice assistant. Additional usage is $0.46/minute. Charges are in USD; recurring and usage charges are billed every 30 days.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Boox
Founded: 2026
Israel
tryboox.app/en/

Company Information

THAT WAS AI
Founded: 2024
India
www.thatwasai.com

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Categories

Categories

AI Voice Agents Supported

Integrations

Shopify Supported
Twilio Not Supported

Integrations

Shopify Supported
Twilio Supported
Claim BOOX and update features and information
Claim BOOX and update features and information
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