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About

BNTouch Mortgage CRM is a fully integrated Digital Mortgage system, CRM, marketing, and POS tool offering a comprehensive mortgage business growth platform for loan officers and mortgage companies. Features Include: - Email and SMS Marketing Automation - Lead Distribution and Management - 35+ Proprietary Mortgage Tools - Digital 1003 Application - Pre-Built Marketing Content - Customized Video Marketing - Curated Social Media Content - Integrated with LOS, Outlook, Zapier, and Others - And Much More Call Us Today! +1 888 971 1117

About

START is a point-of-sale application that integrates with web solutions and data sources in real time, providing a smooth, seamless application process for home buyers and lenders alike. WebMax provides a website provisioning system that accommodates a Mortgage company’s corporate, branch, loan officer, DBA, and partner/affinity websites. The system centers around having a lead capture friendly mortgage website that are equipped with prequalification and 1003 applications that integrate with mortgage specific Customer Relationship Management (CRM) systems, Loan Origination systems, Pricing, Decision Engines, and any other 3rd party program. Loan officers and brokers can use this system to obtain more leads online and convert more business. Companies have the option of using a pre-existing WebMax design or you can provide design files to be built on the MortgageWare Solution.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mortgage Professionals: Loan Officers, Loan Advisors, Mortgage Brokers, and Mortgage Marketers

Audience

Mortgage point-of-sale application for agencies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$69
We've got packages for individual loan officers, mortgage offices of full mortgage corporations. Price breaks for more users.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • BNTouch does a good job at database management and any time I have questions, their client services team is very responsive and helpful!
  • It is excellent overall as a CRM. Easy for: Notes followups sending emails to both realtor and client with a touch of a button all very easy to use and setup in seconds
  • BN touch makes following up with current and past clients so easy and efficient. This product alone has helped generate more business for me
  • New leads automatically flow from my application to BNTouch and updates seamlessly between systems making it easy to have all info in one place. Easy to use
  • It has full of information and very detailed. It is more convenient on both sides especially when it comes to documents and records.

Cons

  • I don't really have anything negative to say about the product. I wish it was a little cheaper.
  • which it had categories for different type of partners. Like Divorce attorney, Lawyer, Insurance agent, Escrow officer, officer coordinator, and such So I can then send an email to that category and wish there was one text box that always stays on the top line. So when I go back to that customer I can see name of realtor, credit scores of customers, and other brief notes that will help me analysis what I need to do with that customers.
  • nothing at all, it's truly amazing. If you are not using it now, you should be.
  • Takes a second to get the hang of but after a few days of using it's easy.
  • It is slow and it duplicates the names of the clients sometimes.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BNTouch Mortgage CRM
Founded: 2004
United States
bntouch.com

Company Information

WebMax
Founded: 2015
United States
webmaxco.com/point-of-sale/

Alternatives

Alternatives

Mortgage Quest

Mortgage Quest

Market Focus
QuickQual

QuickQual

LenderLogix
Captaloans

Captaloans

Interactive Ideas
MDE Pro

MDE Pro

OurNetHelps
Telemetry BI

Telemetry BI

5X Solutions
Unify CRM

Unify CRM

Unify

Categories

CRM Supported
Email Marketing Supported
Loan Servicing Supported
Mortgage and Loans Supported
Sales Tracking Supported

Categories

Mortgage and Loans Supported

Mortgage and Loans Features

Amortization Schedule Not Supported
Client Database Supported
Closing Documents Not Supported
Commercial Mortgages Supported
Contact Management Supported
Credit Reporting Not Supported
Customer Statements Not Supported
Document Management Supported
Electronic Applications Supported
Government Loans Not Supported
Loan Origination Not Supported
Loan Servicing Supported
Pipeline Management Supported
Pre-Qualification Supported
Refinance Management Supported
Residential Mortgages Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Not Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Loan Servicing Features

Accounting Management Not Supported
Amortization Schedule Not Supported
Application Management Not Supported
Auto Loans Not Supported
Automatic Funds Distribution Not Supported
Business Loans Not Supported
Collateral Tracking Not Supported
Collections Management Not Supported
Compliance Management Not Supported
Construction Loans Not Supported
Customer Database Not Supported
Fee Management Not Supported
Investor Management Not Supported
Loan Processing Supported
Student Loans Not Supported

Integrations

Agent Legend Supported
BoldLeads Supported
Calyx Point Supported
Encompass Supported
FormFree Not Supported
Google Calendar Supported
LenderHomePage Supported
LendingPad Supported
Microsoft Outlook Supported
OSE Supported
Sales Boomerang Supported
TrustEngine Supported
Zapier Supported

Integrations

Agent Legend Not Supported
BoldLeads Not Supported
Calyx Point Not Supported
Encompass Not Supported
FormFree Supported
Google Calendar Not Supported
LenderHomePage Not Supported
LendingPad Not Supported
Microsoft Outlook Not Supported
OSE Not Supported
Sales Boomerang Not Supported
TrustEngine Not Supported
Zapier Not Supported
Claim BNTouch Mortgage CRM and update features and information
Claim BNTouch Mortgage CRM and update features and information
Claim WebMax START and update features and information
Claim WebMax START and update features and information