TotalExpert

TotalExpert

Total Expert
+
+

Related Products

  • Mortgage Automator
    198 Ratings
    Visit Website
  • Shape Software
    134 Ratings
    Visit Website
  • LendingPad
    302 Ratings
    Visit Website
  • Act!
    554 Ratings
    Visit Website
  • Centrex Software
    18 Ratings
    Visit Website
  • Bryt Software
    19 Ratings
    Visit Website
  • Creatio
    570 Ratings
    Visit Website
  • Portal Wholesale CRM
    Visit Website
  • CrankWheel
    220 Ratings
    Visit Website
  • BoldTrail
    2,107 Ratings
    Visit Website

About

BNTouch Mortgage CRM is a fully integrated Digital Mortgage system, CRM, marketing, and POS tool offering a comprehensive mortgage business growth platform for loan officers and mortgage companies. Features Include: - Email and SMS Marketing Automation - Lead Distribution and Management - 35+ Proprietary Mortgage Tools - Digital 1003 Application - Pre-Built Marketing Content - Customized Video Marketing - Curated Social Media Content - Integrated with LOS, Outlook, Zapier, and Others - And Much More Call Us Today! +1 888 971 1117

About

Deepen your relationships with industry-leading integrations and reporting tools to make your data work for you. Develop more actionable insights with a single source of truth to deeply understand your customers and their financial journeys–transforming engagement and building a better customer experience. Create a data-rich ecosystem at the core of your sales and marketing activities. Then leverage these insights to dig into performance and truly understand your ROI. Total Expert is the CRM and customer engagement platform uniquely built for banks. Banks that partner with Total Expert have grown 2.2x the speed of the industry and win deeper customer relationships, drive higher retention, and provide greater customer satisfaction – all through a hybrid digital + human approach.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mortgage Professionals: Loan Officers, Loan Advisors, Mortgage Brokers, and Mortgage Marketers

Audience

CRM and customer engagement platform to create growth and loyalty for modern lenders and financial institutions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$69
We've got packages for individual loan officers, mortgage offices of full mortgage corporations. Price breaks for more users.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • BNTouch does a good job at database management and any time I have questions, their client services team is very responsive and helpful!
  • It is excellent overall as a CRM. Easy for: Notes followups sending emails to both realtor and client with a touch of a button all very easy to use and setup in seconds
  • BN touch makes following up with current and past clients so easy and efficient. This product alone has helped generate more business for me
  • New leads automatically flow from my application to BNTouch and updates seamlessly between systems making it easy to have all info in one place. Easy to use
  • It has full of information and very detailed. It is more convenient on both sides especially when it comes to documents and records.

Cons

  • I don't really have anything negative to say about the product. I wish it was a little cheaper.
  • which it had categories for different type of partners. Like Divorce attorney, Lawyer, Insurance agent, Escrow officer, officer coordinator, and such So I can then send an email to that category and wish there was one text box that always stays on the top line. So when I go back to that customer I can see name of realtor, credit scores of customers, and other brief notes that will help me analysis what I need to do with that customers.
  • nothing at all, it's truly amazing. If you are not using it now, you should be.
  • Takes a second to get the hang of but after a few days of using it's easy.
  • It is slow and it duplicates the names of the clients sometimes.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BNTouch Mortgage CRM
Founded: 2004
United States
bntouch.com

Company Information

Total Expert
Founded: 2012
United States
totalexpert.com

Alternatives

Alternatives

Cimmaron Mortgage Manager

Cimmaron Mortgage Manager

Cimmaron Software, Inc.
Mortgage Quest

Mortgage Quest

Market Focus
Captaloans

Captaloans

Interactive Ideas
Surefire CRM

Surefire CRM

Top of Mind Networks
Unify CRM

Unify CRM

Unify
Unify CRM

Unify CRM

Unify

Categories

Categories

Mortgage and Loans Features

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Marketing Features

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Loan Servicing Features

Accounting Management
Amortization Schedule
Application Management
Auto Loans
Automatic Funds Distribution
Business Loans
Collateral Tracking
Collections Management
Compliance Management
Construction Loans
Customer Database
Fee Management
Investor Management
Loan Processing
Student Loans

Integrations

TrustEngine
Agent Legend
BoldLeads
COZYROC SSIS+ Suite
Calyx Point
Encompass
Google Calendar
LenderHomePage
LendingPad
Microsoft Outlook
OSE
Sales Boomerang
Zapier

Integrations

TrustEngine
Agent Legend
BoldLeads
COZYROC SSIS+ Suite
Calyx Point
Encompass
Google Calendar
LenderHomePage
LendingPad
Microsoft Outlook
OSE
Sales Boomerang
Zapier
Claim BNTouch Mortgage CRM and update features and information
Claim BNTouch Mortgage CRM and update features and information
Claim TotalExpert and update features and information
Claim TotalExpert and update features and information